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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 25,086
    Aenwyrm
    06-15-2025, 09:26 AM Go to last post

  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,356
    Zhexos
    07-01-2024, 11:12 AM Go to last post

  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,496
    Zhexos
    11-17-2023, 05:26 AM Go to last post

  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages •
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,947
    Tonjiar
    01-18-2023, 02:44 AM Go to last post

  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,628
    Luxpheras
    12-05-2017, 04:33 AM Go to last post

  1. Housing issue.

    Our Free Company placed 9 bids on a single plot in Ishgard. Winning bid 0. Some of our members took the refund not realizing there was an issue...

    Started by Condygurl‎, 04-17-2022 03:23 AM
    • Replies: 1
    • Views: 771
    Darneltia
    04-19-2022, 11:21 AM Go to last post

  2. (Housing) Ward 13 Plot 12 Winning to 0

    https://postimg.cc/dDZCc2st As you can see here, no one has won at the Ward I am in. I have lost to bid "0"

    Started by ifiwereyou‎, 04-17-2022 01:19 AM
    housing
    • Replies: 3
    • Views: 1,183
    Darneltia
    04-19-2022, 11:17 AM Go to last post

  3. Problem with consequences of housing lottery bug

    I lost my lottery for Empyreum, Ward21, Plot 30. Winning number 2, my number was 3. So far so good. But... With the fault of counting 0 in as a...

    Started by Scalypso‎, 04-17-2022 02:37 PM
    housing, invalid, lottery
    • Replies: 2
    • Views: 1,146
    Darneltia
    04-19-2022, 11:10 AM Go to last post

  4. Housing Free Company

    Crystal Mateus Ward 2 Plot 30 Free Company 9 entries all from our Free Company Winning bid number 0 some of our members took the funds...

    Started by Condygurl‎, 04-17-2022 01:14 PM
    • Replies: 2
    • Views: 1,022
    Darneltia
    04-19-2022, 11:06 AM Go to last post

  5. Ambient track audio distortion since Endwalker

    Hey all, I've been having audio distortion happening since Endwalker, but much worst with patch 6.1. All coming from the ambient track, if I turn it...

    Started by SilverSurfer‎, 04-18-2022 03:37 AM
    ambient, audio, distortion, popping
    • Replies: 1
    • Views: 914
    Darneltia
    04-19-2022, 11:05 AM Go to last post

  6. House Lottery - Missing Refund

    I was bid number 5 in a private estate, went back there today, not giving option for refund. I have screenshots of my bid as well. Am I being...

    Started by Colteon‎, 04-18-2022 07:51 AM
    • Replies: 2
    • Views: 683
    Darneltia
    04-19-2022, 10:54 AM Go to last post

  7. FFXIV Errors, persistently crashing

    I need some insight into these errors. I've updated all the drivers and game content. Ripped the game out and reinstalled multiple times and now the...

    Started by CalumBryant‎, 04-18-2022 11:54 AM
    crash, help me, technical issues, technical support
    • Replies: 1
    • Views: 1,058
    Darneltia
    04-19-2022, 10:53 AM Go to last post

  8. Housing Lottery Issue

    On Sophia, the lottery popped with "Winning Number 0" and across the whole instance, people were also reporting the same, as well as among other...

    Started by Mizudere‎, 04-17-2022 12:10 AM
    5 Pages •
    1 2 3 ... 5
    • Replies: 44
    • Views: 8,757
    Darneltia
    04-19-2022, 10:48 AM Go to last post

  9. UI Hud Issue

    My computer had a melt down and I lost all my hud settings. I've tried to recover them with the .fea file (was corrupted), previous saves, creating...

    Started by FalafelJ‎, 04-17-2022 05:01 PM
    • Replies: 2
    • Views: 1,562
    Darneltia
    04-19-2022, 10:38 AM Go to last post

  10. Crashing over and over again.

    With Direct X11 enabled I get a error. Without Direct X11 enabled I get a error, both crash the game. (With Direct X11) without Direct X11...

