Forum Top: Technical Support

This has never happened before and unfortunately I'm unable to log into the game via the PS5 version. I purchased a game card 2 days and everything...

Everything was fine the first week of Patch 6.4. But ever since week two I’ve been having non stop FPS drops. Mostly in FL PvP (expected, I have all...

Hi, I've tried just about everything I can to fix this issue to no avail. I've tried: - Repair from the launcher - Full deletion + reinstall...

TLDR; Loading into the game on a character immediately results in the game crashing to desktop, sometimes accompanied by an error message reading "an...

I am playing FFXIV on PC, not via Steam. And a few weeks back while playing I had my internet cut out, came back quickly and logged in, then power...

Since the patch 6.4, I'm experienced multiple random crashes with the ff14 application. It's always the same error. I'm getting a white error popup...

Like the title says. I use Google Chrome as my main browser, but since a week or so I can't log in to my account at all. I can't login to the...

I am experiencing sound drop during gameplay. I lose sound after a minute of gameplay. Hangs when exiting game and must use task manager or system...

Hey, I get this error and a CTD when I enter the zone "The Stygian insenescence cells". My character is then stuck in that zone as the game crashes...

Mac Model/Year/Serial Number: M1 Mac Mini (2020) Graphics: Apple M1 Displays information: Samsung 43" (3840x2160) Storage limit:245.11 Storage...

I recently came back to playing FFXIV after 1-year-ish hiatus and have experienced bad lag (ping would be like 140 ms) and its get even worse at the...

Hi there! I travelled to a different datacenter to practice sparing/PvP with someone. I jumped from my homeworld, Siren (Aether), to Diabolos...

So I transferred servers from Omega (EU) to Tonberry (JP) for more than a year now and my lodestone page is still showing information for my...

Since patch 6.4, I have had issues where the game client sometimes locks up on startup i.e. before the SE logo pops up. Today it consistently would...

Hello. I have been experiencing black screen crashes after playing for a few minutes. I hear sounds still coming from the game and the system but the...

Hey there, I saw some people carrying players with a 7-man party for gils in PF. Is that okay with ToS?

So after the maintenance the connection had became very unstable, the last few nights there's multiple seconds of delay and I lost connection to the...

My internet connection is fine. I'm wondering if anyone else is experiencing the same issue playing this game today. Yesterday was fine.