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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 26,378
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,654
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,889
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 67,912
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,817
    12-05-2017, 04:33 AM Go to last post
  1. crashing during gameplay

    hi, I have been crashing since the start of the early access. anyone know how to fix this ? https://imgur.com/a/0SKbWug tried everything, updated...

    Started by Milas‎, 06-30-2024 03:59 PM
    • Replies: 1
    • Views: 661
    06-30-2024, 05:08 PM Go to last post
  2. Lodestone error message on characters

    Edit: solved

    Started by Zofian‎, 06-30-2024 11:14 AM
    • Replies: 0
    • Views: 433
    06-30-2024, 11:14 AM Go to last post
  3. Stuck in Data Transfer, Pending Name Change

    Hello! Sorry to bother, but i am stuck at the character selection screen where it will not let me log into the server i was wanting to play with...

    Started by IshaErmine‎, 06-30-2024 09:24 AM
    • Replies: 0
    • Views: 407
    06-30-2024, 09:24 AM Go to last post
  4. Revert back to old graphics

    The new graphics is making my character facial details look worse, and my house looks way too messed up & bland, especially the parts where there are...

    Started by RemTsuki‎, 06-30-2024 08:50 AM
    • Replies: 1
    • Views: 1,225
    06-30-2024, 08:54 AM Go to last post
  5. Stutters in citites

    I'm seeing weird spikes occur in cities and in some cutscenes. For about a second, every other second, nothing on screen will update while audio...

    Started by clownswords‎, 06-28-2024 07:23 PM
    • Replies: 9
    • Views: 1,235
    06-30-2024, 07:20 AM Go to last post
  6. Can't take screenshots since the 7.0 update

    Hello, since the 7.0 update I haven't been able to properly take screenshots of the game. When I try to take them using the in game keybind they save...

    Started by Aliqua_Praeterea‎, 06-30-2024 04:02 AM
    screenshots 1 Deleted Post(s)
    • Replies: 0
    • Views: 670
    06-30-2024, 04:02 AM Go to last post
  7. Unable to do version check [30410][30607][20457][404]

    Hey, Anybody else getting this error when trying to log in ? Any clues how to resolve? I used the method to set in Documents\My Games\FINAL...

    Started by Shuuli‎, 06-28-2024 02:49 PM
    • Replies: 6
    • Views: 835
    06-30-2024, 02:34 AM Go to last post
  8. Still cannot transfer my character or play at all.

    Its been 2 days and my character is still stuck in Limbo, unable to go to home world, unable to play on the current visiting world, and unable to...

    Started by Stoneguard‎, 06-30-2024 02:05 AM
    • Replies: 0
    • Views: 327
    06-30-2024, 02:05 AM Go to last post
  9. PS5 shuts off 30-40 min once in new city.

    leveled viper all day no problem yesterday in old zones, wake up and go into DT first city, PS5 shuts off bout 30 min into it

    Started by Ryufurinkazan‎, 06-30-2024 12:34 AM
    • Replies: 0
    • Views: 393
    06-30-2024, 12:34 AM Go to last post
  10. PS5 controller

    what you guys did to my dualsense....it doesnt stop blinking for whatever reason , before expansion i played normally now all lights are constantly...

    Started by keichirou‎, 06-29-2024 10:07 AM
    • Replies: 1
    • Views: 637
    06-30-2024, 12:34 AM Go to last post
  11. How to fix Windowed mode at a specific resolution regardless of window resizing?

    I've been playing FFXIV for about a year, and the way windowed mode has always worked for me until now is that I assign it my desired resolution, and...

    Started by Jetellin‎, 06-30-2024 12:20 AM
    • Replies: 0
    • Views: 582
    06-30-2024, 12:20 AM Go to last post
  12. constant disconnections

    hi, i keep disconnecting every 3-5 minutes and i cannot figure out why. it started leading up to the expansion launch and ever since the expansion...

    Started by Tatiana‎, 06-29-2024 11:38 PM
    • Replies: 0
    • Views: 378
    06-29-2024, 11:38 PM Go to last post
  13. Steam / Windows - Crash Without Error Prompt

    Crashing in Dawntrail, won't even let me past the moogle and into the game. It's strange because I was playing for a couple hours. Did some...

    Started by RemoveMateria‎, 06-29-2024 09:49 PM
    crash, help please, no error, steam, windows
    • Replies: 0
    • Views: 806
    06-29-2024, 09:49 PM Go to last post
  14. Launcher procedure entry point dx11 error when pressing play

    Trying to fix for 12 hours now...any help would be appreciated. Last played night before patch. Did patch download yesterday & small upload this...

    Started by Upstateicicle‎, 06-29-2024 11:12 AM
    • Replies: 4
    • Views: 2,208
    06-29-2024, 08:29 PM Go to last post
  15. Unable to update patch files (steam version)

    Good afternoon! been dealing with this for a bit. make some headway but nothing seems to be working. I play both on Steamdeck and laptop. Steamdeck...

    Started by Angryrage‎, 06-29-2024 03:28 AM
    • Replies: 1
    • Views: 575
    06-29-2024, 07:06 PM Go to last post
  16. Launch Error Codes

    I recently deleted and reinstall the game because my Framerate has been dropping really bad since the release of Dawntrail. I read somewhere that...

    Started by i83me‎, 06-29-2024 06:45 PM
    • Replies: 1
    • Views: 479
    06-29-2024, 06:52 PM Go to last post
  17. Lalafell Dunesfolk eyes look terrible (7.0)

    As the title says, the Lalafell Dunesfolk eyes did not translate well to HD quality. They look fake and plastic. The eyes are the biggest and really...

    Started by RyoXander‎, 06-29-2024 05:37 PM
    • Replies: 0
    • Views: 505
    06-29-2024, 05:37 PM Go to last post
  18. Updated, then multiple dx_11 errors

    benchmark said everything was good to go, so I updated everything, updated the game, launched the game, black screen prior to loading screen with the...

    Started by darkarcanum‎, 06-29-2024 11:25 AM
    dawntrail, dx_11, errors, issues on start up, issues support
    • Replies: 1
    • Views: 587
    06-29-2024, 04:59 PM Go to last post
  19. Help with Fatal DirectX Error (30000000)

    Since the update to Dawntrail I've been getting "Fatal DirectX Error (30000000)". I've tried re-installing the game, updating every driver, and...

    Started by Valiant_sentinel‎, 06-29-2024 07:03 AM
    2 Pages
    1 2
    directx fatal error, help me
    • Replies: 11
    • Views: 5,344
    06-29-2024, 04:21 PM Go to last post
  20. 3D resolution scaling looks better at 99 than 100

    As title states, someone in NN told us to check it out, default is at 100, so we assume there is a problem with the slider....

    Started by MumuH‎, 06-29-2024 04:20 PM
    3d resolution scaling, graphic, graphic update
    • Replies: 0
    • Views: 1,127
    06-29-2024, 04:20 PM Go to last post

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