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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,802
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,311
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,431
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,520
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,595
    12-05-2017, 04:33 AM Go to last post
  1. Steam Login Issues. Cannot Login to Account.

    As previously stated, by many other users. I cannot log into the Steam version of the game currently. It hardly seems fair when the issue of logging...

    Started by JoshSP‎, 08-15-2022 12:32 AM
    • Replies: 0
    • Views: 1,113
    08-15-2022, 12:32 AM Go to last post
  2. Cant log in to the game - steam version

    Yet again I cannot log in to the steam version of the game. It's a continuous issue this week which costs me a lost sub time that you don't seem to...

    Started by virianna‎, 08-15-2022 12:21 AM
    • Replies: 0
    • Views: 827
    08-15-2022, 12:21 AM Go to last post
  3. Can't finish Eureka Pagos

    While I've already submitted a bug report in-game (I think that's all I can do about it while playing the game), here's what's going on: I'm...

    Started by Kazrah‎, 11-22-2021 02:13 AM
    eureka pagos, issues. support, krile
    • Replies: 3
    • Views: 2,216
    08-14-2022, 06:59 AM Go to last post
  4. Disk Spiking to 100%

    So, I've been having this issue for a couple weeks now and I've been trying to fix it ever since. My Disk usage is wanting to spike to 100% only when...

    Started by MontanaSkye‎, 07-11-2021 03:39 AM
    • Replies: 2
    • Views: 2,128
    08-14-2022, 12:47 AM Go to last post
  5. Aether Current as rewards not registering in StB. Can't fly.

    I have finished Stormblood MSQ and received all aether current rewards (and found ones) for Azim Steppe, The Fringes, Peaks, and Lochs. Yet the...

    Started by Darysius‎, 08-13-2022 12:19 PM
    aether current, bug, rewards, stormblood
    • Replies: 0
    • Views: 1,406
    08-13-2022, 12:19 PM Go to last post
  6. massive lag on startup screen

    about a week ago, my game and computer crashed in the middle of a cutscene. i was worried about other issues stemming from that and only recently...

    Started by Nieniin‎, 08-11-2022 12:08 PM
    • Replies: 3
    • Views: 1,788
    08-13-2022, 07:39 AM Go to last post
  7. Unable to complete version update [30426][19900][740]

    Hi, ever since the update today the game has been made completely unplayable for me. I've already reinstalled the game several times, whitelisted it...

    Started by Syraxis‎, 08-11-2022 05:51 AM
    • Replies: 1
    • Views: 908
    08-13-2022, 07:37 AM Go to last post
  8. Game freezing or getting stuck in ps5 version

    So this started happening around the launch of 6.1 and as much as I have looked I haven't found anyone with this same exact issue yet. This issue...

    Started by Bioadam7‎, 07-30-2022 12:21 AM
    ffxiv, ps5
    • Replies: 1
    • Views: 1,613
    08-13-2022, 07:36 AM Go to last post
  9. Computer freezes, then crashes after exiting FF14

    Like the title, my computer will freeze for 1-2 seconds and then crash/restart. Once it's back on the desktop, everything is back to normal. The game...

    Started by rehdas00‎, 08-09-2022 02:13 PM
    • Replies: 1
    • Views: 1,192
    08-13-2022, 06:22 AM Go to last post
  10. Game randomly crashing with dx11 error

    Did a completely fresh install after having a few dx11 crashes that started randomly. I had similar dx11 crashes when I first got my new pc and only...

    Started by Suha‎, 07-31-2022 06:31 PM
    • Replies: 9
    • Views: 3,807
    08-13-2022, 05:04 AM Go to last post
  11. The game freezes. "unexpected error", seems to be DirectX 11 related

    I'll just be walking around and suddenly the game freezes with the following error message. System info -=-=-=-=-=-=- FFXIV Information...

    Started by ParcemelBridges‎, 08-02-2022 05:39 AM
    • Replies: 3
    • Views: 1,304
    08-13-2022, 05:03 AM Go to last post
  12. Repeatedly dealing with Fatal DirectX Error 11000002

    Hey all! I've tried everything I can think of but I'm still plagued by this error. Sometimes I can play for 2 hours; other times the error will...

    Started by Satanspawn‎, 08-03-2022 09:54 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 16,831
    08-13-2022, 05:02 AM Go to last post
  13. Mog station Error Code: i2501

    Hello I have been trying to purchase a couple things for a friend for a day now and keep getting error: You cannot use this function. Please...

    Started by Xaruko_Nexume‎, 08-12-2022 09:18 PM
    • Replies: 2
    • Views: 2,589
    08-13-2022, 01:38 AM Go to last post
  14. Launcher crashing

    For some time now I've had this strange bug where, at seemingly random, when I try to launch FFXIV, the launcher crashes with no error code. I've...

    Started by BurningBagel‎, 08-11-2022 09:57 AM
    launcher crash, windows 10
    • Replies: 2
    • Views: 1,833
    08-11-2022, 11:36 AM Go to last post
  15. High packet loss and slow load times

    Hello, I started experiencing connection issues while playing last evening (2022-08-09). I was in DSR and when a phase transition would occur my...

    Started by rz1‎, 08-11-2022 04:37 AM
    • Replies: 2
    • Views: 1,382
    08-11-2022, 11:25 AM Go to last post
  16. Super high latency and packet loss

    To start with I've been slowly seeing more and more people posting about lag that resembles packet loss over the course of the last couple weeks...

    Started by Xaysen‎, 08-06-2022 08:36 AM
    • Replies: 8
    • Views: 2,335
    08-11-2022, 09:02 AM Go to last post
  17. Steam version - An error has occurred. Please try again later.

    Hi, When trying to login I get the "An error has occurred. Please try again later.". From what I have seen online, it seems that the steam versions...

    Started by KiraMarabi‎, 08-11-2022 02:10 AM
    • Replies: 5
    • Views: 2,769
    08-11-2022, 02:40 AM Go to last post
  18. Repeated 90002 error since DDOS attacks

    Hello, I am a player on the Crystal NA Data Center. After the DDOS attacks last week, I have began having extensive 90002 errors, rendering the...

    Started by Padd‎, 08-11-2022 12:25 AM
    • Replies: 1
    • Views: 1,385
    08-11-2022, 02:09 AM Go to last post
  19. Crash after connection - Trial account

    Hello, Posting this for a friend who has difficulty I have a problem with my FF14 game It used to work, but once I reached the point of a...

    Started by Totokh‎, 08-10-2022 09:45 AM
    • Replies: 3
    • Views: 1,528
    08-10-2022, 09:39 PM Go to last post
  20. Instance lag

    Every since the last emergency maintenance I have been getting this weird jitter on screen only in instance areas. In the open world game is smooth...

    Started by Cptknottz‎, 08-07-2022 06:59 AM
    • Replies: 2
    • Views: 1,748
    08-09-2022, 05:34 AM Go to last post

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