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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 25,132
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,366
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,509
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,988
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,631
    12-05-2017, 04:33 AM Go to last post
  1. dlss/fsr question

    I figured out if you switch to FSR and keep it at 100% youre running the benchmark with no image help but as for DLSS, does it include DLAA on any...

    Started by Acelyn‎, 04-16-2024 04:45 AM
    • Replies: 0
    • Views: 626
    04-16-2024, 04:45 AM Go to last post
  2. No noticable visual difference between FXAA ans TSCMAA in the DT Benchmark

    Hello, i have tried out the new antialiasing settings. And i noticed, that TSCMAA and FXAA look the same. The biggest drawback of FXAA is, that it...

    Started by Larirawiel‎, 04-16-2024 04:17 AM
    • Replies: 0
    • Views: 4,158
    04-16-2024, 04:17 AM Go to last post
  3. Not recognizing monitors.

    I have two monitors. Monitor 1 - 1080P, 240Hz. Monitor 2 - 1080P, 60Hz. About 7/10 times, my game will launch in an offset windowed mode, on...

    Started by dtv20‎, 04-15-2024 02:10 AM
    • Replies: 0
    • Views: 620
    04-15-2024, 02:10 AM Go to last post
  4. HTTPS System Error -2146697208

    Good morning, as the title indicates, I have had this problem with the game since Tuesday, my brother and I played normally on Monday but after the...

    Started by Yamizu‎, 04-12-2024 01:37 AM
    • Replies: 2
    • Views: 621
    04-13-2024, 10:27 PM Go to last post
  5. Fps while moving mouse

    I noticed a drastic FPS drop while i'm moving my mouse, before i noticed this i thought it was just some random stutter that became irritating. my...

    Started by Hyperion6669‎, 04-06-2024 02:32 PM
    • Replies: 1
    • Views: 865
    04-10-2024, 10:18 PM Go to last post
  6. Possible error with my auto-text advance?

    Hello. I just came back to the game a few days ago after a couple months of break. During that time, all of my customized settings in-game had...

    Started by Wildrose078‎, 04-05-2024 10:46 AM
    • Replies: 1
    • Views: 758
    04-10-2024, 09:39 PM Go to last post
  7. PS5 log in window not loading

    ERROR: 0x0000001C SSLError: 0x0000000 Timeout reached Playstation is on wired connection PS5 network test: download speed 826.6 Mbps upload...

    Started by st0ut717‎, 04-05-2024 01:12 AM
    login issue, ps5
    • Replies: 1
    • Views: 1,476
    04-10-2024, 09:21 PM Go to last post
  8. FFXIV crashing randomly

    Since Monday FFXIV has just been crashing with no error, and I just do not know what is going on with it. I have tried multiple different thing with...

    Started by AK_‎, 04-04-2024 11:56 PM
    • Replies: 1
    • Views: 535
    04-10-2024, 09:16 PM Go to last post
  9. Game doesn't support PS5 controllers anymore??

    Platform: PC controls: PS5 controller Issue: 2 PS5 controllers that work for any other game just fine acts super wonky and won't calibrate in...

    Started by KhudusQestir‎, 04-07-2024 02:31 AM
    calibrations, connection, controller, error
    • Replies: 3
    • Views: 3,796
    04-09-2024, 08:36 PM Go to last post
  10. Restarted Computer and Now Can't Play

    Howdy. As simple as the title says- restarted my PC over night (fairly new PC). Now when I go into FFXIV I can login on the launcher but after...

    Started by nukemind‎, 04-06-2024 07:23 PM
    • Replies: 1
    • Views: 581
    04-08-2024, 06:01 PM Go to last post
  11. Random FPS drops

    These past 3-4 months my FPS will drop from 59-60 to 11 for a second or two and then shoot back up. This happens kinda randomly, sometimes every...

    Started by Fruitloop‎, 04-04-2024 03:54 AM
    fps drops, fps issue, windows
    • Replies: 1
    • Views: 1,111
    04-04-2024, 11:54 PM Go to last post
  12. Launcher forces fullscreen and looks terrible

    I recently reinstalled ffxiv on pc. But I'm having an issue where the launcher will force its self into fullscreen (or I guess a maximized window)...

    Started by RedMire‎, 03-25-2024 03:15 AM
    #help, #launcher #error, #technicalsupport
    • Replies: 2
    • Views: 1,067
    04-04-2024, 09:34 PM Go to last post
  13. Problem with launcher

    Hey guys! Since Thurday I cannot log in the game because the laucher simply doesn't show de options. I called my internet provider and they said...

    Started by FBairon‎, 03-16-2024 12:56 PM
    2 Pages
    1 2
    • Replies: 11
    • Views: 2,668
    04-03-2024, 09:24 AM Go to last post
  14. Lenovo Legion Go issues?

    Greetings fellow warriors of light!:D I sincerely apologise if this is not the correct section to post and ask this. I’m getting a Lenovo Legion Go...

    Started by AmarisEU‎, 03-29-2024 02:16 PM
    • Replies: 1
    • Views: 2,670
    04-01-2024, 08:03 PM Go to last post
  15. Xbox achievements not unlocking for my main character

    Hi, I been playing FFXIV for over 2 years now and I just bought the Xbox Series X version of this game and only 7 achievements unlocked for me. My...

    Started by nadyxes1985‎, 03-21-2024 10:27 PM
    • Replies: 8
    • Views: 2,955
    03-29-2024, 09:48 PM Go to last post
  16. When I log in on PC it stops at launcher and will not progress.

    3.27.2024 First time this is happening to me. I try to play and game will just go to (launcher) white screen, and sits there. My husband uses Steam,...

    Started by LadyPixie‎, 03-28-2024 05:18 AM
    • Replies: 2
    • Views: 553
    03-29-2024, 12:48 AM Go to last post
  17. Unable to install and play the game from some Ukrainian ISPs

    Many ukrainian ISPs are blocking access to russian IP addresses, which makes launcher unusable: when it starts and tries to update the game it tries...

    Started by Hajikhan‎, 03-26-2024 04:11 PM
    • Replies: 1
    • Views: 659
    03-28-2024, 06:28 PM Go to last post
  18. PC - Higher Refresh Rate looks Grainy

    I am new to a higher end refresh rate. I got a new monitor that can do up to 240hz, I have g-sync turned on and running full screen mode and have...

    Started by ericw83‎, 03-25-2024 01:18 AM
    • Replies: 1
    • Views: 587
    03-25-2024, 01:29 AM Go to last post
  19. Dualsense edge

    So I've seen a lot of posts about this, but ffxiv doesn't seem to have native dualsense edge support, i plug my edge in, it works when i want to move...

    Started by Dosom‎, 03-21-2024 03:34 AM
    controller issues, dualsense edge
    • Replies: 3
    • Views: 2,822
    03-23-2024, 06:04 AM Go to last post
  20. Boot Error

    I cannot get the launcher to open. The error code that pops up is "Unable to complete version check. " I have tried everything that has already...

    Started by Peachii‎, 03-14-2024 10:33 AM
    1 Deleted Post(s)
    • Replies: 5
    • Views: 2,692
    03-23-2024, 02:41 AM Go to last post

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