Forum Top: Technical Support

On a Macbook Pro. Just updated Mac OS. Able to log on and play for three to five minutes, then the game completely freezes and end up forcing it...

Sometimes when I switch jobs, talk to vendors or just get loot, the icons in my game don't load: This also extends to my player model, when if I...

Whenever I launch FF14 my monitor turns off, going black for about 5secs before showing HDMI in the top left and showing the game. It also happens...

Since the moogle event started a few days ago I'm finding the pretty much every dungeon I'm in experiences stuttering a couple times a minute. All...

Just like the title, still seeing the 'fatal directx error.' Cannot play game. I have tried everything from graphics drivers, reinstalling directx,...

I am unable to DC travel right now from Chaos to Light, and my friends also can't from Light to Chaos. Maybe servers are overloaded again, but if...

Hello, first time posting here, created my account here just to post this. I usually get 190 ping when connecting to the US servers as I live far...

I guess the issue I am having is that a while ago after I got my PS5 controller, I could feel my character's footsteps and his weapons drawing and...

not sure where to put this but i do need help all may jobs are past level 50 yet i never got the trophies for them and im not sure what to do is this...

Edit - Disregard the below it seems to have resolved itself. I was attempting to go online and play this morning and I was unable to join the...

Hi Guys, I see there are some people reporting this so putting this in here to show there are more people reporting similar issues. Yesterday during...

Hello, For a long time, I had excellent connection to FF14. Recently, my connection, per this game, states my connection is poor. I ran pings to...

My friend started playing recently and wanted to set up his hotkeys the same as mine. He was able to set it up completely the same except the 4th...

I have tried to renew my subscription twice now. Both times I was charged 1$ and both times my account's status has stayed at "Inactive" 1) I...

hi fellow technical support, it is I (again haha) so I kind-of figured out about the crashing game when opening system config and the resolution...

https://youtu.be/98Ov_IU1fE4?t=72 Can see it more clearly in the brume but it happens everywhere. Reboot usually fixes the black flashing but it...

When logging in after entering my PW and token code i get "invalid ID' message on the screen. i re-enter it, correctly, like the first time, and...

My ping is a constant 240ms and ever since the maintenance ended this morning my ping won't go below 380ms and now I'm experiencing random...

So, I use an Xbox Controller to play XIV and recently, there was an update issued to the controller itself. After the update, I tried playing XIV and...

Character: Kessa Yarhu Server: Shiva Datacenter: Light I have random game crashes lately. Most of the time in alliance raid (at least once per...