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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 25,556
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,483
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,658
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 66,887
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,710
    12-05-2017, 04:33 AM Go to last post
  1. Weird stutter/hitch occurs randomly.

    Just as the title says. For months now I have been battling a weird stutter/hitch that seems to happen randomly at any given time. When I turn on...

    Started by DiasFlacOg‎, 02-06-2025 07:35 PM
    • Replies: 25
    • Views: 3,036
    03-03-2025, 04:06 PM Go to last post
  2. Crashes after "Now Loading"

    Hi there, I'm struggling to play the game at all after the 7.1 Patch, even though I only have finished Endwalker main story and haven't even gotten...

    Started by laceysakura‎, 02-12-2025 03:52 PM
    crash error cant play, now loading screen, please assist, server connection error, tech help
    • Replies: 4
    • Views: 1,144
    03-03-2025, 04:03 PM Go to last post
  3. FFXIV is currently having many problems regarding vsync and framerate

    Ever since 7.1 dropped, FFXIV has been constantly stuttering. A clean 60-80FPS most of the time, but suddenly dropping down to 20fps for 2 seconds,...

    Started by miaou_ml‎, 02-12-2025 05:38 AM
    fps, framerate, vsync
    • Replies: 3
    • Views: 1,443
    03-03-2025, 04:00 PM Go to last post
  4. Game has massive stuttering in Borderless Windowed

    This is a very recent issue for me, but doing research, it appears this issue has long existed since Endwalker and no clear fix has been found. I...

    Started by QueenRoe‎, 02-21-2025 07:53 AM
    • Replies: 2
    • Views: 1,223
    03-03-2025, 03:52 PM Go to last post
  5. Audio popping issue

    Hi! Anyone having a very annoying popping audio issue since Endwalker dropped? In the link below you can hear the problem yourself. (WARNING:...

    Started by AsheNabuddis‎, 12-04-2021 09:26 AM
    tech support 24 Deleted Post(s)
    • Replies: 1,300
    • Views: 405,449
    02-27-2025, 10:25 AM Go to last post
  6. "Fatal DirectX Error Has Occurred (100000)"

    *Note- the number of zeros in the title may not be correct. I lose count easy. Anyway I get the above message consistently on hitting "Play" on...

    Started by Maxlordthe4th‎, 02-12-2025 04:44 PM
    • Replies: 3
    • Views: 598
    02-22-2025, 11:01 AM Go to last post
  7. Connection with the serrver was lost Error 90002 when accepting dungeon Queue

    I'm experiencing disconnection whenever I'm accepting dungeon queue such as from duty roulettes and even with duty support. Any known issues about...

    Started by cai0824‎, 02-14-2025 08:20 AM
    • Replies: 1
    • Views: 447
    02-20-2025, 03:21 AM Go to last post
  8. FFXIV Boot Error, among other things

    I can no longer access the game due to this Version Check Failed I keep getting when trying to load up the Windows launcher. I've tried running as...

    Started by Nofi‎, 02-13-2025 12:52 PM
    • Replies: 1
    • Views: 476
    02-20-2025, 03:17 AM Go to last post
  9. Game launch in fullscreen

    Every time i launch the game it opens in fullscreen and even though i change the settings to borderless windowed and play like that for a few hours,...

    Started by Backsport‎, 02-07-2025 10:03 AM
    • Replies: 2
    • Views: 504
    02-20-2025, 02:58 AM Go to last post
  10. Unable to Download Game/Patch [30413][25008][20495][20495]

    After a lot of trial, error, and frustration, I've decided to post here. I've always had a lot of trouble patching the game - previously when I...

    Started by PossumPossibility‎, 01-28-2025 02:16 AM
    • Replies: 1
    • Views: 519
    02-05-2025, 08:41 AM Go to last post
  11. Stuttering when loading in a lot of characters(Issue was not present before)

    Hello! recently I bought a new GPU and ever since I switched out my old one, I've started getting stuttering when loading in a lot of characters....

    Started by Absolomb‎, 01-27-2025 08:42 AM
    fps drop, stuttering
    • Replies: 1
    • Views: 492
    02-05-2025, 08:07 AM Go to last post
  12. 90002 error after Character Select

    Well I am constantly getting the error "Can Not connect to server" 90002 after the character select screen, went to my other characters on other...

    Started by BreeSin‎, 01-26-2025 09:44 AM
    • Replies: 1
    • Views: 407
    02-05-2025, 03:03 AM Go to last post
  13. Constant 90006 errors

    Hi. I've recently experienced quite a lot of 90006 errors in instanced duties, e.g. chaotic alliance raid or Frontlines. A precursor to this error is...

    Started by bblesk‎, 01-24-2025 11:39 AM
    • Replies: 3
    • Views: 587
    01-28-2025, 07:24 AM Go to last post
  14. Auto-HDR Causing FFXIV App Failures

    After a Windows update last week, I noticed that FFXIV was no longer working with Auto HDR. Upon investigating, FFXIV had "Don't Use Auto HDR"...

    Started by Brygd‎, 01-22-2025 02:05 PM
    • Replies: 1
    • Views: 1,512
    01-28-2025, 06:01 AM Go to last post
  15. Keyboard disconnect/reconnect while playing

    Similar to the issue someone else reported here , I will frequently get keyboard disconnect/reconnect cycles. While playing, I will hear the...

    Started by seaotter42‎, 01-20-2025 12:10 PM
    • Replies: 1
    • Views: 479
    01-28-2025, 05:30 AM Go to last post
  16. Frame Time/Stuttering issues

    There have been a number of posts on the forums about this, but there's so many variations that I want to try and define my (and what I believe to be...

    Started by aqualenne‎, 12-18-2024 09:16 PM
    • Replies: 7
    • Views: 1,800
    01-22-2025, 05:33 AM Go to last post
  17. 9002 lobby error

    Go to login with character and get 9002 lobby error then kicks me out of the game. Can't even connect to Dynamis Data Center now without getting 2002...

    Started by hynaku‎, 01-06-2025 10:22 AM
    • Replies: 1
    • Views: 670
    01-18-2025, 05:56 AM Go to last post
  18. An Unexpected Error Has...................

    Occurred Exiting Final Fantasy XIV ( 6d ) I reset to defalut and reinstalled the game I run EVERYTHING under Run As Admin. Oh and I have PC with...

    Started by Verethyl‎, 01-06-2025 04:22 PM
    • Replies: 1
    • Views: 428
    01-15-2025, 06:38 AM Go to last post
  19. Booted from Primal: Exodus now cannot connect to Primal 1/5/25

    Booted mid-craft and haven't been able to get to Character selection with errror message of Cannot Connect to Primal Server (Primal Exodus). This...

    Started by Sorjal‎, 01-06-2025 10:17 AM
    • Replies: 23
    • Views: 3,335
    01-15-2025, 06:35 AM Go to last post
  20. Unable to login to Dynamis data center

    Getting constant 2002 error while trying to login. I have friends on the other NA data centers that are able to play the game currently. Just...

    Started by HalNel‎, 01-06-2025 11:15 AM
    • Replies: 1
    • Views: 405
    01-15-2025, 06:18 AM Go to last post

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