Forum Top: Technical Support

I've never had this issue before untill the most recent patch I believe. For example, I might be streaming the game on discord, and the moment I...

I've played the game before with a Logitech G600 on PS4 and for a while I've begun playing on PC. In the last week I got a PS5 in anticipation for...

I got booted from the game around 10:30 am eastern time. Upon trying to log back in, i'm getting either: A system error has occurred: -2146697211...

This has never happened before and unfortunately I'm unable to log into the game via the PS5 version. I purchased a game card 2 days and everything...

Everything was fine the first week of Patch 6.4. But ever since week two I’ve been having non stop FPS drops. Mostly in FL PvP (expected, I have all...

Hi, I've tried just about everything I can to fix this issue to no avail. I've tried: - Repair from the launcher - Full deletion + reinstall...

TLDR; Loading into the game on a character immediately results in the game crashing to desktop, sometimes accompanied by an error message reading "an...

I am playing FFXIV on PC, not via Steam. And a few weeks back while playing I had my internet cut out, came back quickly and logged in, then power...

Since the patch 6.4, I'm experienced multiple random crashes with the ff14 application. It's always the same error. I'm getting a white error popup...

Like the title says. I use Google Chrome as my main browser, but since a week or so I can't log in to my account at all. I can't login to the...

I am experiencing sound drop during gameplay. I lose sound after a minute of gameplay. Hangs when exiting game and must use task manager or system...

Hey, I get this error and a CTD when I enter the zone "The Stygian insenescence cells". My character is then stuck in that zone as the game crashes...

Mac Model/Year/Serial Number: M1 Mac Mini (2020) Graphics: Apple M1 Displays information: Samsung 43" (3840x2160) Storage limit:245.11 Storage...

I recently came back to playing FFXIV after 1-year-ish hiatus and have experienced bad lag (ping would be like 140 ms) and its get even worse at the...

Hi there! I travelled to a different datacenter to practice sparing/PvP with someone. I jumped from my homeworld, Siren (Aether), to Diabolos...

So I transferred servers from Omega (EU) to Tonberry (JP) for more than a year now and my lodestone page is still showing information for my...

Since patch 6.4, I have had issues where the game client sometimes locks up on startup i.e. before the SE logo pops up. Today it consistently would...

Hello. I have been experiencing black screen crashes after playing for a few minutes. I hear sounds still coming from the game and the system but the...