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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 25,132
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,365
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,509
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,986
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,631
    12-05-2017, 04:33 AM Go to last post
    • Replies: 3
    • Views: 2,929
    12-12-2021, 01:28 AM Go to last post
  1. 9006 DC Errors Back To Back

    I've been playing since 2015. I've never had an issue DC'ing. I can count on one hand how many times I've been DC'd from the game in all of those...

    Started by Angellos‎, 12-11-2021 11:17 PM
    • Replies: 3
    • Views: 1,353
    12-12-2021, 01:15 AM Go to last post
  2. stuck at the same number in line, what to do?

    i geting stuck at the same place in the wait line after some time. for like 20-30 min it going ok and then stop moving. what i can do to fix it?

    Started by SamsaraTrickstar‎, 12-12-2021 12:29 AM
    • Replies: 0
    • Views: 872
    12-12-2021, 12:29 AM Go to last post
  3. Error 2002 - Every 30 Minutes Like Clockwork

    4:52 5:22 5:52 6:28 (6 mins later because it took me 6 mins to get back in after the error at 5:52, and LOST MY QUEUE SPOT!) :mad: I don't...

    Started by Macleod‎, 12-11-2021 09:32 AM
    • Replies: 2
    • Views: 1,478
    12-12-2021, 12:14 AM Go to last post
  4. 90002 error & now being asked for Registration Code

    As the title states was hit hit with another 90002 error and now it’s asking for the registration code? Anyone else getting this all of a sudden?...

    Started by JadeReaver‎, 12-11-2021 09:31 PM
    • Replies: 4
    • Views: 1,388
    12-11-2021, 11:52 PM Go to last post
  5. Problems with the rollback.

    I received a rollback for get my stolen gils back. After this I lost my sage and reaper's soul and I can't use them. Do you know a way to get them...

    Started by Leaffall‎, 12-11-2021 10:59 PM
    rollback
    • Replies: 1
    • Views: 965
    12-11-2021, 11:09 PM Go to last post
  6. Constant 90006 Errors after Going into New Instances

    Since the latest patch, I've run into the issue of 90006 errors soon after going into a new instance (zone, dungeon, ex trial). The typical behavior...

    Started by AnArm‎, 12-11-2021 08:16 PM
    • Replies: 1
    • Views: 977
    12-11-2021, 09:14 PM Go to last post
  7. My Endwalker expansion has gone?

    I tried logging in this morning and my splash screen was changed to Shadowbringers... But I beat Endwalker a couple nights ago... which should be...

    Started by elementord626‎, 12-11-2021 08:36 PM
    endwalker, error (3054), license, shadowbringers
    • Replies: 1
    • Views: 1,447
    12-11-2021, 08:47 PM Go to last post
  8. Been 5th in queue for over 20 minutes, is this a bug?

    When I started the transfer I was 5th. I am still 5th over 20 minutes later Every time it gets to the average wait time, it just ticks up one...

    Started by Raverbasher‎, 12-11-2021 07:38 PM
    • Replies: 0
    • Views: 925
    12-11-2021, 07:38 PM Go to last post
  9. Endwalker crash made game unplayable

    During certain cutscenes/transitions it would cause my entire PC to crash and the fans to go crazy with the screens going black with my only thing...

    Started by Levinhelp‎, 12-11-2021 07:15 PM
    • Replies: 0
    • Views: 1,039
    12-11-2021, 07:15 PM Go to last post
  10. Unexpected error

    Hello, I keep getting the following error on login during the loading screen or shortly after: An unexpected error has occurred. Exiting FINAL...

    Started by Fricknchickn‎, 12-11-2021 12:55 PM
    • Replies: 1
    • Views: 1,398
    12-11-2021, 05:57 PM Go to last post
  11. Unable to fix game crash, screenshots and "unable to save" problems

    I've been having these issues since Endwalkers and I have no idea where to start to fix them. The Unending Journey - if I try to play cutscene the...

    Started by Wolfgangcat‎, 12-11-2021 04:51 PM
    • Replies: 0
    • Views: 954
    12-11-2021, 04:51 PM Go to last post
  12. Help - Grubhub Collab

    So I was making an order for my family tonight, and found whether or not the ENDWALKER code was applied to be less than clear. Full disclosure, my...

    Started by ElysiaGalandel‎, 12-11-2021 09:30 AM
    • Replies: 8
    • Views: 2,107
    12-11-2021, 12:31 PM Go to last post
  13. I actually don't mind the long queue times, this is what I have a problem with.

    4/5 times I get close to login after waiting in queue, I get "log in server encountered an error" and then bumped back to the end of the queue after...

    Started by Wahya‎, 12-11-2021 08:45 AM
    • Replies: 3
    • Views: 1,342
    12-11-2021, 10:53 AM Go to last post
  14. I thought you fixed this?

    Logged into queue on Gilgmesh at 2700. 2002'd 3 hrs later at 68. Logged back in. 5500 WTF? The worst thing about this is that this...

    Started by raunyyyc‎, 12-11-2021 08:08 AM
    • Replies: 9
    • Views: 1,953
    12-11-2021, 09:57 AM Go to last post
  15. Error 2002 on Cactuar [NA - Aether]

    Error 2002 is still happening on Cactuar. The past two emergency maintenances did not fix the issue. ETA on when the issue will actually be fixed?

    Started by RadRyder‎, 12-11-2021 09:21 AM
    • Replies: 0
    • Views: 887
    12-11-2021, 09:21 AM Go to last post
  16. Unable to edit character after using Fantasia

    As the title states, I used a Fantasia, unequiped all my gear, then logged out. However, on the character selection screen, I'm not seeing the option...

    Started by RadRyder‎, 12-11-2021 07:21 AM
    • Replies: 1
    • Views: 1,092
    12-11-2021, 08:58 AM Go to last post
  17. Endwalker Title Screen 0 FPS

    Hello! I have been playing Endwalker since Early Access release with no problems, but suddenly today the game had become literally unplayable....

    Started by saffiya‎, 12-11-2021 07:09 AM
    • Replies: 2
    • Views: 1,148
    12-11-2021, 08:37 AM Go to last post
  18. SPORADIC 90002 ERRORS

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Been receiving sporadic 90002...

    Started by JadeReaver‎, 11-30-2021 03:25 AM
    • Replies: 10
    • Views: 2,190
    12-11-2021, 08:32 AM Go to last post
  19. Watching cutscenes causing my internet to break

    So I am watching a cutscene and my internet drops always on that cutscene "moonbyrda scene" it comes up up with a error I notice my BT Hub is...

    Started by Laziel‎, 12-11-2021 03:27 AM
    • Replies: 12
    • Views: 3,278
    12-11-2021, 08:00 AM Go to last post

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