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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 28,463
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,912
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 6,202
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 72,323
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 17,010
    12-05-2017, 04:33 AM Go to last post
  1. Crash to desktop

    Hi guys, I just bought and downloaded Endwalker. Now when I log in, the game boots but I get a black screen, it hangs and then crashes to desktop....

    Started by Yvresse‎, 12-09-2021 04:56 AM
    • Replies: 6
    • Views: 1,658
    12-20-2021, 04:46 AM Go to last post
  2. Disconnecting.

    Firstly, for some reason I am restricted from post in certain forums. I have never made a post before, so I don't know why I am getting the...

    Started by GajeelBlacksteel‎, 12-20-2021 03:37 AM
    dc, disconnection, frustrated, grace period, queue
    • Replies: 0
    • Views: 1,172
    12-20-2021, 03:37 AM Go to last post
  3. 90002 dc within seconds on one character consistently

    I've been trying for the last 6 hours to get in and I've actually logged in every time but my MAIN toon seems to be the only one affected by this. As...

    Started by Valfora‎, 12-19-2021 03:49 PM
    90002, dissconnected, help fast
    • Replies: 1
    • Views: 1,353
    12-20-2021, 02:37 AM Go to last post
  4. connection to ff14 goes chaotic every certain time everyday

    i dont know how to explain this but this has happened for like a month now. every 19:00 pm until 21:00 pm my connection to ff14 suddenly goes bad,...

    Started by gumas‎, 12-19-2021 10:46 PM
    • Replies: 0
    • Views: 904
    12-19-2021, 10:46 PM Go to last post
  5. Unable to complete version check [30605] [20447] [20506]

    Hello, I am getting the above error when trying boot the launcher. I am getting the exact same error on 2 different laptops.

    Started by Kryonas12‎, 12-19-2021 02:48 PM
    boot, error
    • Replies: 0
    • Views: 1,272
    12-19-2021, 02:48 PM Go to last post
  6. 1 Small Fix Would Solve Most Issues Here

    If the character is already logged in we shouldn't be moved to the back of the queue again. Forcing the character to log out and relog puts more...

    Started by Timmyftw‎, 12-18-2021 02:25 PM
    character handling, error, login lobby, queue, server
    • Replies: 1
    • Views: 1,413
    12-19-2021, 01:02 PM Go to last post
  7. I need help

    So my girlfriend fell for one of those fake giveaway link (yeah i know its stupîd but thats not the point) and can't acces her account anymore (but...

    Started by Snorix‎, 12-18-2021 09:35 AM
    phishing, phishing scam
    • Replies: 2
    • Views: 1,193
    12-19-2021, 12:51 PM Go to last post
  8. Grubhub Promo not applied

    Hello, Not sure where to post this so hope this is right. My 3 kids and I all did the ENDWALKER promo with Grubhub, including opening new...

    Started by scuttill‎, 12-19-2021 12:13 AM
    endwalker giveaway, grubhub, pizza emote
    • Replies: 7
    • Views: 24,028
    12-19-2021, 12:27 PM Go to last post
  9. DirectX 11000002 display driver crash. please help

    Hello first time posting here, For the past year and a half I've been experiencing fatal Directx crashes of ff14 whilst playing rather frequently...

    Started by WillisMacvalin‎, 12-19-2021 09:26 AM
    • Replies: 0
    • Views: 1,281
    12-19-2021, 09:26 AM Go to last post
  10. * NO, you're not banned. Login servers are down. *

    There are many misleading posts about the game being down. Some are posting the link to this announcement which was posted yesterday and is not about...

    Started by Yuletide‎, 12-16-2021 11:32 AM
    • Replies: 7
    • Views: 1,788
    12-19-2021, 08:01 AM Go to last post
  11. Any help? Sent to back of queue after story skip purchase

    I want to cry right now. I've been waiting all day for my ARR story skip to come. I finally sat down to play, and as a function of the item, it logs...

    Started by ValtielRose‎, 12-18-2021 10:44 AM
    • Replies: 5
    • Views: 2,007
    12-19-2021, 07:50 AM Go to last post
  12. DX11 error in one specific zone

    My game runs fine except when I try to enter Vanaspati, at which point I receive this pop up: I have updated my graphics driver but that made...

    Started by Necromonica‎, 12-10-2021 07:09 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 5,350
    12-19-2021, 07:43 AM Go to last post
  13. Error 90006, game unplayable for me right now.

    Been getting this error "90006" for the past few days (Aug 10), before that it was fine, now im getting disconnect every few minutes of playing. Game...

    Started by MindSword‎, 08-12-2021 06:29 AM
    90006, disconnect, error, sad, unplayable
    • Replies: 6
    • Views: 1,857
    12-19-2021, 06:40 AM Go to last post
  14. Upgraded to Windows 11 and all voice acting sounds very quiet and echo-y.

    To preface: 1) I have checked and updated all of my game/audio drivers. All are up to date. 2) I have tried switching back and forth from...

    Started by EmrysAtoel‎, 12-19-2021 04:30 AM
    audio, audio bug, windows 11
    • Replies: 4
    • Views: 3,388
    12-19-2021, 05:42 AM Go to last post
  15. Mac code Invalid

    Please help. I've just purchased new Mac license that I intend to use to my existing Service Account which currently on PS5. After obtaining the code...

    Started by aprianto‎, 12-18-2021 11:16 PM
    invalid code
    • Replies: 1
    • Views: 1,295
    12-19-2021, 05:05 AM Go to last post
  16. Error on launch - DX9/DX11

    Out of nowhere, game crashed and was no longer able to relaunch the game. Have reinstalled it about 3 times by now, updated and checked all drivers,...

    Started by n00bZero‎, 12-18-2021 12:46 AM
    • Replies: 3
    • Views: 2,033
    12-18-2021, 10:13 PM Go to last post
  17. Dx11 launch and sound issues

    idk how to attach the image but its the classic dll thing everyone is dealing with as far as booting goes. i can boot in dx9 and it fixes but then i...

    Started by Dobutsu‎, 12-18-2021 01:39 PM
    • Replies: 0
    • Views: 1,367
    12-18-2021, 01:39 PM Go to last post
  18. Need help with phishing scam

    I need help So my girlfriend fell for one of those fake giveaway link (yeah i know its stupîd but thats not the point) and can't acces her account...

    Started by Snorix‎, 12-18-2021 11:01 AM
    phishing, phishing scam
    • Replies: 3
    • Views: 2,125
    12-18-2021, 11:39 AM Go to last post
  19. I'm so tired of this. BSOD causing me to lose place in queue

    I just want to play... I've had a long day. This is beyond frustrating and I don't know what to do. I've paid for this game and I'm paying my sub....

    Started by ValtielRose‎, 12-15-2021 09:20 AM
    2 Pages
    1 2
    • Replies: 11
    • Views: 3,511
    12-18-2021, 10:46 AM Go to last post
  20. Crash Without Error Screen

    I just came back home from a trip, and when I left everything was fine- beat endwalker and lvled some other classes with no issue. I come home and...

    Started by JunjiSeishin‎, 12-18-2021 06:51 AM
    crash during loading
    • Replies: 0
    • Views: 884
    12-18-2021, 06:51 AM Go to last post

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