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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 23,767
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,155
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,214
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 63,891
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,431
    12-05-2017, 04:33 AM Go to last post
  1. Final Fantasy 14 An Unexpected error has occurred.

    I've played this game for years and didn't have this error at all. And then two days ago it just started out of the blue. What I have done so far...

    Started by Drade‎, 04-30-2024 12:24 AM
    • Replies: 4
    • Views: 989
    05-01-2024, 09:54 PM Go to last post
  2. An unexpected error has occurred. Exiting FINAL FANTASY XIV 2021-03-27_04:56

    This is getting old fast. I have been playing FFXIV all morning and now all of a sudden it is crashing with: An unexpected error has occurred....

    Started by acpowell‎, 04-29-2024 02:20 AM
    crash durring log in, crash while playing, ffxiv_dx11.exe 1 Deleted Post(s)
    • Replies: 5
    • Views: 927
    05-01-2024, 09:42 PM Go to last post
  3. Error code 17

    I am currently trying to complete the MSQ “The Oracle of Loght”. After completing the fight and watching the following cutscene, the system appears...

    Started by Blonde3696‎, 04-28-2024 02:15 PM
    • Replies: 1
    • Views: 584
    05-01-2024, 09:31 PM Go to last post
  4. Insufficient Memory

    I was just playing the game earlier today and PC seemed to freeze up so was forced to reset. When I tried to log back on, it would not let me....

    Started by zhouyuDAman‎, 04-10-2024 08:13 AM
    • Replies: 3
    • Views: 1,189
    05-01-2024, 09:22 PM Go to last post
  5. Ingame Sound/Music extrem stuttering in battles

    Since patch 6.0 the sound in the game starts to stutter extremely at the beginning of the fight and is played slowly and distorted. Switching to...

    Started by Tjyrr‎, 12-04-2021 07:18 PM
    8 Pages
    1 2 3 ... 8
    2 Deleted Post(s)
    • Replies: 76
    • Views: 39,774
    05-01-2024, 06:42 PM Go to last post
  6. [LG Monitor] - Not showing full screen during cutscene

    Hello, I recently bought a new monitor - LG UltraGear 34GP63A-B - however, whenever I enter a cutscene, it centralizes the cutscene not using the...

    Started by Mizi‎, 04-24-2024 11:22 PM
    fullscreen, lg
    • Replies: 3
    • Views: 2,054
    05-01-2024, 12:26 PM Go to last post
  7. NVidia App no longer have FFXIV on list

    This happened after the 6.58 update. The Nvidia App used to have it, now it no longer appears as a game list. I'm assuming it's because of the...

    Started by JSharpie‎, 04-09-2024 04:12 AM
    • Replies: 2
    • Views: 1,400
    04-29-2024, 08:41 PM Go to last post
  8. Keeps crashing without an error message

    Hi ! I've been playing for three years with this computer and never got an issue with the game up until now. The game is basically unplayable,...

    Started by dallunatic‎, 04-19-2024 10:25 PM
    • Replies: 2
    • Views: 745
    04-26-2024, 10:01 PM Go to last post
  9. Ever Since the DDOS attack i have not been able to log into EU servers

    I keep on getting Error Code 2002 everytime i try logging into EU servers, i am on Xbox and have tried everything from restarting and switching off...

    Started by DrCrazy147‎, 04-14-2024 09:48 PM
    #help, #technicalsupport
    • Replies: 1
    • Views: 627
    04-26-2024, 09:35 PM Go to last post
  10. Deficiency in Wine?

    I have a Launch Program Error on the Mac Version of the game. (As seen in image) ...

    Started by Onshinn‎, 04-17-2024 07:58 PM
    • Replies: 1
    • Views: 562
    04-24-2024, 11:45 PM Go to last post
  11. DT benchmark not working

    When I try press start on the benchmark I get a Japanese pop up and I have no clue what it telling me to to do outside of (16a). I do not know what...

    Started by TimelessShine‎, 04-14-2024 11:31 PM
    • Replies: 2
    • Views: 1,044
    04-24-2024, 10:07 PM Go to last post
  12. weird alt tabbing issue

    sometimes when i alt-tab, my entire computer slows down despite none of my disk or cpu usage shooting up at all, then goes back to normal after...

    Started by darktetdualies‎, 04-14-2024 11:56 AM
    • Replies: 1
    • Views: 442
    04-24-2024, 09:58 PM Go to last post
  13. "An unexpected error has occured. Exiting FINAL FANTASY XIV. (17)"

    An issue keeps cropping up while I am trying to play the game. Seemingly at random, the game will freeze and an error message in a separate window...

    Started by vampirace‎, 04-21-2024 07:24 AM
    • Replies: 2
    • Views: 597
    04-23-2024, 12:36 PM Go to last post
  14. A maingame-related error on DT benchmark

    Hi there. My friend wanted to try out the official Dawntrail benchmark to see how his computer handles it. He doesn't have a subscription active at...

    Started by JazzPlaysFF‎, 04-16-2024 01:08 AM
    benchmark, boot issue, error (0)
    • Replies: 1
    • Views: 713
    04-19-2024, 05:36 AM Go to last post
  15. Huge ping spikes that only occur in FFXIV and not in other games.

    Hello folks, in all of my days I have never felt so stumped and defeated by a technical issue. I have always been able to figure a vast majority of...

    Started by GreatGoblin‎, 11-28-2022 04:27 PM
    disdain, internet, ping, sad
    • Replies: 3
    • Views: 2,297
    04-19-2024, 05:34 AM Go to last post
  16. Why there are no option to totally turn off DLSS and FSR on benchmark

    I understand what are those functionality, pros and cons. At 2K/4K resolution, they might be great for balancing graphic and performance. But at...

    Started by Nono_mrkb‎, 04-15-2024 11:42 AM
    • Replies: 2
    • Views: 1,101
    04-16-2024, 11:07 AM Go to last post
  17. dlss/fsr question

    I figured out if you switch to FSR and keep it at 100% youre running the benchmark with no image help but as for DLSS, does it include DLAA on any...

    Started by Acelyn‎, 04-16-2024 04:45 AM
    • Replies: 0
    • Views: 573
    04-16-2024, 04:45 AM Go to last post
  18. No noticable visual difference between FXAA ans TSCMAA in the DT Benchmark

    Hello, i have tried out the new antialiasing settings. And i noticed, that TSCMAA and FXAA look the same. The biggest drawback of FXAA is, that it...

    Started by Larirawiel‎, 04-16-2024 04:17 AM
    • Replies: 0
    • Views: 3,916
    04-16-2024, 04:17 AM Go to last post
  19. Not recognizing monitors.

    I have two monitors. Monitor 1 - 1080P, 240Hz. Monitor 2 - 1080P, 60Hz. About 7/10 times, my game will launch in an offset windowed mode, on...

    Started by dtv20‎, 04-15-2024 02:10 AM
    • Replies: 0
    • Views: 520
    04-15-2024, 02:10 AM Go to last post
  20. HTTPS System Error -2146697208

    Good morning, as the title indicates, I have had this problem with the game since Tuesday, my brother and I played normally on Monday but after the...

    Started by Yamizu‎, 04-12-2024 01:37 AM
    • Replies: 2
    • Views: 539
    04-13-2024, 10:27 PM Go to last post

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