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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 25,199
    Aenwyrm
    06-15-2025, 09:26 AM Go to last post

  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,378
    Zhexos
    07-01-2024, 11:12 AM Go to last post

  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,537
    Zhexos
    11-17-2023, 05:26 AM Go to last post

  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages •
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 66,086
    Tonjiar
    01-18-2023, 02:44 AM Go to last post

  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,640
    Luxpheras
    12-05-2017, 04:33 AM Go to last post

  1. Launcher not working

    Hello, since the maintenance, I've been getting multiple script errors when launching the game from Steam, and the launcher won't load. All I see is...

    Started by Norohanta‎, 03-17-2022 02:43 AM
    launch error, launcher script problem
    • Replies: 1
    • Views: 1,791
    Thukoolo
    03-17-2022, 04:50 AM Go to last post

  2. Another DDoS? Can't login

    Hiho o/ For some reason I can't login anymore, I'm getting `Unable To Complete Version Check` error in launcher, and before that I got warnings that...

    Started by Kaosuran‎, 03-16-2022 10:45 PM
    • Replies: 1
    • Views: 1,555
    Thukoolo
    03-17-2022, 04:46 AM Go to last post

  3. FFXIV randomly causes my PC to completely shut down/restart

    It isn't a crash. No blue screen comes up. Whenever I'm doing content, my PC will randomly completely shut off and then restart. I can play the game...

    Started by CaptainFishSticks‎, 01-17-2022 11:45 PM
    2 Pages •
    1 2
    • Replies: 13
    • Views: 8,899
    CaptainFishSticks
    03-17-2022, 12:16 AM Go to last post

  4. Directx Crashes - only since after Endwalker Release

    Edited for Privacy reasons

    Started by Taku14‎, 03-02-2022 07:03 AM
    1 Deleted Post(s)
    • Replies: 3
    • Views: 1,564
    Taku14
    03-15-2022, 02:11 PM Go to last post

  5. Brynhildyr server down?

    Trying to get in and only getting lobby errors.

    Started by RealHounder1971‎, 03-15-2022 10:41 AM
    • Replies: 6
    • Views: 1,497
    z0na_r0sa
    03-15-2022, 11:03 AM Go to last post

  6. PS5 crashing every 15 minutes

    Hello! I've been experiencing increasingly frequent crashing while playing on PS5. I've detailed as much as I can below. Types of crashes: ...

    Started by JadisSilver‎, 03-10-2022 01:23 AM
    crash, ps5
    • Replies: 3
    • Views: 3,364
    Hawuhawuu
    03-15-2022, 09:59 AM Go to last post

  7. macOS Launcher Window behaves strange

    This is regarding the error reported in this topic: https://forum.square-enix.com/ffxiv/threads/396177?daysprune=60 The proble with the...

    Started by Yaccin‎, 03-12-2022 05:29 AM
    • Replies: 1
    • Views: 1,671
    Dynratygus
    03-15-2022, 07:47 AM Go to last post

  8. Multiple Crashes - ffxiv_dx11.exe+(numbers and letters)

    Hello! I'm suddenly having trouble with playing the game. I was taking an alt character through ARR content, and it started giving me these errors...

    Started by RyukoDragon‎, 03-11-2022 05:03 PM
    crash, dx11, dx11 crash
    • Replies: 1
    • Views: 3,841
    Dynratygus
    03-15-2022, 07:21 AM Go to last post

  9. can't seem to do a fresh download of the game

    ive got the game downloaded but when im trying to download the patches it crashes anywhere from 33%-45% of the way through downloading. I just built...

    Started by Miraicy‎, 03-13-2022 01:37 AM
    crash download, patch download, patch downloader problem
    • Replies: 1
    • Views: 719
    Dynratygus
    03-15-2022, 05:45 AM Go to last post

  10. Old launcher no longer working

    Appearently the launcher is ignoring the Browser option in the config file after a recent update. This means the game just turned unplayable on...

