Forum Top: Technical Support

Since last night I am unable to get into the game at all from the launcher. Each time I try I am greeted with the same DirectX Error messages ...

i5 12400, 3060 12gb Pre update, everything on low and 144 refresh cap = 80 hot spot max with normal temperatures chilling below 70. With new...

Since 7.0 I've encountered regular freezing and sometimes crashes inconsistently throughout both gameplay and cutscenes. During these my GPU and CPU...

I have 2 toons/characters with the same name and i accidently redeemed the code for the Mountain Zu mount on the wrong one. I did not claim the mount...

Hi, I logged in today after a clean reboot. My controller works as it did prior to xpac with the exception of the back (select) button. I have...

I buyed the colletor's edition of Dawntrail, but in hour i go registred the code in mogstation: the code is invalid???? more somebody passed for...

Hello, in the patch notes for 7.0 it was mentioned that "Movement from wind will appear more consistent at high frame rates." Yet currently hair and...

Title says it. Currently, there's no in-game way to disable the beast gauge visual and that swirling orange thing gives me a migraine immediately so...

Since the update to Dawntrail I've been getting "getoverlappedresultex kernel32.dll" I understand what it looks like. I'm using an old OS. Yes, I...

I know they have a system in place to keep your spot in queue well waiting to log in if you get DC'd for 1 min. Why is there not something similar to...

what are known good distributions/package level configurations for running FFXIV 7.0/Dawntrail ? since my current system doesn't have TPM2.0...

After downloading the new patch to the expansion, I am able to click play and it launches - but the screen stays black and no errors pop up or...

Question, If I bought multiple Dawntrail keys will I receive a email for each key? I ask because originally I purchased a copy for my sister in...

I've been trying to download the patch for Dawntrail. It was fine for all about a minute untill it just stopped. Restarting the launcher didn't help....

Hi Can you please add an option to buy Dawntrail for PS5 on mog station or Square Fenix store Or release at least limited quantity of Dawntrail...

Afterthe 7.0 update the launcher starts and I can log in successfully but when "Play" option is selected the launcher opens a black window and the...

Hi! The new graphic update appears to have made NPC and minion, and the chat log text ect really thin and small. I've tried resizing it but only the...

Hi. I'm trying to hire additional retainers in Mogstation but when i click next -> agree and continue, always return to the same page and no add...