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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 23,737
    Aenwyrm
    06-15-2025, 09:26 AM Go to last post

  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,151
    Zhexos
    07-01-2024, 11:12 AM Go to last post

  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,194
    Zhexos
    11-17-2023, 05:26 AM Go to last post

  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 63,833
    Tonjiar
    01-18-2023, 02:44 AM Go to last post

  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,420
    Luxpheras
    12-05-2017, 04:33 AM Go to last post

  1. Old launcher no longer working

    Appearently the launcher is ignoring the Browser option in the config file after a recent update. This means the game just turned unplayable on...

    Started by darkvalefor‎, 03-08-2022 07:42 PM
    • Replies: 65
    • Views: 38,771
    Anxin
    03-13-2022, 02:08 AM Go to last post

  2. Mac PS5 controller support

    the key mapping doesn't work properly in Mac client of FF XIV. Not using steam client, don't plan to connect my account to steam. OS: big sur...

    Started by SeriousP‎, 08-06-2021 11:00 PM
    1 Deleted Post(s)
    • Replies: 21
    • Views: 17,719
    Yaccin
    03-12-2022, 05:25 AM Go to last post

  3. Direct x 11 error Can't Log In

    I tried to log into the game with the launcher after maintenance this morning and now I'm getting this error message with directx 11. My system can...

    Started by goblingoil‎, 03-08-2022 09:03 PM
    • Replies: 4
    • Views: 1,915
    Thukoolo
    03-12-2022, 05:09 AM Go to last post

  4. The Tecnical error persists on Steam Version even after changing my profile name

    As the title says, the error happening after the march 8th update still persists even after changing my name in my steam profile, restarting the...

    Started by akanoo‎, 03-09-2022 04:09 AM
    1 Deleted Post(s)
    • Replies: 9
    • Views: 3,274
    Thukoolo
    03-12-2022, 04:38 AM Go to last post

  5. Sporadic 90006 / 2002 errors

    Been noticing these errors on and off after recent patch. Actually getting worse. Anyone else getting the 90006 and 2002 errors lately?

    Started by JadeReaver‎, 03-12-2022 04:10 AM
    • Replies: 3
    • Views: 917
    Eridiem
    03-12-2022, 04:31 AM Go to last post

  6. DirectX Crashes

    Hey, i've been having directx crashes for days now i have tried many things like installing to main hard drive, disabling overlays, reinstalling both...

    Started by Lapaskos‎, 03-08-2022 02:43 AM
    • Replies: 1
    • Views: 786
    Thukoolo
    03-12-2022, 04:07 AM Go to last post

  7. missing ffxivboot.exe (Steam)

    When I try to boot the game through the Steam play button, I get an error stating that ffxivboot.exe is missing from C:\Program...

    Started by cable12356‎, 03-11-2022 06:06 AM
    boot, ffxivboot, missing file, steam, steam client
    • Replies: 1
    • Views: 4,512
    Kirika-
    03-11-2022, 06:44 AM Go to last post

  8. 6.08 Introduced the Audio Popping/Static to Mac players

    While I was happy for my PC playing friends when I saw that 6.08 finally seems to have resolved the audio popping/static issues they've had since...

    Started by cbackas42‎, 01-26-2022 09:06 AM
    #developer #feedback #, #developers #endwalker 1 Deleted Post(s)
    • Replies: 32
    • Views: 9,135
    morwen2
    03-11-2022, 02:46 AM Go to last post

  9. Error When Launching (Non-Steam)

    Every time I launch the game, I get what I'm assuming is a Direct X Error. I got this before the latest patch and rolling back by Nvidia Drivers...

    Started by miragedive‎, 03-09-2022 04:25 AM
    • Replies: 2
    • Views: 1,272
    miragedive
    03-10-2022, 11:04 PM Go to last post

  10. Errors stacked on errors

    Game Launch error... "Unable to launch FFXIV Updater." Unable to use "Restore Game Data" "Unable to launch FFXIV Updater" Manually...

