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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 23,759
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,152
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,203
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 63,868
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,429
    12-05-2017, 04:33 AM Go to last post
  1. I have to reinstall the game everytime I Play!!

    As the name suggests. I go to sign in the game and everytime it says that I need to reinstall it, along with clearing the internet temp files. I keep...

    Started by Misk1976‎, 03-06-2024 06:35 PM
    • Replies: 3
    • Views: 919
    03-10-2024, 11:30 PM Go to last post
  2. Unable to load game.

    I am unable to load the game regardless of resolution or window settings. The only way I can get the game to load is to completely reset the system...

    Started by Baked_Ghost‎, 02-27-2024 12:45 AM
    • Replies: 6
    • Views: 37,923
    03-08-2024, 02:00 AM Go to last post
  3. high latency issues after xbox open beta. EU

    Is anyone experiencing huge lag recently ? Im playing on EU (Chaos) and my internet connection is MORE than fine and every other online game works...

    Started by ExoticMeow‎, 03-01-2024 06:08 AM
    connection issue, high ping, lag
    • Replies: 12
    • Views: 3,182
    03-08-2024, 01:16 AM Go to last post
  4. DirectX 1100002 Error

    Hey, FF14 keeps crashing even when running at stable fps and such. I've tried cleaning and resetting my laptop down to the boot. But the results are...

    Started by TheYueyMan‎, 02-28-2024 04:45 AM
    • Replies: 3
    • Views: 857
    03-07-2024, 11:15 PM Go to last post
  5. Unable to download patch files [11004] [30407}

    Yeah haven't be able to launch Final Fantasy at all it instantly pops up with this error I have tried uninstalling multiple times, using a vpn,...

    Started by Warbossgutz‎, 02-29-2024 10:15 AM
    • Replies: 1
    • Views: 1,376
    03-07-2024, 11:01 PM Go to last post
  6. Fullscreen glitch

    I have two monitors. Monitor 1 - 1080P, 240Hz. Monitor 2 - 1080P, 60Hz. About 7/10 times, my game will launch in an offset windowed mode, on...

    Started by dtv20‎, 02-28-2024 10:47 AM
    bug, fullscreen, launch issue, monitor issues
    • Replies: 1
    • Views: 926
    03-07-2024, 10:50 PM Go to last post
  7. Game crashing and freezing.

    I am playing the Steam version. I am running discord. I have updated everything recently on my computer There are no error prompts. At first my...

    Started by xXNoxiousDreamsx‎, 02-25-2024 11:32 AM
    crashing, freezing
    • Replies: 3
    • Views: 899
    03-07-2024, 10:36 PM Go to last post
  8. Twelve99at it again!! High latency making FFXIV unplayable for some players

    For context, I am based in Germany, so I am in the same country as the datacentre.. I normally ping 11 to 12ms on the daily! Ping to primal in the US...

    Started by Kurai‎, 03-01-2024 09:50 PM
    • Replies: 3
    • Views: 719
    03-01-2024, 11:04 PM Go to last post
  9. Error 10105

    One of my characters keeps getting this error whenever I try to log in. The first time it happened I was in my fc's company workshop and logged out...

    Started by lukalk‎, 02-25-2024 09:25 AM
    • Replies: 1
    • Views: 1,491
    02-28-2024, 10:47 PM Go to last post
  10. Recent lag spikes

    Hello all, starting last night (2/20/2024) at around 8pm EST I started having really bad lag spikes while raiding. It looks like the issue persists...

    Started by Talrath‎, 02-22-2024 11:41 AM
    • Replies: 1
    • Views: 5,984
    02-28-2024, 10:40 PM Go to last post
  11. Game is crashing with no Error message

    I have been having a problem where my game crashes with no error message when launched with Dx11 and when launched with Dx9 it presents an error...

    Started by DatBoiRazor‎, 02-22-2024 01:24 PM
    ctd, noerror
    • Replies: 1
    • Views: 1,350
    02-27-2024, 04:45 PM Go to last post
  12. Every time there is a patch, all my settings are erased/reset to default

    Every time there is a patch, all my settings are erased/reset to default (gear sets, keybindings, HUD, hotbars, etc) on all my characters (two...

    Started by DaniusGreumach‎, 02-18-2024 04:27 AM
    • Replies: 1
    • Views: 524
    02-21-2024, 11:14 PM Go to last post
  13. Cannot log into a character bug.

    Since last friday, February 9th, 2024, I have been enable to log into one of my character. All other characters are able to log in, except for this...

    Started by GeneralGrievous‎, 02-17-2024 05:33 AM
    • Replies: 1
    • Views: 764
    02-21-2024, 10:36 PM Go to last post
  14. Lag Spikes, lag input and full Disconnects

    I don't know whats going on but I and many others in my static have been experiencing horrible button lag input, lag spikes and full Disconnects in...

    Started by Laun_dingo‎, 02-06-2024 07:52 PM
    in-game issue, input lag, lag, latency, technical issue
    • Replies: 3
    • Views: 1,430
    02-17-2024, 12:06 AM Go to last post
  15. CAN'T PLAY - Error -2146697211 HTTPS System Error

    I get this error when opening the launcher and can't play.

    Started by Feronar‎, 01-31-2024 11:12 AM
    • Replies: 6
    • Views: 1,348
    02-16-2024, 11:34 PM Go to last post
  16. System Error: -2146697211

    This launcher has been a curse for years. Ignoring all the other issues that I stumbled my way through, the most recent problem comes shortly after...

    Started by Grimnaxe‎, 01-22-2024 01:02 PM
    • Replies: 1
    • Views: 2,355
    02-16-2024, 11:20 PM Go to last post
  17. can not play

    The other day I had an issue when approaching the edge of a map zone. It logged me out and gave me an error: An unexpected error occurred. Exiting...

    Started by Okuven‎, 02-04-2024 11:12 PM
    • Replies: 4
    • Views: 1,318
    02-10-2024, 02:25 PM Go to last post
  18. Constant 90ks

    So I'm not sure exactly when it began, but the past few days I've been getting constant random 90ks (90002 specifically) across any of my characters,...

    Started by ThatVarkYouKnow‎, 01-25-2024 12:28 PM
    2002 error, 90k, 90k error
    • Replies: 3
    • Views: 1,572
    02-07-2024, 10:51 PM Go to last post
  19. System Error -2146697208

    I am getting this error constantly now even after uninstalling and reinstalling the launcher. I am at wits end on trying to get this resolved. This...

    Started by Delutedmech‎, 01-21-2024 11:05 PM
    • Replies: 1
    • Views: 865
    02-07-2024, 10:22 PM Go to last post
  20. Mac Graphic Problem

    Hey, After about a year I came back to FFXIV to encounter a graphics Problem (Same Mac as before, no Problems last time). ...

    Started by Goldeselt‎, 01-30-2024 03:16 AM
    • Replies: 5
    • Views: 1,601
    02-07-2024, 07:43 AM Go to last post

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