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Threads 1321 to 1340 of 2618

Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 23,759
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,152
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,202
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 63,864
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,429
    12-05-2017, 04:33 AM Go to last post
  1. Game hard crashes entire PC

    Good day. I have been playing the game for about two weeks now, and usually, at the start of my day, whenever I log in the game would crash my entire...

    Started by BluePoo‎, 05-25-2022 06:09 AM
    pc, tech support
    • Replies: 1
    • Views: 1,602
    05-28-2022, 03:10 AM Go to last post
  2. Black screen after game startup

    Just updated and I can log into the client but after i press play and it launches but it just stays as a black screen. my mouse does change to in...

    Started by TheWise‎, 05-26-2022 05:34 AM
    • Replies: 1
    • Views: 635
    05-28-2022, 02:10 AM Go to last post
  3. Since last week, having packet loss to NA datacenters

    tracert to google looks okay, but as soon as i do it to XIV servers, it starts the packet loss.

    Started by Mika_Zahard‎, 05-20-2022 12:50 PM
    • Replies: 5
    • Views: 1,233
    05-27-2022, 09:11 AM Go to last post
  4. In-Game audio stops working after inactive game window

    Date & Time: 25th May 2022, roughly 11PM Frequency: Once so far, but someone I know had it as well World name: Character name: N/A Retainer...

    Started by lunartears‎, 05-26-2022 01:35 PM
    • Replies: 0
    • Views: 594
    05-26-2022, 01:35 PM Go to last post
  5. Constant Ingame Lag

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 5/25/2022 645pm-740pm...

    Started by Rykeer‎, 05-26-2022 09:09 AM
    • Replies: 0
    • Views: 1,443
    05-26-2022, 09:09 AM Go to last post
  6. Technical support section is experiencing malfunction, it is invisible to some users

    Here is the evidence. This a post made 6 months ago, with 25K views going up...

    Started by NevaehQuest‎, 05-26-2022 08:54 AM
    • Replies: 0
    • Views: 528
    05-26-2022, 08:54 AM Go to last post
  7. Can't log in

    On the launcher, the login portion is stuck with a white rectangle. I'm running on PC, let me know if you have any other questions

    Started by GimmeKat‎, 05-24-2022 01:22 PM
    • Replies: 1
    • Views: 806
    05-26-2022, 04:53 AM Go to last post
  8. FPS Drops since 6.1 has made the game unplayable for me.

    Hi, I'm new here and have just no idea what to try anymore. My FPS are capped at 72 and since 6.1, whenever I'm not in an instanced area like an inn,...

    Started by BahamutAxiom‎, 05-12-2022 01:58 PM
    • Replies: 5
    • Views: 1,676
    05-26-2022, 04:28 AM Go to last post
  9. Serious lag in game

    The game was too laggy to play since 12 May. Home World: Ixion(Server ip address: 125.150.157.60) The following log is the traceroute and ping...

    Started by peacecome‎, 05-17-2022 10:34 PM
    • Replies: 3
    • Views: 1,087
    05-26-2022, 03:59 AM Go to last post
  10. Major ping increase since about a month ago

    Ping went from an average of 55-60 to 150-155 around a month ago. This was discussed at length in this thread:...

    Started by Celte‎, 05-02-2022 11:30 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 2,109
    05-25-2022, 09:55 PM Go to last post
  11. Apple Silicon/M1 gameplay support

    So the requirements for FFXIV for Mac OS is that any Mac player that has apple silicon or an m1 Mac, there will be no support for the game. My...

    Started by eon31‎, 05-19-2022 02:42 AM
    2 Pages
    1 2
    2 Deleted Post(s)
    • Replies: 13
    • Views: 2,986
    05-25-2022, 12:38 PM Go to last post
  12. Missing Equipment

    One more time...I logged off game Sature 05/21/2022 9pm with my 90 paladin...(I only have 2 90 characters. she is my first 90 and primary character)....

    Started by justice40‎, 05-24-2022 10:13 PM
    • Replies: 5
    • Views: 1,137
    05-25-2022, 09:06 AM Go to last post
  13. Ability CD displays false?

    Whenever I use ability with a CD if I use it the moment it shows available the icon reverts back to greyed out and timer then shows 1-3 seconds left...

    Started by InariusWyrmborn‎, 05-06-2022 03:25 AM
    • Replies: 3
    • Views: 616
    05-24-2022, 11:42 PM Go to last post
  14. In PVP pet size doesn’t work [PS5]

    In PVP even after setting the pet size to small, every summoner’s Bahamut is enormous. Considering there’s at least 20 SMNs in each frontline match...

    Started by switchhitter‎, 05-24-2022 03:39 PM
    • Replies: 0
    • Views: 737
    05-24-2022, 03:39 PM Go to last post
  15. PC and PS5 Issues

    I'm having issues on both the PC and PS5 versions, how ever they are different issues. - (PC) i haven't been able to download an update in a month...

    Started by Nepu_Marathon‎, 05-23-2022 07:34 AM
    • Replies: 2
    • Views: 781
    05-24-2022, 11:40 AM Go to last post
  16. PS5 Version big issues !

    Hi community (and devs, i hope u reading it to !!) Im here to communicate and give free my frustration with the ps5 version. So first things first....

    Started by Katsu-kai‎, 05-22-2022 09:26 PM
    • Replies: 1
    • Views: 1,142
    05-24-2022, 10:26 AM Go to last post
  17. Client is crashing PS5

    Does anyone get this issue when they quit out of their game on PS5 that instead of going back to client the screen goes black and hangs. Then when I...

    Started by HippeusOmega‎, 05-23-2022 02:14 PM
    • Replies: 1
    • Views: 1,077
    05-24-2022, 10:23 AM Go to last post
  18. Sound problems returned

    At Endwalker lauch I was having sound issues in game, suddenly background noise like crowds and voices would sound in several places in places that...

    Started by jkris‎, 05-20-2022 01:52 PM
    bugs, sound, sound issues
    • Replies: 3
    • Views: 1,179
    05-22-2022, 06:43 AM Go to last post
  19. Audio disconnecting and reconnecting constantly

    So I've been having this problem for a few weeks now and am really out of ideas on what to do to fix it and was wondering if anyone else has...

    Started by LunarSyrin‎, 07-23-2021 12:12 AM
    audio disconnecting, audio issues, audio problems, audio switching, disconnecting 1 Deleted Post(s)
    • Replies: 5
    • Views: 3,330
    05-21-2022, 07:33 AM Go to last post
  20. unread mail notification, no unread mail?

    I keep getting the mail notification sound despite not having any unread mail. It comes about every thirty minutes. I have cleared out by inbox,...

    Started by hthrperkins‎, 04-26-2022 07:19 AM
    • Replies: 8
    • Views: 2,059
    05-20-2022, 10:57 AM Go to last post

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