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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 25,592
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,494
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,664
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 67,010
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,715
    12-05-2017, 04:33 AM Go to last post
  1. a system error has occurred: -2146697211. https system error

    Hello, been receiving this error for around a month and a half. When I start the launcher the launcher is blank and never opens. I returned it to...

    Started by Peidenjesch‎, 12-10-2021 06:36 PM
    • Replies: 3
    • Views: 2,674
    12-21-2021, 12:53 PM Go to last post
  2. Switching Worlds Queue is ridiculous

    This is ridiculous. For more than 10 hours and counting. From a queue that started at 13, I have been waiting to SWITCH BACK to my home world. I went...

    Started by Angelica_Noelle‎, 12-20-2021 09:28 AM
    • Replies: 6
    • Views: 2,962
    12-21-2021, 12:45 PM Go to last post
  3. Final Fantasy 14 is shutting my PC Completely Off

    Every since the release of early access, I have had consistent issues with my computer just up and shutting off. No BSOD, nothing. Just up and turns...

    Started by Potatotots‎, 12-16-2021 02:01 AM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 11
    • Views: 6,999
    12-21-2021, 12:44 PM Go to last post
  4. Any way to reload sound without restarting the game? Nothing worked but restarting.

    I just spent 2 hours in queue to log in and have no sound. Nothing done with the settings affected it. Had to log out and restart the game and now...

    Started by Sorjal‎, 12-11-2021 01:07 PM
    no error message, no sound, reload
    • Replies: 7
    • Views: 10,549
    12-21-2021, 09:12 AM Go to last post
  5. +DirectX 11 Crash Brand New PC

    Howdy all, I have been levelling in Endwalker and received a new PC yesterday (early xmas present yay!! :D). The first thing I did was install...

    Started by Palyu‎, 12-08-2021 01:32 PM
    • Replies: 8
    • Views: 3,581
    12-21-2021, 08:01 AM Go to last post
  6. 2nd night unable to play because of LONG queue times

    Title is self explanatory. I've seen streamers with over 10,000 in queue. When I get home from work at 4pm EST, I immediately log in, and Im stuck at...

    Started by Sekurity‎, 12-09-2021 09:54 PM
    20 Pages
    1 2 3 ... 20
    queue time, queue times, yet another queue thread 3 Deleted Post(s)
    • Replies: 194
    • Views: 32,053
    12-21-2021, 05:39 AM Go to last post
  7. Another DX11.exe issue (seems to be becoming a trend)

    Hello "support", I have already reached out to Chat support and was told to come here even though I already have a ticket. I am having an issue...

    Started by xDragoonx1‎, 12-18-2021 05:21 AM
    • Replies: 1
    • Views: 1,424
    12-21-2021, 04:57 AM Go to last post
  8. Packet loss gets crazy whenever FFXIV is booted

    For some reason, whenever I boot XIV, packet-loss with everything else just skyrockets. It's just XIV, not any other online games that I've checked,...

    Started by Valandil12‎, 12-20-2021 11:28 AM
    • Replies: 0
    • Views: 963
    12-20-2021, 11:28 AM Go to last post
  9. Lag Latency Issue in Lich(EU)

    Hello, I'm having a lag issue for the past two days, I thought it will go away or the server is too full, but the lag was still here, I did my own...

    Started by Shorey‎, 11-05-2021 07:20 AM
    high ping, lag latence serveur, lich server
    • Replies: 3
    • Views: 1,720
    12-20-2021, 08:30 AM Go to last post
  10. "The entered code has already been registered."

    I preordered Endwalker on Steam, but haven't tried playing it until today to wait until queues were not so high. When I went to log on it told me I...

    Started by Radain‎, 12-19-2021 04:43 AM
    account, already been registered, cd key, registration code, steam key
    • Replies: 5
    • Views: 5,009
    12-20-2021, 06:05 AM Go to last post
  11. Dc que

    So.. I always have limited time to play because irl stuff. I waited 2h in 2k que to play today, did one quest, got into 5th EW dungeon and got...

    Started by Ecto1‎, 12-20-2021 02:14 AM
    • Replies: 3
    • Views: 1,479
    12-20-2021, 06:02 AM Go to last post
  12. Inconsistent full PC freeze/crash

    Hello! I've never really had this issue with ff14 before endwalker and now it's almost a daily thing. I can be idle in a city, or active in a dungeon...

    Started by Namii‎, 12-20-2021 04:48 AM
    • Replies: 2
    • Views: 1,358
    12-20-2021, 05:35 AM Go to last post
  13. Crash to desktop

    Hi guys, I just bought and downloaded Endwalker. Now when I log in, the game boots but I get a black screen, it hangs and then crashes to desktop....

    Started by Yvresse‎, 12-09-2021 04:56 AM
    • Replies: 6
    • Views: 1,510
    12-20-2021, 04:46 AM Go to last post
  14. Disconnecting.

    Firstly, for some reason I am restricted from post in certain forums. I have never made a post before, so I don't know why I am getting the...

    Started by GajeelBlacksteel‎, 12-20-2021 03:37 AM
    dc, disconnection, frustrated, grace period, queue
    • Replies: 0
    • Views: 1,065
    12-20-2021, 03:37 AM Go to last post
  15. 90002 dc within seconds on one character consistently

    I've been trying for the last 6 hours to get in and I've actually logged in every time but my MAIN toon seems to be the only one affected by this. As...

    Started by Valfora‎, 12-19-2021 03:49 PM
    90002, dissconnected, help fast
    • Replies: 1
    • Views: 1,249
    12-20-2021, 02:37 AM Go to last post
  16. connection to ff14 goes chaotic every certain time everyday

    i dont know how to explain this but this has happened for like a month now. every 19:00 pm until 21:00 pm my connection to ff14 suddenly goes bad,...

    Started by gumas‎, 12-19-2021 10:46 PM
    • Replies: 0
    • Views: 854
    12-19-2021, 10:46 PM Go to last post
  17. Unable to complete version check [30605] [20447] [20506]

    Hello, I am getting the above error when trying boot the launcher. I am getting the exact same error on 2 different laptops.

    Started by Kryonas12‎, 12-19-2021 02:48 PM
    boot, error
    • Replies: 0
    • Views: 1,242
    12-19-2021, 02:48 PM Go to last post
  18. 1 Small Fix Would Solve Most Issues Here

    If the character is already logged in we shouldn't be moved to the back of the queue again. Forcing the character to log out and relog puts more...

    Started by Timmyftw‎, 12-18-2021 02:25 PM
    character handling, error, login lobby, queue, server
    • Replies: 1
    • Views: 1,342
    12-19-2021, 01:02 PM Go to last post
  19. I need help

    So my girlfriend fell for one of those fake giveaway link (yeah i know its stupîd but thats not the point) and can't acces her account anymore (but...

    Started by Snorix‎, 12-18-2021 09:35 AM
    phishing, phishing scam
    • Replies: 2
    • Views: 1,160
    12-19-2021, 12:51 PM Go to last post
  20. Grubhub Promo not applied

    Hello, Not sure where to post this so hope this is right. My 3 kids and I all did the ENDWALKER promo with Grubhub, including opening new...

    Started by scuttill‎, 12-19-2021 12:13 AM
    endwalker giveaway, grubhub, pizza emote
    • Replies: 7
    • Views: 22,736
    12-19-2021, 12:27 PM Go to last post

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