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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 24,791
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,307
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,429
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,496
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,592
    12-05-2017, 04:33 AM Go to last post
  1. New Main Gear 3080 gaming laptop getting 15 FPS in game

    Hi, I just purchased a new gaming laptop - Ryzen 5900 cpu and 3080 gpu. In game I am getting around 15 fps, inside the Inn room. I've made sure...

    Started by Killeremu12‎, 12-10-2021 09:35 PM
    • Replies: 2
    • Views: 1,349
    12-11-2021, 12:43 AM Go to last post
  2. Cannot change language of Forum or Shop

    As the title says I'm unable to change the interface language of the Forum to English, even tho I locked it in. Everything is German. I live in...

    Started by ODevil‎, 12-10-2021 09:35 PM
    english, forum, language, settings, shop
    • Replies: 0
    • Views: 1,529
    12-10-2021, 09:35 PM Go to last post
  3. dramatic fps drop after patch

    I am experience 15fps from 40 fps (in shadwobringers). My fps is dropping even on the login screen. There would be no issues in shadowbringer even...

    Started by kidknee‎, 12-03-2021 08:51 PM
    • Replies: 2
    • Views: 1,971
    12-10-2021, 06:56 PM Go to last post
  4. I noticed that I was not the only one having this problem.

    I am crashing whenever I teleport to Mordhona and this was well before Endwalker. It only happens when I am using DX11. DX9 does not do that. So,...

    Started by Torensi‎, 12-10-2021 03:18 PM
    • Replies: 0
    • Views: 690
    12-10-2021, 03:18 PM Go to last post
  5. Please help, I can't get a response from SE

    Hello, So on my account, when I try to log into my main character, I get an Unexpected Error (13a) and the game crashes. I made an alt so I could...

    Started by EziSarious‎, 12-10-2021 01:13 PM
    • Replies: 0
    • Views: 719
    12-10-2021, 01:13 PM Go to last post
  6. Random d/c into 3001

    So I was just out mining, minding my own business, when I'm 90k'd off. Sighing, I reconnect to find out what kind of monstrous queue awaits me and...

    Started by Callinon‎, 12-10-2021 06:57 AM
    • Replies: 18
    • Views: 3,423
    12-10-2021, 11:34 AM Go to last post
  7. What's with this error?

    Has it says, i keep getting this error when i exit the game, its the only game that does that, and i have to restart the PC after since everything...

    Started by tyco‎, 12-10-2021 10:54 AM
    • Replies: 4
    • Views: 1,391
    12-10-2021, 11:15 AM Go to last post
  8. More Login BS

    Second night in a row, logging in, 3K+ queue, wait patiently, get under 100 in queue, 2002 error, immediately login again and back to the end of the...

    Started by Roland1919‎, 12-10-2021 11:10 AM
    • Replies: 0
    • Views: 618
    12-10-2021, 11:10 AM Go to last post
  9. Queue Frozen?

    I'm on Leviathan was playing then kicked off with 3001 error. I was able to queue again at 787 in queue. I'm still stuck on 787 in queue for almost...

    Started by Hoosier‎, 12-10-2021 10:38 AM
    error, frozen, stuck
    • Replies: 5
    • Views: 1,334
    12-10-2021, 11:06 AM Go to last post
  10. AT LEAST 30 DAYS of free time plus in game Gil of 2mill

    Am paying for a service I cannot log into. Not acceptable, the crocodile tears mean nothing when you had over a year to get new hardware.

    Started by Sanjoo‎, 12-06-2021 06:47 AM
    • Replies: 10
    • Views: 2,743
    12-10-2021, 10:12 AM Go to last post
  11. I will pay more to bypass the queue

    SE, build the feature and take more of my money!!! Or give me a refund.

    Started by DanicaS‎, 12-10-2021 10:01 AM
    • Replies: 2
    • Views: 1,416
    12-10-2021, 10:09 AM Go to last post
  12. In queue. DC'd. 3001. Can't requeue. NA-Cactuar. Fix it.

    Just let me queue.

    Started by Xenocaliber‎, 12-10-2021 07:14 AM
    • Replies: 2
    • Views: 804
    12-10-2021, 09:55 AM Go to last post
  13. Constant 90002 Errors

    its currently 2:51 mst am ,the only time i can get into the NA servers but i,m constantly getting these 90002 error disconnects. WTF SE?

    Started by Tabmow‎, 12-09-2021 06:52 PM
    • Replies: 1
    • Views: 932
    12-10-2021, 09:54 AM Go to last post
  14. Ques is....paused?

    So I que up and its at 1618 I wait a little bit and check back, still 1618 Wait some more...1618 30min later 1618 1.5hr later 1618

    Started by Timat‎, 12-10-2021 08:54 AM
    • Replies: 2
    • Views: 1,065
    12-10-2021, 09:06 AM Go to last post
  15. NA-Primal-Ultros error 3001

    I can't get in the queue line, nothing I do fixes this issue.

    Started by Silver-the-Wyrm‎, 12-10-2021 07:11 AM
    3001, queue error
    • Replies: 7
    • Views: 2,121
    12-10-2021, 08:44 AM Go to last post
  16. Queue Errors.

    Just adding my voice at this point really. Honestly, I don't mind queuing for 2 or 3 hours to play my favourite game. There's a new expansion...

    Started by Balveda‎, 12-10-2021 03:34 AM
    • Replies: 4
    • Views: 1,515
    12-10-2021, 08:38 AM Go to last post
  17. Since Endwalker release the game is rather unplayable for me(lag, sound stutter)

    Apologies if I missed a specific thread for this. I am a sprout, been playing for about two months. Before Endwalker I always did have a bit of...

    Started by Timeouwthy‎, 12-09-2021 08:33 PM
    • Replies: 4
    • Views: 2,601
    12-10-2021, 08:24 AM Go to last post
  18. Game crashes on one character but not another

    Hello, I'm consistently encountering some sort of a crash-causing error when trying to log in to my main character after the EW patch, but can log...

    Started by Tarash‎, 12-09-2021 11:20 PM
    • Replies: 2
    • Views: 1,821
    12-10-2021, 07:59 AM Go to last post
  19. Persistent Sound Crackle

    Hiya! So I had a thread going quite some time ago found here: https://forum.square-enix.com/ffxiv/threads/434473-Sound-Crackle I quit the...

    Started by Zaythe‎, 11-08-2021 07:16 PM
    bgm, sound
    • Replies: 8
    • Views: 4,974
    12-10-2021, 07:51 AM Go to last post
  20. How do I go from 50 person que to 3001

    Sat down today earlier than normal so I could finally beat the rush and play the game I payed for. Im in que for little over 30 minutes and I get...

    Started by Greenshaw‎, 12-10-2021 07:10 AM
    • Replies: 2
    • Views: 1,214
    12-10-2021, 07:24 AM Go to last post

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