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フォーラム: Technical Support

  1. 固定表示スレッド 【固定】 Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    作成者: Kiwikopo 2020/06/02 21:10
    • 返信数: 26
    • 閲覧数: 25,602
    2025/06/15, 09:26 最新の投稿を表示
  2. 固定表示スレッド 【固定】 Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    作成者: Zhexos 2024/07/01 11:12
    • 返信数: 0
    • 閲覧数: 3,497
    2024/07/01, 11:12 最新の投稿を表示
  3. 固定表示スレッド 【固定】 Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    作成者: Zhexos 2023/11/17 05:26
    • 返信数: 0
    • 閲覧数: 5,666
    2023/11/17, 05:26 最新の投稿を表示
  4. 固定表示スレッド 【固定】 Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    作成者: Enkrateia 2018/05/16 06:50
    3 Deleted Post(s)
    • 返信数: 98
    • 閲覧数: 67,094
    2023/01/18, 02:44 最新の投稿を表示
  5. 固定表示スレッド 【固定】 Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    作成者: Luxpheras 2017/12/05 04:33
    • 返信数: 0
    • 閲覧数: 16,716
    2017/12/05, 04:33 最新の投稿を表示
  1. 5003 Error while in queue

    I was waiting in the queue when I received this error. Treating it like a 2002 error I restarted the game and got an error message stating technical...

    作成者: Kethnavia 2021/12/16 12:01
    • 返信数: 0
    • 閲覧数: 1,271
    2021/12/16, 12:01 最新の投稿を表示
  2. Launcher errors happening again

    I read lodestone post about launcher errors earlier today resolved. These launcher errors are happening again now I’m Playing on ps5 and also...

    作成者: Alchalant 2021/12/16 11:52
    • 返信数: 1
    • 閲覧数: 986
    2021/12/16, 11:55 最新の投稿を表示
  3. Launcher Error

    When I open the launcher and log in with my credentials, I get the following error: "A technical issue has occurred. Try accessing the site again....

    作成者: RadRyder 2021/12/16 11:07
    • 返信数: 12
    • 閲覧数: 3,207
    2021/12/16, 11:54 最新の投稿を表示
  4. Please help me..

    I need to play.. I have suffered today and need to play.

    作成者: Osort 2021/12/16 11:44
    • 返信数: 2
    • 閲覧数: 826
    2021/12/16, 11:46 最新の投稿を表示
  5. Error 5003 and subsequent Authentication Errors

    I just tried to log into the game (Windows ver) and got disconnected with a 5003 authentication error while I was in the queue. Since then, when I go...

    作成者: Zebyxus 2021/12/16 11:01
    • 返信数: 29
    • 閲覧数: 11,390
    2021/12/16, 11:42 最新の投稿を表示
  6. everything is broken.. can't launch the game.

    I was in queue then got an error and now it says there is an authentication error when I try to login via the launcher. Please help me!

    作成者: Osort 2021/12/16 11:17
    • 返信数: 8
    • 閲覧数: 2,068
    2021/12/16, 11:24 最新の投稿を表示
  7. Received 90002 error then a 5003 Error now can't even log in.

    Was hanging around in Gridania checking the queue times to transfer worlds when I received the 90002 error. Started the process of getting back in...

    作成者: Alaylia 2021/12/16 11:10
    • 返信数: 5
    • 閲覧数: 2,116
    2021/12/16, 11:18 最新の投稿を表示
  8. Launcher is broken 5003

    Was in queue, got 5003. However the launcher now displays and error and won't accept log ins.

    作成者: SicariusSeven 2021/12/16 11:10
    • 返信数: 1
    • 閲覧数: 1,221
    2021/12/16, 11:13 最新の投稿を表示
  9. ATTENTION DEVS: 9006 Error Pingplotter Data Dump

    Considering that even professional IT specialists like my boyfriend who works for Verizon use Pingplotter to diagnose problems with packet loss, this...

