Forum Top: Separate Support Required

Hi, is there any way to get past the "one time recovery per account" limit? I want to recover a second character on the same account. Is it...

Back at the Early Access for Endwalker I accidentally turned my Thyrus Ultima weapon in for Grand Company seals while clearing my inventory. I...

I've almost exclusively been doing levequests in Old Sharlayan the past few days and I've noticed occasionally a high quality item that I crafted...

This GM was lovely to answer my call and listen to my rant about a player on Lamia who is continuously harassing players and bullying them. Also not...

So a friend of mine's account got hacked, they changed the email, new password and new authenticator. Following the support site we both were led to...

When I had to reset my password through the steam version of the client, it told me that my birthdate was "Invalid", but when i did the exact same...

When I start the game anywhere (including inside Steam) I get send to the blue welcome screen and have to enter my info. After I did all of it I get...

I originally opened a ticket on 2/23/2022 regarding an item replacement for something that will be unobtainable for the foreseeable future. After...

Hello. I wanted to see what assistance I could get to redeem my pizza emote from the grub hub event back in december. The instructions said it...

Hi, I have just brought the character renaming service. I then exited the game and logged back in which then the game prompted me to change name,...

Due to a Mogstation error I was double charged for two items (Level skip and MSQ skip so about $50 dollars value) and tried to get the doubled items...

Hello Team, On 2/17/2022, I submitted a request for assistance to the GM team. It was late in the evening for me, and I accidentally purchased the...

This is my first time moving to a new world server in a new data center. I left my FC, demolished my room, and I'm not selling anything. I'm not...

I am currently missing the skullrender Recollection from my choices of level 80 relic replicas for purchase. I have gone beyond that stage of relic...

Good afternoon technical staff. I have had this problem the past 4 months getting drastically worse every month. I have placed several support...

I received a message from a player asking me to join a raffle. In looking at the almost similar forum URL, I noticed it is not the official forums...

I don’t know if this falls under technical support but I didn’t know where else To put it. I’m really excited that the art books are coming to...

Hello there! I have weird issue with ambient sounds being played where they shouldn't. Upon entering any estate or inn i'm hearing location related...