Forum Top: Technical Support

I've been trying to connect to the Primal Datacenter before even getting to character select or a queu, and every time I do I get a lobby error 2002....

So I've tried all the fix I found on this forum and outside sources and nothing works. I even stopped using my USB wireless headset and went back to...

I downloaded ffxiv a few days ago and at the beginning, I had a few in-game problems with falling through the ground, but after I restored game data...

Hi, Been having this issue ever since I got my new pc back in November 2021 - completely new build with an AMD gpu which seems to have the trend of...

So my friend is trying to install the game on a new computer and is having an issue I'm not sure how to fix. When they go through the setup they end...

Randomly resets when you don't move out of fate area and makes you start over. I was soloing it and moved froward towards it and it reset on me....

Hello, For the past year and a half I've been experiencing fatal Directx crashes of ff14 whilst playing rather frequently and it's driving me nuts....

Let's do this then. Anyone else connecting from one of the non-JP/NA/EU locations please reply with your Tracert/Ping to the world you play on,...

Another thread to add to the multitude of DirectX errors plaguing many players. For the past few weeks I have been having this reoccuring issue with...

When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 1/7/2022 10:00 PM...

Friend of mine got this issue with a pretty new PC. We´ve deinstalled pretty much everything which could cause it and disabled overlays. At last...

Hello, I have an issue with the world transfer as in when the 1st time I tried to transfer a character I'd encounter an error as following "" ...

With the reopening of the Home World Transfer system, I had planned to transfer from Primal to Crystal, however it's still showing the the Home World...

For month waiting for transfer to reopen, just to see that Cerberus now out of the list and marked as congested. So, is this mark permanent, or after...

Within the first few seconds of the service going live i got my transfer app in, it was processing, and then it said there was a problem, no problem...

Managed to eventually see Bismarck in the drop down list. Not sure what changed it but at least the original issue is resolved now.

Hello, Since I have bought this game I'm suffering from the DirectX Error (11000002) that kicks me out to the desktop. I have tried to find the...

Hi I am on PS5. A few weeks ago I noticed that I am unable to zoom out as much as previously and my maximum field of view is quite limited now. I...