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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,789
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,307
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,429
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,493
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,592
    12-05-2017, 04:33 AM Go to last post
  1. Stuck at Position 1 in Queue Lamia Primal

    Been sitting at Players in queue 1 for the past 45 minutes now. Is something broken again?

    Started by UwuCat‎, 12-12-2021 07:28 AM
    • Replies: 0
    • Views: 1,138
    12-12-2021, 07:28 AM Go to last post
  2. 2002 errror after an hour and half in queue/need more compensation at this point

    Primal- Ultros, in the queue for an hour and a half and received a 2002 error. Logged right back in and lost my spot in the queue! Come on guys, I am...

    Started by Leviathan1usa‎, 12-11-2021 10:45 AM
    • Replies: 7
    • Views: 1,428
    12-12-2021, 07:00 AM Go to last post
  3. Constant DX11 Errors after Endwalker

    I had decent performance from the game until Monday, December 6th, when I tried that accursed spatial audio plugin that was advertised on the...

    Started by HalNel‎, 12-11-2021 01:42 AM
    • Replies: 7
    • Views: 3,458
    12-12-2021, 06:29 AM Go to last post
  4. Sever Queues

    Hi, I been constantly in queue all day, trying to get back in game. While in que, I finally was able to get down to the 800s after a few hours, but...

    Started by Kamisura‎, 12-12-2021 06:13 AM
    • Replies: 1
    • Views: 961
    12-12-2021, 06:18 AM Go to last post
  5. Getting REAL TIRED of being DC and come back to a queue.

    Second fracking day. I played for around 6 hours and BOOOOM, I get kicked to the lobby. I come back in within 10 seconds and get the error your...

    Started by Fenril7‎, 12-10-2021 06:21 AM
    • Replies: 7
    • Views: 1,408
    12-12-2021, 05:37 AM Go to last post
  6. DX11 Errors Upon Exiting the Game

    Ever since Endwalker released I've been receiving DX11 errors upon shutting the game down. It doesn't actually crash my game when I'm in the...

    Started by RhodesToRome‎, 12-11-2021 04:09 PM
    crash, directx 11, error
    • Replies: 1
    • Views: 1,556
    12-12-2021, 05:21 AM Go to last post
  7. No Endwalker Registration code help!

    Ok so ive been on early access, have 3 jobs at 90 already to get my mentor status back and all. I got the Registration code email like the rest of us...

    Started by Tristen00‎, 12-11-2021 11:16 PM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 13
    • Views: 4,457
    12-12-2021, 04:51 AM Go to last post
  8. Multiple 90002,90006,2002 issues

    Okay so I'm going to post this and I've read through some of these posts saying to do x, y, and z. I called my ISP - they show no abnormalities on...

    Started by Julisia‎, 12-12-2021 04:30 AM
    • Replies: 0
    • Views: 929
    12-12-2021, 04:30 AM Go to last post
  9. Endwalker MSQ Cutscenes are crashing my game with no logs

    Every time I enter some cutscenes in the MSQ, my game crashes with no logs or error code of any sort. I was able to get a couple of chapters into the...

    Started by Fishingcoin‎, 12-08-2021 09:49 AM
    • Replies: 3
    • Views: 1,956
    12-12-2021, 04:16 AM Go to last post
  10. I pre-ordered Endwalker, started playing it, now it's saying I don't own it.

    I purchased the expansion, it's an issued statement in my bank account with the £29.99 taken out of my account. However, when I check the purchase...

    Started by Capotano‎, 12-12-2021 01:25 AM
    help fast
    • Replies: 8
    • Views: 3,789
    12-12-2021, 03:46 AM Go to last post
  11. endwalker registration code issues.

    Hi i ve tried to register my endwalker code today 3 times but after i click next it logs me out then requests my login again which to me seems...

    Started by RoaringDonkey‎, 12-07-2021 07:45 PM
    4 Pages
    1 2 3 ... 4
    2 Deleted Post(s)
    • Replies: 30
    • Views: 5,764
    12-12-2021, 03:45 AM Go to last post
  12. Chronic 90006 error

    So This has been the the error I most frequently been seeing since launch. I get this at least once per day and today so far 2 times. This has been...

    Started by Phaylis‎, 12-12-2021 02:30 AM
    • Replies: 1
    • Views: 716
    12-12-2021, 02:34 AM Go to last post
    • Replies: 3
    • Views: 2,879
    12-12-2021, 01:28 AM Go to last post
  13. 9006 DC Errors Back To Back

    I've been playing since 2015. I've never had an issue DC'ing. I can count on one hand how many times I've been DC'd from the game in all of those...

    Started by Angellos‎, 12-11-2021 11:17 PM
    • Replies: 3
    • Views: 1,335
    12-12-2021, 01:15 AM Go to last post
  14. stuck at the same number in line, what to do?

    i geting stuck at the same place in the wait line after some time. for like 20-30 min it going ok and then stop moving. what i can do to fix it?

    Started by SamsaraTrickstar‎, 12-12-2021 12:29 AM
    • Replies: 0
    • Views: 858
    12-12-2021, 12:29 AM Go to last post
  15. Error 2002 - Every 30 Minutes Like Clockwork

    4:52 5:22 5:52 6:28 (6 mins later because it took me 6 mins to get back in after the error at 5:52, and LOST MY QUEUE SPOT!) :mad: I don't...

    Started by Macleod‎, 12-11-2021 09:32 AM
    • Replies: 2
    • Views: 1,464
    12-12-2021, 12:14 AM Go to last post
  16. 90002 error & now being asked for Registration Code

    As the title states was hit hit with another 90002 error and now it’s asking for the registration code? Anyone else getting this all of a sudden?...

    Started by JadeReaver‎, 12-11-2021 09:31 PM
    • Replies: 4
    • Views: 1,369
    12-11-2021, 11:52 PM Go to last post
  17. Problems with the rollback.

    I received a rollback for get my stolen gils back. After this I lost my sage and reaper's soul and I can't use them. Do you know a way to get them...

    Started by Leaffall‎, 12-11-2021 10:59 PM
    rollback
    • Replies: 1
    • Views: 943
    12-11-2021, 11:09 PM Go to last post
  18. Constant 90006 Errors after Going into New Instances

    Since the latest patch, I've run into the issue of 90006 errors soon after going into a new instance (zone, dungeon, ex trial). The typical behavior...

    Started by AnArm‎, 12-11-2021 08:16 PM
    • Replies: 1
    • Views: 969
    12-11-2021, 09:14 PM Go to last post
  19. My Endwalker expansion has gone?

    I tried logging in this morning and my splash screen was changed to Shadowbringers... But I beat Endwalker a couple nights ago... which should be...

    Started by elementord626‎, 12-11-2021 08:36 PM
    endwalker, error (3054), license, shadowbringers
    • Replies: 1
    • Views: 1,427
    12-11-2021, 08:47 PM Go to last post

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