Forum Top: Technical Support

Hello, my FFXIV client has crashed even after I've spent a significant amount of time troubleshooting the issue. The error messages are all similar...

On both PS4 and PS5, I am getting a black screen when I arrive at the launcher, whether I just opened the game or exited the game after playing. It...

Everytime I open the retainer button I freeze and then am booted. I freeze doing other things as well and sometimes get booted immediately. OMG...

Like a lot of Steam users, I've been having crashing issues since the rollout of 6.2, no errors given - started off as me crashing when trying to...

Been happening for about the last 90 minutes.

Hello, since the launch of 6.2 I'm unable to redeem any leve quests in Kugane. I re-logged already but the problem is still present. Any ideas...

Hi. I dled the patch and played all of yesterday. Today I cannot get on because when I press play on the launcher it instantly spits out the same...

Bonjour/Bonsoir, J'essaie de télécharger la nouvelle mise à jour 6.2, mais à chaque fois que la barre de téléchargement apparaît sur le launcher,...

So since earlier today I've been unable to play for more than ten minutes due to a random DX11 error that crashes the game for no discernible reason....

Whenever I try to login to the FFXIV Launcer and download the patch, it always errors out a few seconds in with the message: Unable to Download Patch...

Yesterday, I was initially able to enter the Island Sanctuary normally. Then I built the workshop. Right after the cut scene, the game crashed to...

First time posting so hopefully the pic shows up. (EDIT: It didn't) Not sure if anyone else has encountered this problem. Booted up the game just...

Firstly, I'm using Linux to game on FF14. I've tried looking into the launcher's files, and can't find the FF14 Boot file config, and so I can't...

I've seen this reported on the forums as well as other places for several years. I'm not sure how something like this hasn't been solved and fixed...

-2146697211 HTTPS System Error I've never run into a error like this before, haven't changed anything recently; i looked up the error code and it...

Admitting to be a little tea b*** here but anyone else having issues turning in crafting leve's in Old Sharlayan? I'm seeing a lot of ppl under 90...

I keep getting a DX_11 error upon entering the new dungeon, when I try to log in I keep getting a crash, same set of errors, cannot log back in until...

Character: Deceptus Keelon World: Behemoth Time/Date 1920 CST / 23Aug2022 In the Troia instance doing the quest right before the New Trial and...

The game keeps crashing when launching the game through steam. cannot even get to the login screen and the screen turns black and crashes. Help!