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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 24,804
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,311
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,431
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,525
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,595
    12-05-2017, 04:33 AM Go to last post
  1. Insufficient Memory

    I was just playing the game earlier today and PC seemed to freeze up so was forced to reset. When I tried to log back on, it would not let me....

    Started by zhouyuDAman‎, 04-10-2024 08:13 AM
    • Replies: 3
    • Views: 1,395
    05-01-2024, 09:22 PM Go to last post
  2. Ingame Sound/Music extrem stuttering in battles

    Since patch 6.0 the sound in the game starts to stutter extremely at the beginning of the fight and is played slowly and distorted. Switching to...

    Started by Tjyrr‎, 12-04-2021 07:18 PM
    2 Deleted Post(s)
    • Replies: 76
    • Views: 40,526
    05-01-2024, 06:42 PM Go to last post
  3. [LG Monitor] - Not showing full screen during cutscene

    Hello, I recently bought a new monitor - LG UltraGear 34GP63A-B - however, whenever I enter a cutscene, it centralizes the cutscene not using the...

    Started by Mizi‎, 04-24-2024 11:22 PM
    fullscreen, lg
    • Replies: 3
    • Views: 2,327
    05-01-2024, 12:26 PM Go to last post
  4. NVidia App no longer have FFXIV on list

    This happened after the 6.58 update. The Nvidia App used to have it, now it no longer appears as a game list. I'm assuming it's because of the...

    Started by JSharpie‎, 04-09-2024 04:12 AM
    • Replies: 2
    • Views: 1,592
    04-29-2024, 08:41 PM Go to last post
  5. Keeps crashing without an error message

    Hi ! I've been playing for three years with this computer and never got an issue with the game up until now. The game is basically unplayable,...

    Started by dallunatic‎, 04-19-2024 10:25 PM
    • Replies: 2
    • Views: 798
    04-26-2024, 10:01 PM Go to last post
  6. Ever Since the DDOS attack i have not been able to log into EU servers

    I keep on getting Error Code 2002 everytime i try logging into EU servers, i am on Xbox and have tried everything from restarting and switching off...

    Started by DrCrazy147‎, 04-14-2024 09:48 PM
    #help, #technicalsupport
    • Replies: 1
    • Views: 661
    04-26-2024, 09:35 PM Go to last post
  7. Deficiency in Wine?

    I have a Launch Program Error on the Mac Version of the game. (As seen in image) ...

    Started by Onshinn‎, 04-17-2024 07:58 PM
    • Replies: 1
    • Views: 595
    04-24-2024, 11:45 PM Go to last post
  8. DT benchmark not working

    When I try press start on the benchmark I get a Japanese pop up and I have no clue what it telling me to to do outside of (16a). I do not know what...

    Started by TimelessShine‎, 04-14-2024 11:31 PM
    • Replies: 2
    • Views: 1,108
    04-24-2024, 10:07 PM Go to last post
  9. weird alt tabbing issue

    sometimes when i alt-tab, my entire computer slows down despite none of my disk or cpu usage shooting up at all, then goes back to normal after...

    Started by darktetdualies‎, 04-14-2024 11:56 AM
    • Replies: 1
    • Views: 506
    04-24-2024, 09:58 PM Go to last post
  10. "An unexpected error has occured. Exiting FINAL FANTASY XIV. (17)"

    An issue keeps cropping up while I am trying to play the game. Seemingly at random, the game will freeze and an error message in a separate window...

    Started by vampirace‎, 04-21-2024 07:24 AM
    • Replies: 2
    • Views: 655
    04-23-2024, 12:36 PM Go to last post
  11. A maingame-related error on DT benchmark

    Hi there. My friend wanted to try out the official Dawntrail benchmark to see how his computer handles it. He doesn't have a subscription active at...

    Started by JazzPlaysFF‎, 04-16-2024 01:08 AM
    benchmark, boot issue, error (0)
    • Replies: 1
    • Views: 743
    04-19-2024, 05:36 AM Go to last post
  12. Huge ping spikes that only occur in FFXIV and not in other games.

    Hello folks, in all of my days I have never felt so stumped and defeated by a technical issue. I have always been able to figure a vast majority of...

    Started by GreatGoblin‎, 11-28-2022 04:27 PM
    disdain, internet, ping, sad
    • Replies: 3
    • Views: 2,389
    04-19-2024, 05:34 AM Go to last post
  13. Why there are no option to totally turn off DLSS and FSR on benchmark

    I understand what are those functionality, pros and cons. At 2K/4K resolution, they might be great for balancing graphic and performance. But at...

    Started by Nono_mrkb‎, 04-15-2024 11:42 AM
    • Replies: 2
    • Views: 1,183
    04-16-2024, 11:07 AM Go to last post
  14. dlss/fsr question

    I figured out if you switch to FSR and keep it at 100% youre running the benchmark with no image help but as for DLSS, does it include DLAA on any...

    Started by Acelyn‎, 04-16-2024 04:45 AM
    • Replies: 0
    • Views: 617
    04-16-2024, 04:45 AM Go to last post
  15. No noticable visual difference between FXAA ans TSCMAA in the DT Benchmark

    Hello, i have tried out the new antialiasing settings. And i noticed, that TSCMAA and FXAA look the same. The biggest drawback of FXAA is, that it...

    Started by Larirawiel‎, 04-16-2024 04:17 AM
    • Replies: 0
    • Views: 4,089
    04-16-2024, 04:17 AM Go to last post
  16. Not recognizing monitors.

    I have two monitors. Monitor 1 - 1080P, 240Hz. Monitor 2 - 1080P, 60Hz. About 7/10 times, my game will launch in an offset windowed mode, on...

    Started by dtv20‎, 04-15-2024 02:10 AM
    • Replies: 0
    • Views: 589
    04-15-2024, 02:10 AM Go to last post
  17. HTTPS System Error -2146697208

    Good morning, as the title indicates, I have had this problem with the game since Tuesday, my brother and I played normally on Monday but after the...

    Started by Yamizu‎, 04-12-2024 01:37 AM
    • Replies: 2
    • Views: 595
    04-13-2024, 10:27 PM Go to last post
  18. Fps while moving mouse

    I noticed a drastic FPS drop while i'm moving my mouse, before i noticed this i thought it was just some random stutter that became irritating. my...

    Started by Hyperion6669‎, 04-06-2024 02:32 PM
    • Replies: 1
    • Views: 820
    04-10-2024, 10:18 PM Go to last post
  19. Possible error with my auto-text advance?

    Hello. I just came back to the game a few days ago after a couple months of break. During that time, all of my customized settings in-game had...

    Started by Wildrose078‎, 04-05-2024 10:46 AM
    • Replies: 1
    • Views: 728
    04-10-2024, 09:39 PM Go to last post
  20. PS5 log in window not loading

    ERROR: 0x0000001C SSLError: 0x0000000 Timeout reached Playstation is on wired connection PS5 network test: download speed 826.6 Mbps upload...

    Started by st0ut717‎, 04-05-2024 01:12 AM
    login issue, ps5
    • Replies: 1
    • Views: 1,353
    04-10-2024, 09:21 PM Go to last post

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