Forum Top: Technical Support

Hi, this is a post to help people who may have the same issue in the future. Issue: Error 2021 when trying to travel between data centres. The...

Usually i get 40-50ms on ping but recently, late at night it's been shooting all the way up anywhere from 300-700ms, making it pretty unplayable. I...

When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 9/8/25 Frequency:...

I've been playing FFXIV for about two months. But, since Saturday morning the game doesn't let me log in to nearly no server. Tryed several...

Hi my partner has been really wanting to get into XIV. They've tried both steam and the SE launcher and have had a similar result on both. Black...

Greetings! I am experiencing a problem that makes it impossible to launch the game. When I start the game launcher it opens up with the black...

Since Patch 7.31 I've been experiencing random stuttering in game. Nothing triggers it as it happens in towns, standing still in my house, in...

Hello, I’m experiencing consistently higher ping than usual when connecting to the JP servers from Australia (Aussie Broadband). Normally my...

Hello, I’ve been having an issue on FFXIV for a few days now. I can no longer use Ctrl as a modifier for my skills, even though I’ve been using it...

Everything was fine, I logged out of the game, then I logged back in an hour later and got this message. Error systeme ( 0 ) - Unknown ...

I'm seeing similiar issues from the Europe servers being posted in a sticky. I'm in the United States, so posting separately but with same requested...

It started last week, never had this before. Started with 90002 errors, then 2002 and now 90001. I'm from Brazil and I don't see a lot of people...

ever since patch 7.3 released, the game has been running poorly and stuttering/freezing constantly where it never did prior to 7.3 's release. ...

A few weeks ago I had an SSD die and I replaced it with an Samsun 900 Pro NVME 2TB. System information below. Since reinstalling FFXIV, I've...

It's been disconnecting me a lot during games like PVP or dungeons and i dont understand why, i talked to my internet provider and everything seems...

For some reason today, after 5pm (JST) the game’s FPS suddenly dropped to 3~10 FPS. I have tried 1) Restarting the game 2) Restarting my pc and...

I was able to sign in yesterday and now I can't even get to the sign in screen because it won't retrieve Xbox data. :mad:

Hello, I've had this issue ever since buying the full game and reinstalling. Before I initially reinstalled, I ran the game completely fine on free...

Logging onto my main (Rose, lvl 100) has had no issues, but my two alts (lvl 20 and 17) will crash the game the moment I click ok to log onto them. ...