Forum Top: Technical Support

So I am watching a cutscene and my internet drops always on that cutscene "moonbyrda scene" it comes up up with a error I notice my BT Hub is...

Hi, I tried searching but didn't get a clear answer. Is it able to freeze/pause gametime? I'm not able to play the game because of the long queues...

Sometimes I get Error codes, but its mostly just straight to desktop. I've gotten Dx11 errors and tried running Dx9, but it still persists. Cant take...

As I get through the que, which we knew would be large, I get into the game and ALL sound is Distorted and crackling, robotic and like pixilated.. I...

And can't connect to lobby server This is a new problem for me, just started happening for me. Frequent "lost connection to server." When I...

Hello, I run XIV on a PS4 and on my MAC. My mac version results in glitches or freezes every 2-3 seconds. - This will begin happening the...

I work days. I get off and come home and the first thing I do is get in queue. 5013th. I stay in queue for about an hour, get to maybe 3000th,...

Hi, I just purchased a new gaming laptop - Ryzen 5900 cpu and 3080 gpu. In game I am getting around 15 fps, inside the Inn room. I've made sure...

As the title says I'm unable to change the interface language of the Forum to English, even tho I locked it in. Everything is German. I live in...

I am experience 15fps from 40 fps (in shadwobringers). My fps is dropping even on the login screen. There would be no issues in shadowbringer even...

I am crashing whenever I teleport to Mordhona and this was well before Endwalker. It only happens when I am using DX11. DX9 does not do that. So,...

Hello, So on my account, when I try to log into my main character, I get an Unexpected Error (13a) and the game crashes. I made an alt so I could...

So I was just out mining, minding my own business, when I'm 90k'd off. Sighing, I reconnect to find out what kind of monstrous queue awaits me and...

Has it says, i keep getting this error when i exit the game, its the only game that does that, and i have to restart the PC after since everything...

Second night in a row, logging in, 3K+ queue, wait patiently, get under 100 in queue, 2002 error, immediately login again and back to the end of the...

I'm on Leviathan was playing then kicked off with 3001 error. I was able to queue again at 787 in queue. I'm still stuck on 787 in queue for almost...

Am paying for a service I cannot log into. Not acceptable, the crocodile tears mean nothing when you had over a year to get new hardware.

SE, build the feature and take more of my money!!! Or give me a refund.