Forum Top: Separate Support Required

Just resubbed this weekend after a long hiatus, tried buying a mount in the item shop as a treat, got the message that Id already purchased it even...

bought new game my charter and every thing i had are gone i bought the game yesterday . i was on new trials when i hit 60 . bought game but why have...

Hi About 2,5h ago i buy Fantasia in MogStation but i didn't get this in game :( I have only one character so no chance for mistake, payment goes...

Whats wrong here? I pre order Endwalker, and been wondering why i hadnt received the early access code. Today they finally send me both normal access...

I was on the Mogstation today to look at my account (since I can't log in). I realized today, December 7 around 6p PST that I had only registered the...

there's any way to prevent that i need to change password every time i log in the game? with the queue i can't even enter the game before i have an...

I have been greeted by Error i2501 on so many attempts for a week now. Tried to enter game time card, got the error Tried to buy mount on the...

Hi everyone. Bought my Endwalker Collector's edition on steam and now can not add it to my SE account. It gives me that error message : "You cannot...

hello i preordered endwalker collector's edition today on eu squareenix store and there is no sign of the order when i enter my account ? no email no...

So I was vicitm to a hack last month. Managed to be quick enough to save my account and block it off, but not before they took my gil. I went through...

I purchased an item and was careful to make sure I was sending it to the right character. I then bought a second item and assumed it would go to the...

Date & Time: 26/10/2021 12PM JST Frequency: Once World Name: Atomos Character Name: Kroq'gar Tlanxla Party or Solo: Solo In-Game Time: Area and...

I'm trying to complete this quest, but when I talked to Ermegarde at Camp Drybone it didn't register as my fifth person spoken to so I can't complete...

I recently noticed that I am missing my Thug's Mug quest reward from the Breaking Brick Mountains collaboration in-game event, despite completing the...

Hello Support team, Please excuse me for bothering you, but I am concerned that there might be a bug with the ranked feast matchmaking system. My...

Basically I did everything I needed to, for my quest. Gave the NPC all the items, watched the cutscene, it even showed that the quest is done....

Heya! So I've been trying to preorder Endwalker for quite a while now, but whenever I try to complete the purchase I get the following error: 'An...

My friend just bought the White Devil Mount and it isn't showing up in his tab he used the flute and it says he has 2 mounts but only shows his...

I don't know where to post this sort of content, but I figured tech support might work. I'm not sure if this has been posted before, but I almost...