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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,810
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,311
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,432
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,534
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,596
    12-05-2017, 04:33 AM Go to last post
  1. Can't register expansion

    Hi On Thursday I received a mail with the registration code for Dawntrail, and instructions for how to activate it. For 4 days (!!!), I've been...

    Started by Thangil‎, 07-01-2024 03:35 AM
    • Replies: 5
    • Views: 1,214
    07-01-2024, 08:33 AM Go to last post
  2. Can you please activate the 'Return to Home World' button in the character screen?

    I assumed just as every major update or expansion in the past that the game would just automatically send me to my home world. Now I cannot log in...

    Started by Kras015‎, 06-28-2024 06:26 PM
    4 Pages
    1 2 3 ... 4
    2 Deleted Post(s)
    • Replies: 37
    • Views: 7,923
    07-01-2024, 07:20 AM Go to last post
  3. Xbox freezing when loading in dungeons

    Although I’ve seen they’ve acknowledged that Xbox is freezing when traveling, please note that queueing for dungeons is also causing the system to...

    Started by PandaRawr‎, 06-29-2024 10:51 AM
    crashing, freeze, freezing, unplayable, xbox
    • Replies: 1
    • Views: 590
    07-01-2024, 04:46 AM Go to last post
  4. Allow us to deactivate the Glare effect again.

    Leave us to turn off this shit option, thanks, like it was before DT.

    Started by IdleBlood‎, 07-01-2024 02:52 AM
    • Replies: 0
    • Views: 326
    07-01-2024, 02:52 AM Go to last post
  5. Additonal Expasion Registration still under maintenace

    Unable to register my Dawntrail code on the mog station. I have early access code but did not register code before maintenance. that part of mog...

    Started by 50GrandMonty‎, 06-28-2024 09:26 PM
    2 Pages
    1 2
    1 Deleted Post(s)
    • Replies: 17
    • Views: 1,919
    07-01-2024, 01:39 AM Go to last post
  6. GetOverlappedResultEx could not be located in kernel32.dll

    As the topic stated. After downloading the new update i cant launch the game. My PC is an older one.Running on Win 7. Anyone encountered the same...

    Started by mus_00‎, 06-30-2024 07:08 PM
    • Replies: 4
    • Views: 1,787
    07-01-2024, 12:09 AM Go to last post
  7. [PS5] Everything has jagged edges since DT launch.

    Hello, Ever since the Dawntrail update, everything in my game (PS5 version) appears to have jagged edges, like there's zero anti aliasing...

    Started by Willemdarke‎, 06-30-2024 03:29 AM
    • Replies: 9
    • Views: 4,132
    06-30-2024, 11:07 PM Go to last post
  8. System Error: -2146697211

    Hi, This particular error has been annoying me for a while. I have a work around, but I'd like to stop working around it if possible. It occurs...

    Started by Derekloffin‎, 06-30-2024 10:29 PM
    • Replies: 0
    • Views: 336
    06-30-2024, 10:29 PM Go to last post
  9. Locked out of PS5 early access - game acting like a pre-order counting down to launch

    Simplifying my previous post because apparently it's not just caused by my weird circumstances. I've been locked out of playing on PS5 since this...

    Started by Iscah‎, 06-30-2024 11:46 AM
    • Replies: 5
    • Views: 1,670
    06-30-2024, 09:47 PM Go to last post
  10. Random black screens and pc crashes after the new update

    Hello, everyone, I have been playing final fantasy xiv since 2020 and never had any problem. Since this morning, after updating to 7.0, I experience...

    Started by markjail‎, 06-29-2024 03:08 AM
    black screen, crash after patch
    • Replies: 1
    • Views: 1,013
    06-30-2024, 07:26 PM Go to last post
  11. Unable to download the expansion

    So I've been having trouble getting Dawntrail to download. With multiple tries, it would go from 3 seconds to under 15 seconds before it gives me...

    Started by TGZero‎, 06-30-2024 05:16 PM
    • Replies: 0
    • Views: 382
    06-30-2024, 05:16 PM Go to last post
  12. crashing during gameplay

    hi, I have been crashing since the start of the early access. anyone know how to fix this ? https://imgur.com/a/0SKbWug tried everything, updated...

    Started by Milas‎, 06-30-2024 03:59 PM
    • Replies: 1
    • Views: 546
    06-30-2024, 05:08 PM Go to last post
  13. Lodestone error message on characters

    Edit: solved

    Started by Zofian‎, 06-30-2024 11:14 AM
    • Replies: 0
    • Views: 373
    06-30-2024, 11:14 AM Go to last post
  14. Stuck in Data Transfer, Pending Name Change

    Hello! Sorry to bother, but i am stuck at the character selection screen where it will not let me log into the server i was wanting to play with...

    Started by IshaErmine‎, 06-30-2024 09:24 AM
    • Replies: 0
    • Views: 353
    06-30-2024, 09:24 AM Go to last post
  15. Revert back to old graphics

    The new graphics is making my character facial details look worse, and my house looks way too messed up & bland, especially the parts where there are...

    Started by RemTsuki‎, 06-30-2024 08:50 AM
    • Replies: 1
    • Views: 1,066
    06-30-2024, 08:54 AM Go to last post
  16. Stutters in citites

    I'm seeing weird spikes occur in cities and in some cutscenes. For about a second, every other second, nothing on screen will update while audio...

    Started by clownswords‎, 06-28-2024 07:23 PM
    • Replies: 9
    • Views: 1,126
    06-30-2024, 07:20 AM Go to last post
  17. Can't take screenshots since the 7.0 update

    Hello, since the 7.0 update I haven't been able to properly take screenshots of the game. When I try to take them using the in game keybind they save...

    Started by Aliqua_Praeterea‎, 06-30-2024 04:02 AM
    screenshots 1 Deleted Post(s)
    • Replies: 0
    • Views: 584
    06-30-2024, 04:02 AM Go to last post
  18. Unable to do version check [30410][30607][20457][404]

    Hey, Anybody else getting this error when trying to log in ? Any clues how to resolve? I used the method to set in Documents\My Games\FINAL...

    Started by Shuuli‎, 06-28-2024 02:49 PM
    • Replies: 6
    • Views: 768
    06-30-2024, 02:34 AM Go to last post
  19. Still cannot transfer my character or play at all.

    Its been 2 days and my character is still stuck in Limbo, unable to go to home world, unable to play on the current visiting world, and unable to...

    Started by Stoneguard‎, 06-30-2024 02:05 AM
    • Replies: 0
    • Views: 297
    06-30-2024, 02:05 AM Go to last post
  20. PS5 shuts off 30-40 min once in new city.

    leveled viper all day no problem yesterday in old zones, wake up and go into DT first city, PS5 shuts off bout 30 min into it

    Started by Ryufurinkazan‎, 06-30-2024 12:34 AM
    • Replies: 0
    • Views: 353
    06-30-2024, 12:34 AM Go to last post

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