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Forum Top: Support Center Ticket Created

  1. Sticky Thread Sticky: Welcome to the "Support Center Ticket Created" Forum!

    This subforum serves as means to indicate the status of a technical issue that requires private communication. When a ticket is created for further...

    Started by Luxpheras‎, 12-05-2017 04:34 AM
    • Replies: 0
    • Views: 6,179
    12-05-2017, 04:34 AM Go to last post
  1. My account is suspended. Why?

    I am suspended out of the blue with no reason given. Right before the weekend. II submitted at ticket but have to wait till after the weekend to get...

    Started by NibblzofFire‎, 03-20-2021 11:41 AM
    • Replies: 2
    • Views: 676
    03-22-2021, 10:50 PM Go to last post
  2. 90006 error codes and rubberbanding

    I was experiencing several issues with DC'ing after surrounding "world" freezes for 10 to up to 55 seconds and always results in a 90006 error code....

    Started by ConchaCommando76‎, 02-23-2021 01:02 PM
    90002 code error, 90006 error, lag lagging disconnect, lag lagging freezing
    • Replies: 4
    • Views: 584
    03-16-2021, 10:57 PM Go to last post
  3. Unable to complete a world transfer

    I'm unable to complete a full world transfer. I have all adblocks turned off I even have norton antivirus shut off. I have no idea what to do from...

    Started by Blueyetiger9‎, 03-09-2021 05:01 AM
    character, mog station, square enix forum, techincal support, world transfers
    • Replies: 2
    • Views: 354
    03-10-2021, 11:55 PM Go to last post
  4. Banned after clicking on a forum giveaway

    Hi, I'm new to the game and didn't know there could be false link to the forums and wanted to enter a giveway. But after logging in, it disconnected...

    Started by Essylt017‎, 03-10-2021 09:06 AM
    • Replies: 3
    • Views: 566
    03-10-2021, 11:51 PM Go to last post
  5. Noob question: How long does it take for Support to get back to me about the issue

    Had a problem purchasing Peacock mount last night. The transaction is now pending as shown on my account app (as of 21/12/2020) and I have been...

    Started by PortLux‎, 12-21-2020 08:08 PM
    • Replies: 1
    • Views: 705
    12-22-2020, 12:29 AM Go to last post
  6. Final Fantasy Store Error i2501

    I have submitted 2 tickets on this matter all I keep getting is that its on my end and that I do not need use a VPN, AddBlockers or try on a mobile...

    Started by Drayloc23‎, 09-21-2020 10:58 AM
    error i2501, finial fantasy store
    • Replies: 1
    • Views: 1,022
    09-22-2020, 04:57 AM Go to last post
  7. Not Received Complete Digital Collector's Upgrade

    As per title, purchased the Complete Collector's Digital Edition Upgrade. Using the MOG Station > Additional Services > Complete Collector's...

    Started by SirSpud‎, 09-11-2020 06:21 PM
    • Replies: 1
    • Views: 445
    09-12-2020, 03:58 AM Go to last post
  8. Card charged twice but never received crysta

    Hello, I've been playing ffxiv on and off since 2015 and never before had I had issues with payment until now. Got the error code that everyone seems...

    Started by Ichi-Tan‎, 09-11-2020 04:37 AM
    card charged, crysta, i2501
    • Replies: 1
    • Views: 441
    09-12-2020, 03:50 AM Go to last post
  9. Error 3054 - Can't make characters or chat on old characters

    Hi all, I played a little FFXIV a few months ago and my account got disabled randomly one day, after three weeks of trying to deal with support...

    Started by Omobei‎, 08-27-2020 05:34 AM
    • Replies: 1
    • Views: 477
    08-27-2020, 07:44 AM Go to last post
  10. Unable to complete purchase on MogStation

    My apologies if this is not the correct forum; however, I have tried using Support through e-mail and chat support (which is unavailable) to no...

    Started by Mirassou‎, 08-24-2020 11:12 PM
    • Replies: 1
    • Views: 518
    08-25-2020, 01:53 AM Go to last post
  11. "Unable to complete version check [30410][30607][20457][404]"

    Hi, I've been having this error since 5.3 patch dropped. I downloaded it, my pc crashed when I tried to launch the game, then I rebooted and got...

    Started by CaperAntagonist‎, 08-11-2020 08:24 PM
    check, unable, version, [20457][404], [30410][30607]
    • Replies: 1
    • Views: 1,533
    08-12-2020, 07:18 AM Go to last post
  12. Retainer renewal payment error

    Hello, I'm unable to renew my retainers on MogStation. I had no issues renewing my subscription, where the asks right away my credit card number...

    Started by HoraShadow‎, 07-25-2020 09:28 AM
    • Replies: 1
    • Views: 630
    07-28-2020, 09:18 AM Go to last post
  13. Character transfer

    So I have tried so many times today and yesterday to get this rectified. I paid for the transfer from Ultros to Hyperion. It failed to send the one...

    Started by Reavven‎, 07-12-2020 04:19 AM
    character transfer fail., world transfer
    • Replies: 1
    • Views: 495
    07-14-2020, 05:09 AM Go to last post
  14. Character transfer

    So I have tried so many times today and yesterday to get this rectified. I paid for the transfer from Ultros to Hyperion. It failed to send the one...

    Started by Reavven‎, 07-12-2020 04:16 AM
    • Replies: 1
    • Views: 387
    07-14-2020, 05:09 AM Go to last post
  15. Error i2501

    I have no where else to turn to, I have tried everything I have found online. I purchased 50$ of Crysta using my Paypal, I was charged and obtained...

    Started by goldenrobby‎, 06-13-2020 05:29 AM
    2501, error, fix, mogstation, support
    • Replies: 1
    • Views: 990
    06-13-2020, 06:44 AM Go to last post
  16. Registration code is invalid

    Purchased FFXIV Shadowbringers collectors edition. NOTHING.....and I tried over a dozen combination of ways could I get the MOOG station to accept...

    Started by loganone99‎, 06-04-2020 05:16 AM
    code invalid
    • Replies: 1
    • Views: 685
    06-04-2020, 06:08 AM Go to last post
  17. Need help with i2501 issue

    I recently bought the Shadowbringers PC download standard edition. Upon applying the code in the mogstation, I get the error i2501. I emailed...

    Started by taykz1990‎, 06-02-2020 02:21 AM
    • Replies: 1
    • Views: 724
    06-02-2020, 06:20 AM Go to last post
  18. i2501

    well back to making forum posts about this because support tickets are useless. GM Ariana reached out to me 2 days ago because i was putting...

    Started by silenc‎, 05-31-2020 04:41 AM
    • Replies: 1
    • Views: 894
    06-02-2020, 06:14 AM Go to last post
  19. Immediate Support Required: Compromised account

    My account info has been compromised and I can't reset my password because I don't remember my security questions. This cannot wait until Monday and...

    Started by Vyzov‎, 05-31-2020 03:00 AM
    • Replies: 1
    • Views: 645
    06-02-2020, 06:09 AM Go to last post
  20. Can mod please be kind and forward this message to EU support center?

    It's been 50 hours since I received the notification from EU support center that they received my ticket but I have yet to receive the crysta. ...

    Started by cactuarzzzz‎, 05-30-2020 03:21 AM
    • Replies: 1
    • Views: 552
    05-30-2020, 05:07 AM Go to last post

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