    作成者: Angellos 2021/12/16 04:03
    • 返信数: 3
    • 閲覧数: 1,666
    2021/12/16, 10:19 最新の投稿を表示
  10. Game crashing with no error then placed in a high queue...

    Self explanatory. I have never had this issue until a couple weeks before endwalker release. It suddenly stopped for a couple days. Now it is...

    作成者: Lazherus 2021/12/16 08:55
    • 返信数: 1
    • 閲覧数: 1,035
    2021/12/16, 09:42 最新の投稿を表示
  11. Problem with Voice acted audio

    I haven't been able to hear any of the voiced audio in cutscenes since i started Endwalker. Everything else is fine. I have now reached the 3rd zone...

    作成者: RamenKing 2021/12/16 08:02
    audio, fix, request, support, voice acting bug
    • 返信数: 0
    • 閲覧数: 985
    2021/12/16, 08:02 最新の投稿を表示
  12. fixing the game

    the only thing i see from square is that they are "working" on the problem. exactly like bliz did on diablo 2 remaster servers. its called making...

    作成者: RevMether 2021/12/16 06:29
    • 返信数: 0
    • 閲覧数: 876
    2021/12/16, 06:29 最新の投稿を表示
  13. On and off bad lag and packet loss

    Over the past ~2 weeks I've been getting completely random packet loss and lag. It will last from 20 minutes up to an hour at times. Below is from...

    作成者: Krojack 2021/11/06 08:24
    1 Deleted Post(s)
    • 返信数: 41
    • 閲覧数: 10,666
    2021/12/16, 06:11 最新の投稿を表示
  14. GPU constantly crashing

    From what I can remember this has been a consistent problem since Endwalker has released. I'll log into the game and it crashes my GPU. As in, the...

    作成者: bacondelish 2021/12/16 05:21
    • 返信数: 0
    • 閲覧数: 997
    2021/12/16, 05:21 最新の投稿を表示
  15. game crashes randomly

    i'm only in stormblood and after going to yanxia in the cut scene it just crashed, i later tried to go in again and it would crash randomly; things...

    作成者: pinkduck 2021/12/13 18:11
    • 返信数: 1
    • 閲覧数: 1,055
    2021/12/16, 03:40 最新の投稿を表示
  16. Fatal DirectX Error 10000000

    Good morning, This error used to only occur for me if I tried to use DX11. DX9 was not optimal, but worked. This morning it occurs using either...

    作成者: katz_brez 2021/12/16 01:09
    • 返信数: 5
    • 閲覧数: 3,829
    2021/12/16, 03:37 最新の投稿を表示
  17. Changing of monitor causing game to crash and freeze PC?

    So i've been playing FFXIV for years now. I'm currently on the Stormblood expansion. I've had multiple monitors, and i've had the same graphics card...

    作成者: Dizney4j 2021/12/15 17:59
    • 返信数: 1
    • 閲覧数: 1,284
    2021/12/16, 03:27 最新の投稿を表示
  18. Gathering log won't close

    I've been playing this game for years and this is the first time this has happened. I opened the gathering by searching the gathering method for...

    作成者: KilledByKangaroo 2021/12/14 11:15
    • 返信数: 2
    • 閲覧数: 1,360
    2021/12/16, 02:41 最新の投稿を表示
  19. Guess what time it is. 90006 Time (NTT Failure)

    Here ya go support rep. Maybe this time you can escalate this or any of the other 100's of examples that have good useful data to a Network Admin, DC...

    作成者: Psythe 2021/12/12 21:41
    yet another queue thread 2 Deleted Post(s)
    • 返信数: 13
    • 閲覧数: 4,056
    2021/12/16, 00:05 最新の投稿を表示
  20. "Unable to leave area" .. What Is This?

    "Due to severe congestion you are unable to leave this area, try later" I've seen this a few times since last week, ALWAYS when trying to enter a...

    作成者: Pintsized 2021/12/15 00:58
    • 返信数: 4
    • 閲覧数: 1,278
    2021/12/15, 18:19 最新の投稿を表示

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