    Started by GraceZX‎, 03-08-2022 11:40 PM
    • Replies: 1
    • Views: 1,489
    Darneltia
    03-10-2022, 12:52 PM Go to last post

  11. Cannot log in to final fantasy

    So since yesterday i have this text in the launcher instead of log in. I dont know what to do about it i tried changing steam name as everyone...

    Started by Edvardiko‎, 03-09-2022 11:53 PM
    • Replies: 4
    • Views: 3,528
    Walkerged
    03-10-2022, 11:59 AM Go to last post

  12. Daily DX11 Crashes

    Been playing on my new PC for several months and I get daily (and sometimes multiple daily) crashes of FF14. I have: - Updated all drivers. -...

    Started by Aular‎, 03-10-2022 10:29 AM
    • Replies: 2
    • Views: 1,243
    Aular
    03-10-2022, 11:40 AM Go to last post

  13. If you are having 90002/90001/Disconnects please REPLY HERE!

    Following suit, as with the other FFXIV issue. Since there seem to be dozens of separate threads in this forum alone, not to mention all of the...

    Started by DoomAngel‎, 05-06-2020 10:51 PM
    90001, 90002, disconnect 11 Deleted Post(s)
    • Replies: 658
    • Views: 195,148
    Alrik_Kogaan
    03-08-2022, 04:12 AM Go to last post

  14. Game hangs/crashing after main character selected

    Hi, was playing earlier today and had a total crash after starting the quest "The Man from Ul'dah" I can now no longer play as after selecting my...

    Started by bats4bats‎, 03-07-2022 06:25 PM
    • Replies: 4
    • Views: 1,897
    bats4bats
    03-08-2022, 02:27 AM Go to last post

  15. crash in specific area

    i don't know if anyone else has this very specific problem or it's just me... get dx11 error crash occasionally ever since before 6.0, but it's...

    Started by catato‎, 02-21-2022 03:31 PM
    crash, directx error
    • Replies: 8
    • Views: 2,298
    catato
    03-06-2022, 12:11 AM Go to last post

  16. Game Crash - No Pop Up Error

    Since Tuesdays patch(6.0.5) I've had random crashes of the game. Its happened as short as 30mins of being logged in to 14 hours of being logged in...

    Started by Chueyb‎, 01-07-2022 10:54 AM
    .net runtime, c0000005, runtime, runtime error, runtime error game crash
    • Replies: 2
    • Views: 2,335
    Scarlatina
    03-05-2022, 01:34 PM Go to last post

  17. Black Mage quest lvl 52+

    I'm a Black Mage lvl 54, I completed the main quests until quest "Moving on" (lvl 50) and I would like to know how can I get the quests of lvl 52 and...

    Started by lcborella‎, 03-04-2022 04:14 AM
    black mage, job quest, jobs and classes, quests missing
    • Replies: 1
    • Views: 2,322
    MistakeNot
    03-04-2022, 05:02 AM Go to last post

  18. Random Crashes|Black Screen

    I've read and looked around for similar cases. I've recently reformatted and its still happening. I got my first crash during a cutscene after about...

    Started by GrumpyWookie‎, 02-20-2022 12:43 PM
    • Replies: 2
    • Views: 1,686
    GrumpyWookie
    03-03-2022, 03:12 PM Go to last post

  19. Unable to press my keybinds

    I am unable to press my skills sometimes, sometimes I can. Even happens with my basic spells keybound to number 1-4 It's only been happening...

    Started by CirenInus‎, 03-02-2022 01:49 PM
    • Replies: 2
    • Views: 975
    Darneltia
    03-03-2022, 11:40 AM Go to last post

  20. Fatal DX11 error every time I launch

    Since the most recent game update, I can no longer play in DX11 mode. Every time I launch the game it gives me dx11 errors then crashes. I had this...

    Started by GerPronouncedGrr‎, 02-27-2022 11:35 AM
    • Replies: 1
    • Views: 834
    Dynratygus
    03-01-2022, 10:06 AM Go to last post
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