Forum Top: Separate Support Required

I paid for the kingly peacock mount and never received it i dont know if i forgot to select my account for it or what i have screen shots of my...

Hello. I made a purchase on the Mogstation and the purchase glitched and double purchased the same two items and sent them both to the same...

Does server congestion even affect the launcher to the point where you can't even login? Sometimes when booting the launcher I get stuck on...

Hello! This is something i've honestly reported quite a few times to Square Enix in-game ticket. I'm not going to put any names of course but the...

Cannot teleport to the city or pass the guards to complete. I'm stuck on Talking to Thancred in the main hall. Edit: Taking the boat from Limsa...

I cannot login on the launcher. I put my password in and one time password and it fails, yet I can login using the same account, password and one...

Can't register the game and now I'm locked out. Have already tried: Disabling VPN Trying it on 3 different browsers Trying it on mobile data...

Just resubbed this weekend after a long hiatus, tried buying a mount in the item shop as a treat, got the message that Id already purchased it even...

bought new game my charter and every thing i had are gone i bought the game yesterday . i was on new trials when i hit 60 . bought game but why have...

Hi About 2,5h ago i buy Fantasia in MogStation but i didn't get this in game :( I have only one character so no chance for mistake, payment goes...

Whats wrong here? I pre order Endwalker, and been wondering why i hadnt received the early access code. Today they finally send me both normal access...

I was on the Mogstation today to look at my account (since I can't log in). I realized today, December 7 around 6p PST that I had only registered the...

there's any way to prevent that i need to change password every time i log in the game? with the queue i can't even enter the game before i have an...

I have been greeted by Error i2501 on so many attempts for a week now. Tried to enter game time card, got the error Tried to buy mount on the...

Hi everyone. Bought my Endwalker Collector's edition on steam and now can not add it to my SE account. It gives me that error message : "You cannot...

hello i preordered endwalker collector's edition today on eu squareenix store and there is no sign of the order when i enter my account ? no email no...

So I was vicitm to a hack last month. Managed to be quick enough to save my account and block it off, but not before they took my gil. I went through...