Forum Top: Technical Support

Hello, The last couple of weeks, my connection has been POOR. My PC is pulling 600+ mbs. I am on Primal (Lamia). I did not see any forum about...

I was server hopping last night and also checking the prices on the companion app to make things a bit quicker and came across what I was looking...

Not sure if this is the place to drop this information. But over the weekend, started getting throttled from ISP: AT&T. Not very noticeable in...

Hi, i got disconnected in Heroes Gauntlet after the first boss and ever since i get 90002 errors on pc and i tried to log on ps5 and i get 10105...

I'm trying to download the game on steam but every time the launcher start I get a Https error -2146697211. So far I tried to restart my pc,...

I keep getting this error when opening the launcher, I tried everything even re-installing the game but that didn't change anything

Hi. It appears that the Dynamis and Primal lobbies are unresponsive. The Aether and Crystal lobbies let me in properly, however. Furthermore, the...

Every time I attempt to log on my main character I get an error code 90002 I had logged out in the Wolves Den, but tried to log on by switching...

So my Wife and I both have Service accounts under the one Square Enix account, the money for accounts comes out of our share bank account, but I was...

Around 10 eastern time this morning, tried to enter Pharos normal, disconnected, couldn't get back in. Waited a few hours, tried again. First try...

When i start game login screen doesn't load until i confirm this notification 5 or 6 times. I tried to reinstall certificate chain but error still...

I recently came back to the game. For some reason, regardless of which controller I use, my character will randomly just stop moving. It's usually...

Hello all Just a question, While doing savage raids or any casual raid, Ive noticed a lot of weird lagg. This is a lagg where i dont physicaly...

Recently game started crashing: screen goes black but music keeps playing for few seconds (but no sound effects), then "no signal" appears on monitor...

I am not sure if this is the right place for this. I asked a GM for help and thy directed me to the forum, so I joined. About a year ago I delved...

Cannot datacenter travel 1. logged in and got to character selection 2. right clicked character and selected "visit another data center" 3....

stop sending me the browser stop no means no

Well I had some issues since sunday 23.04.2023. First it was lag, later I couldn't even log in to the game. Now after reinstalling the game, double...

So I am at my wits end. I began experiencing 90002 discounts shortly after the american servers were replaced on April 4th. It hasn't been a real...