Forum Top: Technical Support

When I started the transfer I was 5th. I am still 5th over 20 minutes later Every time it gets to the average wait time, it just ticks up one...

During certain cutscenes/transitions it would cause my entire PC to crash and the fans to go crazy with the screens going black with my only thing...

Hello, I keep getting the following error on login during the loading screen or shortly after: An unexpected error has occurred. Exiting FINAL...

I've been having these issues since Endwalkers and I have no idea where to start to fix them. The Unending Journey - if I try to play cutscene the...

So I was making an order for my family tonight, and found whether or not the ENDWALKER code was applied to be less than clear. Full disclosure, my...

4/5 times I get close to login after waiting in queue, I get "log in server encountered an error" and then bumped back to the end of the queue after...

Logged into queue on Gilgmesh at 2700. 2002'd 3 hrs later at 68. Logged back in. 5500 WTF? The worst thing about this is that this...

Error 2002 is still happening on Cactuar. The past two emergency maintenances did not fix the issue. ETA on when the issue will actually be fixed?

As the title states, I used a Fantasia, unequiped all my gear, then logged out. However, on the character selection screen, I'm not seeing the option...

Hello! I have been playing Endwalker since Early Access release with no problems, but suddenly today the game had become literally unplayable....

When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Been receiving sporadic 90002...

So I am watching a cutscene and my internet drops always on that cutscene "moonbyrda scene" it comes up up with a error I notice my BT Hub is...

Hi, I tried searching but didn't get a clear answer. Is it able to freeze/pause gametime? I'm not able to play the game because of the long queues...

Sometimes I get Error codes, but its mostly just straight to desktop. I've gotten Dx11 errors and tried running Dx9, but it still persists. Cant take...

As I get through the que, which we knew would be large, I get into the game and ALL sound is Distorted and crackling, robotic and like pixilated.. I...

And can't connect to lobby server This is a new problem for me, just started happening for me. Frequent "lost connection to server." When I...

Hello, I run XIV on a PS4 and on my MAC. My mac version results in glitches or freezes every 2-3 seconds. - This will begin happening the...

I work days. I get off and come home and the first thing I do is get in queue. 5013th. I stay in queue for about an hour, get to maybe 3000th,...