Forum Top: Technical Support

Hey, I get this error and a CTD when I enter the zone "The Stygian insenescence cells". My character is then stuck in that zone as the game crashes...

Mac Model/Year/Serial Number: M1 Mac Mini (2020) Graphics: Apple M1 Displays information: Samsung 43" (3840x2160) Storage limit:245.11 Storage...

I recently came back to playing FFXIV after 1-year-ish hiatus and have experienced bad lag (ping would be like 140 ms) and its get even worse at the...

Hi there! I travelled to a different datacenter to practice sparing/PvP with someone. I jumped from my homeworld, Siren (Aether), to Diabolos...

So I transferred servers from Omega (EU) to Tonberry (JP) for more than a year now and my lodestone page is still showing information for my...

Since patch 6.4, I have had issues where the game client sometimes locks up on startup i.e. before the SE logo pops up. Today it consistently would...

Hello. I have been experiencing black screen crashes after playing for a few minutes. I hear sounds still coming from the game and the system but the...

Hey there, I saw some people carrying players with a 7-man party for gils in PF. Is that okay with ToS?

So after the maintenance the connection had became very unstable, the last few nights there's multiple seconds of delay and I lost connection to the...

My internet connection is fine. I'm wondering if anyone else is experiencing the same issue playing this game today. Yesterday was fine.

I've been losing Audi since the patch, also my game does not seem to want to close and leaves a black screen on exit of the game. this is also a...

Game exits normally but freezes on a black screen. No error. No dialog box. Nothing. It just hangs there. I can force quit using Task Manager. ...

After the launch of 6.4 i was unable to play. At first I thought because of my internet connection ( I have at&t but all of the sudden my connection...

Just decided to test the game again after the hot fixes done today on June 6th and still the game is freezing on things such as tabbing out/clicking...

I've been trying to update FFXIV on my older laptop which I use to play 14 on a regular basis. However I am now getting an error message that goes...

Whenever I try to log in, I get this random Japanese error, I can't understand Japanese so i have no idea what to do.

My partner plays on PS5 and is having trouble playing FFXIV today (everything worked fine at 6.4 launch), the PS5 isn't going past the launcher,...