Forum Top: Technical Support

Hi all. This just happened today, seemingly out of nowhere. When I open the launcher (default SE launcher, not Steam), it shows the black FF logo...

So I've been FFXIV on the PS5. At random intervals the game has like a micro stutter, it's to the point where I can't enjoy the game anymore. I...

When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 2025-06-02 00:28...

After update I get a message "Platform Error'' ''The game launcher cannot be accessed on your current paltform" still not working after restoring...

I already tried repairing Microsoft EDGE. And I don't have the Microsoft runtime installed. https://imgur.com/a/rrvOSXW

I recently updated to Windows 11, and my game is experiencing stuttering, dropping from 60-70 fps, down to 30-40 consistently. Attached the dxdiag....

Once again NTT is shown to be a garbage provider. This is the normal path once it exits my provider and enters into the NTT infrastructure. ...

I have been having issues that I have noticed most commonly in Occult Crescent but now has been occurring in normal instanced content as well as in...

For the past week I've been having an issue with my game crashing the whole computer, where my PC freezes and the audio stops, I can't interact with...

I have really good internet and never had issues playing any other game, but in ffxiv only I consistently have had terrible packet loss. It seems...

I want to change my setting, make the changes and then I play the game normally. But the next time I connect, those setting go back to whatever they...

Getting multiple different error codes. Sometimes I can get to the character selection screen but fail to log in, other times I can't even log in on...

It mostly is happening in Occult Crescent, it happens reliably when a boss/fate is about to do some large moves and is making it impossible to play....

When I am in cities or places like Occult Crescent or Frontline, my sound will cut out partially. For example I can hear the BGM, and some spells...

Hello, Since last week i have been getting a lot of disconnects, thing that made difficult for me to raid and play. I consulted through a lot of...

I loaded into steam and get a black screen and the game not responding. try a trick where I open Task manager and turn off steam. Game start but give...

Greetings. I've been having random DX11 Crashes at random while in the middle of raid and gaming with friends. I have a pretty high end PC and I keep...

Hi, I've been playing since 2013 and I have never had the amount of packet loss I've been getting since the last patch. In rush hours I get 50-75%...

Game played fine last Thursday 4/24. Updated drivers on 4/25 and game played find in the evening. Logged back in Saturday and received "A problem...

I am currently unable to login to or play final fantasy 14 since the launch of patch 7.21. I am assuming this issue is related to the lodestone post...