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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 24,806
    Aenwyrm
    06-15-2025, 09:26 AM Go to last post

  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,311
    Zhexos
    07-01-2024, 11:12 AM Go to last post

  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,432
    Zhexos
    11-17-2023, 05:26 AM Go to last post

  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages •
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,529
    Tonjiar
    01-18-2023, 02:44 AM Go to last post

  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,595
    Luxpheras
    12-05-2017, 04:33 AM Go to last post

  1. crashes everytime I want to open system config

    My new laptop keep on crashing everytime I want to open system configuration window for context: I switched laptop from the one with 1366x768 to...

    Started by Zeldert-Castiel‎, 02-07-2022 01:12 AM
    • Replies: 7
    • Views: 2,494
    Zeldert-Castiel
    06-30-2022, 02:35 PM Go to last post

  2. Game crashes after picking a specific character and loading the world

    I did a pretty routine teleport to Limsa Lominsa with my "Sarangerel Kha" character on the Zalera server, only for the game to crash. Afterwards,...

    Started by Delusion_Zeta‎, 06-28-2022 10:36 AM
    crashing, support ticket
    • Replies: 1
    • Views: 883
    Dynratygus
    06-30-2022, 09:17 AM Go to last post

  3. FF14 randomly turns the screen black and needs a hard reboot

    Update: 01/07 It's been 10 days since I underclocked my GPU. I have not had the black screen ever since. Ultimately, I only have to do this with...

    Started by Disaresta51‎, 12-25-2021 06:54 AM
    2 Pages •
    1 2
    black screen, gpu, graphics
    • Replies: 14
    • Views: 8,163
    Larirawiel
    06-30-2022, 04:22 AM Go to last post

  4. Kept getting error 2002

    Tried logging into JP data center elemental and I kept getting error 2002 is there an event or something? I tried to log in on a different data...

    Started by ORIGIN2-2_‎, 06-29-2022 05:15 PM
    • Replies: 1
    • Views: 958
    ORIGIN2-2_
    06-29-2022, 08:03 PM Go to last post

  5. World Transfer Down

    No maintenance is listed for 24 hours, and the site has been down through the day. "The Home World Transfer service is currently unavailable, or...

    Started by Ashemmi‎, 06-29-2022 01:05 PM
    • Replies: 1
    • Views: 1,201
    RinKaenbyou
    06-29-2022, 01:28 PM Go to last post

  6. TROUBLE LOGGING INTO GAME BUT FORUMS

    I'm having trouble logging into the game but not the forums. When I go to log in it says invalid ID or Password. I can log into the forums though....

    Started by aboveinfluence2‎, 06-29-2022 05:17 AM
    • Replies: 0
    • Views: 629
    aboveinfluence2
    06-29-2022, 05:17 AM Go to last post

  7. FFXIV Installer Variations Differences

    I somehow came across 2 FFXIV installer software with different versions. How should I handle these? Should I use the newer version or older version...

    Started by Traders‎, 06-25-2022 04:28 PM
    curiosity, ffxiv, game, installer, version
    • Replies: 4
    • Views: 1,695
    Traders
    06-28-2022, 11:59 AM Go to last post

  8. Game crashing with no error code

    My friend's game has been crashing whenever he tries to load into the pre-sigmascape area. He can't unlock the sigmascape raids and he's really...

    Started by AegiaSnaisa22‎, 06-28-2022 03:34 AM
    crashing, support ticket
    • Replies: 0
    • Views: 867
    AegiaSnaisa22
    06-28-2022, 03:34 AM Go to last post

  9. Keep Getting DC by error 90006

    Today i started get Dc receiving the following error 90006. Some friends of mine are getting same erros/dced. Whats is going on?? Happens...

    Started by ToraPleura‎, 06-23-2022 02:41 AM
    • Replies: 1
    • Views: 943
    Dynratygus
    06-28-2022, 03:06 AM Go to last post

  10. extreme lag/error 90006 on only one character (Omega, Chaos DC)

    in the two weeks i've been pretty much unable to play on my second character because of error 90006/incredible lag. both my characters are on Omega,...

