Forum Top: Technical Support

Ever since dawntrail launched I've been struck with severe lag spikes that last anywhere from 5-15 seconds or it just sends me back to the login...

Hello, Everytime I begin Death Unto Dawn, my game crashes when it transitions from one group of Scions to the other. The farthest I got was to...

Is anyone else having full ps5 system shutdowns while playing dawntrail? I've seen other posts saying it could be overheating but I took the sides...

Okay this is getting a bit out of hand, My FC members and I have been having these DirectX errors now, and it's really ruining the experience. The...

Basically, when I try to start the game, launcher just won't go past FFXIV logo. I've heard it may be a problem with Edge cache so I cleared it, it...

I'm having a very strange issue. Every 30 minutes from when I start my PC, FF14 will drop to 0 fps for a second, and then again about a minute and a...

Hello! I'm not sure where else to turn as Support hasn't been helpful with this issue, so, my apologies as I know this is in the wrong place. ...

I got random occuring DirectX errors, most frequent on PvP 2 crashes during match. On normal MSQ about 3-4 occurences in a day in random situations....

Since last night I am unable to get into the game at all from the launcher. Each time I try I am greeted with the same DirectX Error messages ...

Since 7.0 I've encountered regular freezing and sometimes crashes inconsistently throughout both gameplay and cutscenes. During these my GPU and CPU...

I have 2 toons/characters with the same name and i accidently redeemed the code for the Mountain Zu mount on the wrong one. I did not claim the mount...

Hi, I logged in today after a clean reboot. My controller works as it did prior to xpac with the exception of the back (select) button. I have...

I buyed the colletor's edition of Dawntrail, but in hour i go registred the code in mogstation: the code is invalid???? more somebody passed for...

Hello, in the patch notes for 7.0 it was mentioned that "Movement from wind will appear more consistent at high frame rates." Yet currently hair and...

Title says it. Currently, there's no in-game way to disable the beast gauge visual and that swirling orange thing gives me a migraine immediately so...

Since the update to Dawntrail I've been getting "getoverlappedresultex kernel32.dll" I understand what it looks like. I'm using an old OS. Yes, I...