Forum Top: Separate Support Required

My house in game was wrongly demolished. I entered my estate's house a mere 3 hours after it was demolished, without notifying me even once that the...

Hello! apologies in advance if i am posting in a wrong category, just could not find a more appropriate one. I bought a sealed Heavensward...

Hi there first post, But genuine question. :p When will it be possible to pay in AUD (Australian Dollar) since we have had the OCE servers since...

Date & Time: 5/12/2026, anytime Frequency: Constant World name: Gilgamesh Character name: Lil Jigglie Area and coordinates: Any Steps: 1....

After updating to version 7.5, a system for hiding housing objects was also implemented here when certain conditions are met (part of the...

This is an old issue that have persisted ever since Square Enix updated the Visa/ Mastercard stuff, but I've always been able to play the game due to...

i been playing all week for do the new dungeons i just login today and see i lost my personal house. no warning nothing i am in goblin my house is in...

Hello, I'd like to report a loading issue after completing the quest: "Meteorites and Meteor-wrongs," released in version 7.5. After completing the...

I submitted an in game ticket for help , however it feels like all im getting are automated responses. I was requesting help with items I...

My home world is on Aether and I was disconnected while transferring and now Im stuck in a perpetual loop.. Is there a fix for this?

Hello it seems that there is a housing lottery bug since I have bidded on three house in the last 3 weeks and every single time the last person that...

So who do I talk to about getting refunded end game mats, and food buff that I lost due to the recent NA datacenter drop (3JAN25 3:04pm)?

I first submitted this through in game support, but they told me that it's working as intended. It's still a mess for me, and if it's working as...

Hello, When i try to transfer i get the error "There are no eligible characters available for a Home World Transfer." Any tips why?

Hi there, I had previously made a post about my frustrations transferring to Sargatanas after waiting since April to be move. I contacted customer...