    Started by darkvalefor‎, 03-08-2022 07:42 PM
    7 Pages •
    1 2 3 ... 7
    • Replies: 65
    • Views: 40,129
    Anxin
    03-13-2022, 02:08 AM Go to last post

  11. Mac PS5 controller support

    the key mapping doesn't work properly in Mac client of FF XIV. Not using steam client, don't plan to connect my account to steam. OS: big sur...

    Started by SeriousP‎, 08-06-2021 11:00 PM
    3 Pages •
    1 2 3
    1 Deleted Post(s)
    • Replies: 21
    • Views: 18,818
    Yaccin
    03-12-2022, 05:25 AM Go to last post

  12. Direct x 11 error Can't Log In

    I tried to log into the game with the launcher after maintenance this morning and now I'm getting this error message with directx 11. My system can...

    Started by goblingoil‎, 03-08-2022 09:03 PM
    • Replies: 4
    • Views: 2,069
    Thukoolo
    03-12-2022, 05:09 AM Go to last post

  13. The Tecnical error persists on Steam Version even after changing my profile name

    As the title says, the error happening after the march 8th update still persists even after changing my name in my steam profile, restarting the...

    Started by akanoo‎, 03-09-2022 04:09 AM
    1 Deleted Post(s)
    • Replies: 9
    • Views: 3,452
    Thukoolo
    03-12-2022, 04:38 AM Go to last post

  14. Sporadic 90006 / 2002 errors

    Been noticing these errors on and off after recent patch. Actually getting worse. Anyone else getting the 90006 and 2002 errors lately?

    Started by JadeReaver‎, 03-12-2022 04:10 AM
    • Replies: 3
    • Views: 992
    Eridiem
    03-12-2022, 04:31 AM Go to last post

  15. DirectX Crashes

    Hey, i've been having directx crashes for days now i have tried many things like installing to main hard drive, disabling overlays, reinstalling both...

    Started by Lapaskos‎, 03-08-2022 02:43 AM
    • Replies: 1
    • Views: 890
    Thukoolo
    03-12-2022, 04:07 AM Go to last post

  16. missing ffxivboot.exe (Steam)

    When I try to boot the game through the Steam play button, I get an error stating that ffxivboot.exe is missing from C:\Program...

    Started by cable12356‎, 03-11-2022 06:06 AM
    boot, ffxivboot, missing file, steam, steam client
    • Replies: 1
    • Views: 4,827
    Kirika-
    03-11-2022, 06:44 AM Go to last post

  17. 6.08 Introduced the Audio Popping/Static to Mac players

    While I was happy for my PC playing friends when I saw that 6.08 finally seems to have resolved the audio popping/static issues they've had since...

    Started by cbackas42‎, 01-26-2022 09:06 AM
    4 Pages •
    1 2 3 ... 4
    #developer #feedback #, #developers #endwalker 1 Deleted Post(s)
    • Replies: 32
    • Views: 9,476
    morwen2
    03-11-2022, 02:46 AM Go to last post

  18. Error When Launching (Non-Steam)

    Every time I launch the game, I get what I'm assuming is a Direct X Error. I got this before the latest patch and rolling back by Nvidia Drivers...

    Started by miragedive‎, 03-09-2022 04:25 AM
    • Replies: 2
    • Views: 1,373
    miragedive
    03-10-2022, 11:04 PM Go to last post

  19. Errors stacked on errors

    Game Launch error... "Unable to launch FFXIV Updater." Unable to use "Restore Game Data" "Unable to launch FFXIV Updater" Manually...

    Started by GraceZX‎, 03-08-2022 11:40 PM
    • Replies: 1
    • Views: 1,590
    Darneltia
    03-10-2022, 12:52 PM Go to last post

  20. Cannot log in to final fantasy

    So since yesterday i have this text in the launcher instead of log in. I dont know what to do about it i tried changing steam name as everyone...

    Started by Edvardiko‎, 03-09-2022 11:53 PM
    • Replies: 4
    • Views: 3,658
    Walkerged
    03-10-2022, 11:59 AM Go to last post
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