    Started by msct0‎, 06-24-2022 06:00 PM
    chaos dc, data loss, error 90006, lag, omega
    • Replies: 1
    • Views: 1,558
    msct0
    06-27-2022, 06:02 AM Go to last post

  11. PS5 performance issues

    So it's been quite a while that PS5 version has been out. The game runs on way worse framerate than why i experienced playing the game on PS4 BC and...

    Started by GeneralXin‎, 08-14-2021 03:25 AM
    2 Pages •
    1 2
    development, issues, performance, ps5
    • Replies: 14
    • Views: 11,054
    Hawuhawuu
    06-27-2022, 02:30 AM Go to last post

  12. Random crash to desktop no errors

    I have been having an issue with this game just crashing to desktop with no errors for almost 5 months now. I tried EVERY solution I could find...

    Started by Draven427‎, 06-05-2022 05:49 AM
    ctd
    • Replies: 8
    • Views: 2,788
    Weezuz
    06-26-2022, 04:10 PM Go to last post

  13. DX11 Errors are ridiculous

    I have had DX errors since I have started. I liked the game well enough that I bought it, errors aside. However, it's just getting ridiculous. To...

    Started by EmberBits‎, 06-18-2022 03:04 PM
    • Replies: 6
    • Views: 1,951
    boldpaste2
    06-26-2022, 11:16 AM Go to last post

  14. XIV won't accept any inputs

    This happens to me maybe twice a day and it's starting to get annoying. Any help would be appreciated! https://youtu.be/GLOaT0u-aWo Add on:...

    Started by ShamiraVivas‎, 06-20-2022 04:10 AM
    • Replies: 5
    • Views: 1,114
    boldpaste2
    06-26-2022, 11:10 AM Go to last post

  15. Unusually High Ping on Steam?

    Unlike yesterday, I am actually able to log in to FFXIV today (I'm a Steam user) but getting an unusually high ping avg. between 100-180ms, when I...

    Started by Ava_Rain‎, 06-25-2022 06:55 AM
    2 Pages •
    1 2
    • Replies: 15
    • Views: 5,142
    Zerea
    06-25-2022, 09:48 PM Go to last post

  16. Unable to Log in Suddenly (The Lobby Server has encountered a critical error)

    Just an hour ago I was booted out of the game, I tried to log back in only to be met with the afformentioned message. I've made numerous attempts...

    Started by YukikoKurosawa‎, 06-22-2022 04:19 AM
    5 Pages •
    1 2 3 ... 5
    1 Deleted Post(s)
    • Replies: 45
    • Views: 9,257
    BubbaKeg
    06-25-2022, 03:18 AM Go to last post

  17. Shadowbringers Collector Edition Grani Model Undersized

    Greetings ; I'm writing this thread here because somehow cannot post in Customer Support and in Gameplay section there's no Mounts subsection at all...

    Started by Courthenay‎, 06-21-2022 08:06 AM
    • Replies: 3
    • Views: 1,135
    Ilisidi
    06-24-2022, 07:59 PM Go to last post

  18. READ ME: FIX FOR LOG IN

    DON'T UNINSTALL YOUR GAME FALLOW THESE SIMPLE STEPS TO GET PASSED THIS ERROR Step 1: When your on the log in and you get the error, click the cog...

    Started by Loquoro‎, 06-24-2022 04:33 AM
    log in fix
    • Replies: 3
    • Views: 1,173
    IckeDerTyp
    06-24-2022, 08:15 AM Go to last post

  19. Steam users can't log in due to Steam Summer Sale

    Maybe let us log in without Steam dependency like we did for years?

    Started by TessS‎, 06-24-2022 04:41 AM
    • Replies: 2
    • Views: 979
    Mesarthim
    06-24-2022, 05:55 AM Go to last post

  20. Getting an Error at launcher bootup

    So I play through Steam, and as I'm trying to launch the game I don't even get to the standard launcher. I instead get the section of the launcher...

    Started by Arnsgrim‎, 06-24-2022 02:31 AM
    7 Pages •
    1 2 3 ... 7
    launcher error, technical issue 2 Deleted Post(s)
    • Replies: 66
    • Views: 13,401
    cutiepink
    06-24-2022, 05:43 AM Go to last post
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