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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 25,097
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,362
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,502
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,955
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,629
    12-05-2017, 04:33 AM Go to last post
  1. Game freezes in Deep Dungeon

    Game keeps causing laptop to freeze in deep dungeon after running more than one set of floors consecutively. I can run msq's for hours with no issue,...

    Started by Teleia_Etaira‎, 07-06-2024 02:52 AM
    • Replies: 1
    • Views: 474
    07-09-2024, 09:51 PM Go to last post
  2. No controller vibration since 7.0

    Ever since 7.0, I haven't been able to get my controller to vibrate no matter what setting(s) I use. I typically use DS4 Windows to connect my...

    Started by azaleai‎, 07-06-2024 12:09 AM
    • Replies: 1
    • Views: 1,541
    07-09-2024, 09:24 PM Go to last post
  3. DLSS Issues

    DLSS seems to be turning itself off whenever you are in a cutscene or talking to NPC's, making everything look like there is no anti aliasing at all....

    Started by Suzuha94‎, 06-29-2024 06:59 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 4,587
    07-09-2024, 04:22 PM Go to last post
  4. directx error 110000002 at specific cutscene (the game is afoot)

    Hello I keep encountering a directx error 110000002 at the same cut scene during a specific quest, The Game is Afoot. (where you go on the hunt with...

    Started by Dakota_Kaizen‎, 07-09-2024 11:42 AM
    • Replies: 1
    • Views: 611
    07-09-2024, 02:14 PM Go to last post
  5. Severe performance issues since 7.0 launch

    I have been having severe frame rate issues since Dawntrail early access started. Especially in Tuliyollal (among other places) my frame rate has...

    Started by kortheath‎, 07-07-2024 12:11 PM
    dawntrail changes, graphics update 7.0, performance fps, performance pc, system requirements
    • Replies: 2
    • Views: 1,625
    07-09-2024, 11:54 AM Go to last post
  6. Sound quality issues

    After the emergency update that happened last week. I noticed the audio quality has been terrible. I've reboot my system a couple of times to clear...

    Started by Darkside345‎, 07-09-2024 01:01 AM
    • Replies: 0
    • Views: 365
    07-09-2024, 01:01 AM Go to last post
  7. Cannot join any lobby

    After a 90002 (I think) error approximately 2 hours ago, I have been unable to login to any datacenter with error 2002. Oddly I can ping the...

    Started by werewolf_nr‎, 06-29-2024 02:30 PM
    • Replies: 9
    • Views: 1,167
    07-08-2024, 02:31 PM Go to last post
  8. nvgpucompcomp64.dll error message!

    Hi, Not sure if this is the right location to bring this matter to attention if it hasn't already, but has anyone ran into this error?...

    Started by Loveless_‎, 07-06-2024 01:32 AM
    • Replies: 6
    • Views: 1,149
    07-08-2024, 07:36 AM Go to last post
  9. Xbox series X framerate drops

    I can't really find a rhyme or reason for it. I know it's not my internet as I have great rate and download speeds. During my Xbox network tests. I...

    Started by jadan2000‎, 07-08-2024 04:37 AM
    • Replies: 1
    • Views: 429
    07-08-2024, 05:55 AM Go to last post
  10. [Xbox] Game Crashes in loading transitions

    My partner and I have been starting to play Dawntrail this morning, both on Xbox (one on Series X, one on Series S) We encountered numerous game...

    Started by RukaziSintakumo‎, 06-28-2024 07:19 PM
    14 Pages
    1 2 3 ... 14
    1 Deleted Post(s)
    • Replies: 130
    • Views: 25,834
    07-07-2024, 11:16 PM Go to last post
  11. Game has lower frame rate while focused compared to unfocused

    ANY zone, no matter where. no matter the time, no matter if empty or busy. i've tested uncapping frame rate for the zones that are above my max frame...

    Started by GreenTurtles‎, 07-07-2024 02:35 PM
    • Replies: 1
    • Views: 562
    07-07-2024, 02:40 PM Go to last post
  12. DLSS Implementation

    Hi, good morning. I don't know if this is the right place to give feedback based on technical performance but after trying DLSS 3.5 implementation I...

    Started by Vanitax‎, 07-02-2024 03:35 AM
    amd, dlss, fsr, nvidia, upscaling
    • Replies: 6
    • Views: 2,198
    07-07-2024, 02:34 AM Go to last post
  13. Objects that emit light flickering while moving

    I was playing dawntrail early access just fine, but when I got on around 12-1pm est on 07/02/2024, I started noticing this weird issue where objects...

    Started by cheezi‎, 07-06-2024 08:37 AM
    • Replies: 0
    • Views: 665
    07-06-2024, 08:37 AM Go to last post
  14. PS5 Graphics issue

    My character models, NPC's, and background textures have all gone pixelated. But the system boxes and UI are perfectly fine. Does anyone have an idea...

    Started by KhonatoLihzeh‎, 07-04-2024 07:23 AM
    technical support
    • Replies: 2
    • Views: 674
    07-06-2024, 07:53 AM Go to last post
  15. Graphics issues (PC)--plastic looking textures, overly bright housing lighting

    I'm on PC (Alienware Aurora R11, GPU: Nvidia RTX3070, Win10) and have noticed that most things now look plastic, particularly buildings and mountains...

    Started by starcat70‎, 07-06-2024 01:02 AM
    graphics problems
    • Replies: 0
    • Views: 443
    07-06-2024, 01:02 AM Go to last post
  16. Still Having Issues With Server Dissconections 90006

    Ever since dawntrail launched I've been struck with severe lag spikes that last anywhere from 5-15 seconds or it just sends me back to the login...

    Started by MathiasLaine‎, 07-04-2024 09:11 AM
    • Replies: 1
    • Views: 521
    07-05-2024, 11:55 PM Go to last post
  17. Crash - Cannot progress beyond Death Unto Dawn

    Hello, Everytime I begin Death Unto Dawn, my game crashes when it transitions from one group of Scions to the other. The farthest I got was to...

    Started by Zabriel‎, 07-05-2024 07:43 AM
    • Replies: 2
    • Views: 587
    07-05-2024, 11:47 PM Go to last post
  18. Ps5 version Crashing Occasionally Since Starting Dawntrail

    Is anyone else having full ps5 system shutdowns while playing dawntrail? I've seen other posts saying it could be overheating but I took the sides...

    Started by barnabyswift1‎, 07-04-2024 01:49 AM
    ps5 crashing dawntrail 4k
    • Replies: 2
    • Views: 1,067
    07-05-2024, 09:26 PM Go to last post
  19. 7.0 DirectX 1100002 error, constantly crashing to desktop and shutting PC down

    Okay this is getting a bit out of hand, My FC members and I have been having these DirectX errors now, and it's really ruining the experience. The...

    Started by Ojijiji‎, 07-01-2024 11:57 AM
    crash bugs, tech issues
    • Replies: 4
    • Views: 1,023
    07-05-2024, 06:44 PM Go to last post
  20. Launcher is Stuck on FFXIV logo

    Basically, when I try to start the game, launcher just won't go past FFXIV logo. I've heard it may be a problem with Edge cache so I cleared it, it...

    Started by Antoine_Lenheim‎, 06-27-2024 11:37 PM
    • Replies: 2
    • Views: 696
    07-05-2024, 05:34 PM Go to last post

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