Forum Top: Separate Support Required

hi there! i just leveled an alt to 5 to start unlocking the starting city residential districts, and i'm having a weird issue with the lavender beds....

While trying to clear some space in my inventory, I got rid of the mannequins I had in my inventory that were displaying my eternal bonding and my...

Been having trouble with getting the 2002 error all day today, while still last night everything was working just fine. So I'm hoping to igure out if...

Hi all, hoping that someone here can help me (my friend) with this issue. He bought the started edition to try the game, but is met with the "No...

I just had a really weird issue in Mt Gulg and I wanna know if I'm just the only one So basically after the 2nd boss I pulled all the mobs and...

Hello everyone! I cannot accept this quest again: Lift Me to the Moon My roulette queue popped while in a cutscene for this quest and I was the...

Hi Recently come back to in phoenix to my character Wyvern Rising and all my main story progression seems to have disappeared I tried the support...

Hello! As stated above, I want to know if its possible to reset progress in a questline. The Qitari Beast Tribe features options that impact...

I have 178 recorded melding attempts so far and current total success rate is 10% when the expectation rate is claimed to be 17% for these attempts....

I am posting my ticket that I submitted on the forums because my 7 emails to storesupport@us.square-enix.com have gone unanswered. I ordered an item...

Hi, can a mod please tell me if this issue can be fixed. My wife has being progressing through the ARR Zodiac weapon quests. She is at the last...

Why??? I even was messing with the outside of my home at @Loki Blackthorne Marilith Lavender Beds Plot 10 Ward 14. How can your system not detect me...

Good morning dear human reading this, What can I do to be able to talk to gm in game, and not exchange sms-like messages with 12 hour delay? ...

I can't try anything on. Please advise.

My subscription expired a week ago and I’ve been trying to renew my sub ever since but there’s that error message in Japanese letters every time I’m...

Around a week ago, my sub has expired because of a payment error; however, I received a letter that Square Enix didn't receive payment. So, I sent...

I am unable to add a payment method to my account. At first I thought it was the free login event but that has now ended. I submitted a ticket a few...

Hi everybody, i am a mentor of halicarnsassus and am on novice network for that, to help new players but the problem is since 2 week there a huge bot...