    Started by Ali_Lu‎, 04-13-2022 09:57 AM
    2 Pages •
    1 2
    crashes
    • Replies: 19
    • Views: 3,222
    Weezuz
    04-18-2022, 08:53 PM Go to last post

  11. No sound upon launching game

    Hello, this has been a persisting problem for me and I was wondering if there were any fixes. For some reason, FFXIV does not launch with sound,...

    Started by Tiniest_Breakfast‎, 04-12-2022 06:55 PM
    bug, no sound, sound, technical issue
    • Replies: 4
    • Views: 3,311
    Tiniest_Breakfast
    04-17-2022, 01:38 AM Go to last post

  12. can't launch game (mac user)

    Python 2.7 is no longer available in macOS 12.3.1 (Monterey), Final Fantasy IVX doesn't start. Do you already have an updated DMG installation...

    Started by Suechtic‎, 04-15-2022 11:31 PM
    • Replies: 5
    • Views: 990
    Suechtic
    04-16-2022, 08:43 PM Go to last post

  13. Packet Loss been happening for a month - NYC

    I've been having some issues with lag in the game for a while. Not bad enough that I will get disconnected, but will get the DC symbol for a few...

    Started by GameTravesty‎, 04-16-2022 06:59 PM
    lag, new york, packet loss
    • Replies: 0
    • Views: 1,113
    GameTravesty
    04-16-2022, 06:59 PM Go to last post

  14. Lags, disconnects and packetloss

    Hi, currently having a lot of issues with high latency, lags and disconnects. It's currently pretty much unplayable for me :( My ISP is Telekom...

    Started by Melascula‎, 04-13-2022 06:06 AM
    • Replies: 4
    • Views: 1,574
    Samuraieira
    04-16-2022, 05:37 PM Go to last post

  15. Title Screen Movies not playing

    Hi Hi, I ran into a weird issue in regards of the title screen movies. This happens in all from Heavensward up to Endwalker. The "A Realm Reborn"...

    Started by TaurusGilgamesh‎, 04-15-2022 10:28 AM
    • Replies: 4
    • Views: 1,065
    TaurusGilgamesh
    04-16-2022, 05:11 PM Go to last post

  16. PvP Lag, PvP Match making

    Needs to be addressed and fixed!:mad:

    Started by Lynell_Payneful‎, 04-16-2022 10:07 AM
    • Replies: 0
    • Views: 750
    Lynell_Payneful
    04-16-2022, 10:07 AM Go to last post

  17. Packet loss of 50% and 1400ms Please Help

    I'm in America playing on the Light DC. My tracert give a 1400ms last hop (195.82.50.230) to any server on Light or Chaos. Pinging this IP returns a...

    Started by Zetlin‎, 03-27-2022 11:43 PM
    2 Pages •
    1 2
    • Replies: 11
    • Views: 3,388
    kyubey777
    04-16-2022, 08:06 AM Go to last post

  18. Any way to recover my settings

    So many years ago I uninstalled the game and took a break. When I came back I had to redo all my hotbars and stuff but it wasn't a big deal, I...

    Started by Falar‎, 04-12-2022 12:53 PM
    • Replies: 4
    • Views: 5,807
    Falar
    04-15-2022, 10:50 PM Go to last post

  19. FFXIV Quit Unexpectedly Mac M1

    I've just downloaded the client for my new iMac (2021 M1) and when I try to open the launcher there is a "quit unexpectedly" error. The error report...

    Started by NongoZongo‎, 04-06-2022 03:58 PM
    • Replies: 5
    • Views: 5,061
    Asche_A
    04-15-2022, 05:51 AM Go to last post

  20. Extreme lag/packet loss/disconnects mostly during popular gaming hours (8-10pm CEST)

    For a while now (pretty sure for over 2 months already) the game becomes unplayable for me during evening hours. Oftentimes from 8-10pm CEST, very...

    Started by Dureal‎, 04-07-2022 05:38 AM
    delay, lag, loss, packet, ping
    • Replies: 4
    • Views: 2,184
    Blaze24x
    04-15-2022, 05:35 AM Go to last post
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