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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 26,386
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,654
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,894
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 67,931
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,819
    12-05-2017, 04:33 AM Go to last post
  1. When controller disconnects, FFXIV does not re-activate and prioritize it on return

    On PC, most current version with all updates installed. I have a Xbox Elite 2 wireless controller connected by Bluetooth called "Bluetooth LE XINPUT"...

    Started by autopatch‎, 10-09-2023 10:13 PM
    controller, disconnect
    • Replies: 1
    • Views: 1,493
    05-20-2024, 12:14 AM Go to last post
  2. Crashing everytime i try to mount

    I've had this problem for a couple months now but it was only crashing with certain mounts. i decided recently to reinstall to try if it would help...

    Started by SyllTaco‎, 05-14-2024 03:59 PM
    • Replies: 1
    • Views: 552
    05-17-2024, 10:35 PM Go to last post
  3. Issues with game freezing and making a noise

    So my game will sometimes make a brrrr noise and freeze till I click on my other monitor. It happens in battle a lot. Someone told me it's a...

    Started by RestlessCrow‎, 05-13-2024 03:18 AM
    • Replies: 1
    • Views: 547
    05-17-2024, 10:07 PM Go to last post
  4. Unable to Update Patch Files [1106]

    So yesterday I came in with a different problem and try to uninstall and reinstall the game, only to encounter a problem when reinstalling lmao. Now...

    Started by KernelWizard‎, 05-10-2024 03:44 PM
    • Replies: 3
    • Views: 848
    05-17-2024, 09:44 PM Go to last post
  5. Game Crashed while in vanaspati and now cant log back in

    the game crashed yesterday due to server issues since this happened I have been unable to log into my character, on the character screen it is...

    Started by Aernos‎, 05-07-2024 09:12 PM
    #9002, #failedlogin, #stuckindungeon
    • Replies: 6
    • Views: 1,200
    05-17-2024, 09:25 PM Go to last post
  6. Disconnected from game every 1-2 minutes

    Since connecting to FFXIV this morning, 05/06/2024 at 0800 Central time (1300 UTC), I am being disconnected from the game after being in-game for...

    Started by IronThistle‎, 05-06-2024 11:57 PM
    4 Pages
    1 2 3 ... 4
    90001 error, disconnect, lobby server
    • Replies: 37
    • Views: 8,255
    05-17-2024, 04:10 AM Go to last post
  7. Flickering shadows/lights

    Hi, I'm pretty new and I started playing around August/September and I was having no issues with the game until I went away from my PC for a week...

    Started by Lauranax‎, 05-12-2024 02:43 AM
    bug, flickering, shadows
    • Replies: 3
    • Views: 2,560
    05-16-2024, 01:12 AM Go to last post
  8. DDOS Attack?

    Is it starting again? Anyone else getting DCed every 2-5 minutes? Having issues on Crystal (Mateus)

    Started by Lostar‎, 05-13-2024 01:14 AM
    • Replies: 2
    • Views: 918
    05-13-2024, 01:41 AM Go to last post
  9. Installing FFXIV on external SSD

    So I've noticed that right after I switch to using an external SSD for my drive D (there were problems and I have to replace the in laptop drive d...

    Started by KernelWizard‎, 05-10-2024 07:56 PM
    • Replies: 3
    • Views: 4,824
    05-11-2024, 07:04 PM Go to last post
  10. Dispaly settings getting messed up while tabbed out.

    So, I play full screen and when I tab out to look at Discord or look something up online, it typically minimizes to about the size of my discord...

    Started by SquidzureDragoon‎, 05-09-2024 12:58 PM
    bug, display, window settings
    • Replies: 4
    • Views: 1,583
    05-10-2024, 03:34 PM Go to last post
  11. Unable to Login NA Data Center on Any of My Characters.

    Hello, I have been encountering an error every time I try to login to North America data center (where my main is). Every time I select "Start...

    Started by Bakamafuyuu‎, 05-09-2024 03:17 AM
    3084, bug, data center connection, error, technical support
    • Replies: 2
    • Views: 833
    05-10-2024, 08:32 AM Go to last post
  12. Black screen after a few minutes

    I'm travelling currently so I've got a laptop to be able to do work and play games like FF14 whilst I'm away but for some reason FF14 has this issue...

    Started by BloomWasTaken‎, 05-01-2024 10:10 PM
    • Replies: 6
    • Views: 1,110
    05-10-2024, 05:28 AM Go to last post
  13. Unable to log in on main character. Able to log in on other alts. (Error 90002)

    I tried logging on with my main and kept getting the "Connection with the server was lost. 90002" error. I am able to see my character on the...

    Started by mfaury‎, 05-05-2024 12:10 PM
    90002, connection lost, login issue
    • Replies: 1
    • Views: 870
    05-10-2024, 12:49 AM Go to last post
  14. long period of lagging/DCing since 20th of April

    My game has been unplayable for almost my full sub month, i sub around 17th of april in hope to do the ff16 Collab and it went well but the day after...

    Started by Ecto478‎, 05-03-2024 03:47 PM
    disconnect, lagging, sea
    • Replies: 4
    • Views: 1,044
    05-10-2024, 12:47 AM Go to last post
  15. Issues with reCAPTCHA?

    I'm trying to buy an item from the Online Store and the CAPTCHA on the login screen won't load. It's been over 30 minutes, and I'd refreshed the page...

    Started by Manantu‎, 05-02-2024 07:39 AM
    • Replies: 5
    • Views: 2,148
    05-09-2024, 11:50 PM Go to last post
  16. Launcher "A system error has occurred: -2146697211. HTTPS System Error"

    I am unable to make it into the launcher, the error in the Title pops up and then closes the launcher. Ive tried: - Reinstalling the, launcher...

    Started by GreasyEd‎, 05-02-2024 11:31 AM
    https system error, launcher error, tech support
    • Replies: 1
    • Views: 1,047
    05-09-2024, 11:31 PM Go to last post
  17. Game Crashes to Desktop

    Hello this is my first time posting here. Today my game suddenly start crashes out and after that whenever I try to log in, just as the title screen...

    Started by KernelWizard‎, 05-09-2024 05:15 PM
    • Replies: 1
    • Views: 841
    05-09-2024, 06:20 PM Go to last post
  18. PS5 Staggering/Skipping Gameplay

    For the last few months, I've been experiencing an issue where my gameplay will stutter for just a moment. The severity and frequency are...

    Started by RedRayfe‎, 05-03-2024 04:36 AM
    ps5, skipping, staggering
    • Replies: 2
    • Views: 1,693
    05-08-2024, 11:29 PM Go to last post
  19. Adamantoise constantly dc'ing

    Can not stay logged in for more than 5 minutes at best before getting disconnected

    Started by x1xPotatox1x‎, 05-06-2024 11:54 PM
    • Replies: 5
    • Views: 1,236
    05-08-2024, 07:23 PM Go to last post
  20. [Error 90002] Inability to login to EU Data Centers

    Hello! EU Data Center Light/Chaos seems to be having issues, people are unable to connect. I've talked to a few people on Discord and they seem to be...

    Started by Rueby‎, 05-07-2024 06:50 PM
    10 Pages
    1 2 3 ... 10
    2 Deleted Post(s)
    • Replies: 91
    • Views: 20,364
    05-08-2024, 11:03 AM Go to last post

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