Forum Top: Separate Support Required

I logged out of the game normally through the log out button but now when I try to select my characters it is permenantly stuck on the message "The...

My game's audio has been cutting out abruptly and the only way to fix it is to fully Exit the game. There's no rhyme or reason as to why audio...

Hello, I have a friend who got banned twice now for 21 days without proper reason or investigation. The first time was 4/5/2023 and now 5/13/2023. He...

if you typ a number 1 and then go to add more numbers why does your first number vanish i just lost 1.4 mil item for 140 k because of it why auction...

Upon entering the solo duty instance against Lahabrea for the msq quest Ultimate Weapon, Lahabrea is untargetable, and can't start the fight. I read...

My friend lost his house on balmung. He is active weekly. He never got mail/email about the situation. He's been there 5 years. He put in multiple...

hi there! i just leveled an alt to 5 to start unlocking the starting city residential districts, and i'm having a weird issue with the lavender beds....

While trying to clear some space in my inventory, I got rid of the mannequins I had in my inventory that were displaying my eternal bonding and my...

Been having trouble with getting the 2002 error all day today, while still last night everything was working just fine. So I'm hoping to igure out if...

Hi all, hoping that someone here can help me (my friend) with this issue. He bought the started edition to try the game, but is met with the "No...

I just had a really weird issue in Mt Gulg and I wanna know if I'm just the only one So basically after the 2nd boss I pulled all the mobs and...

Hello everyone! I cannot accept this quest again: Lift Me to the Moon My roulette queue popped while in a cutscene for this quest and I was the...

Hi Recently come back to in phoenix to my character Wyvern Rising and all my main story progression seems to have disappeared I tried the support...

No issues with CPU usage prior to 6.35, but have been experiencing consistent spikes leading to crashes and/or incredible rubber-banding every time I...

Hello! As stated above, I want to know if its possible to reset progress in a questline. The Qitari Beast Tribe features options that impact...

I have 178 recorded melding attempts so far and current total success rate is 10% when the expectation rate is claimed to be 17% for these attempts....

I am posting my ticket that I submitted on the forums because my 7 emails to storesupport@us.square-enix.com have gone unanswered. I ordered an item...

Hi, can a mod please tell me if this issue can be fixed. My wife has being progressing through the ARR Zodiac weapon quests. She is at the last...

Why??? I even was messing with the outside of my home at @Loki Blackthorne Marilith Lavender Beds Plot 10 Ward 14. How can your system not detect me...