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Threads 361 to 380 of 2651

Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 24,741
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,298
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,415
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,418
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,581
    12-05-2017, 04:33 AM Go to last post
  1. Unable to Update/Install

    Hello! After the maintenance this morning I found myself unable to update the game through the launcher, and was just greeted with an error message....

    Started by SlowGhosts‎, 07-07-2024 02:13 AM
    • Replies: 8
    • Views: 1,556
    07-10-2024, 01:47 AM Go to last post
  2. Fatal DirectX Error 11000002

    Game now crashes on title screen. Was working fine during early access until now. Previously, I thought it was due to overclocking, but that did not...

    Started by Inguk‎, 07-07-2024 06:40 AM
    directx error 11000002
    • Replies: 1
    • Views: 1,586
    07-10-2024, 12:22 AM Go to last post
  3. Severe Connectivity Issues

    Eversince this morning I've been trying to log into and play the game, but I always got booted out due to connectivity issues. The few times I'm able...

    Started by KernelWizard‎, 07-06-2024 05:19 PM
    connectivity issues, ddos, freeze, lag
    • Replies: 1
    • Views: 592
    07-09-2024, 11:03 PM Go to last post
  4. Can't enter the game. Japanese error code

    Hey guys, anyone else getting this message after loging in on the client and hitting play? (Already "repaired" the game client, re-downloaded the...

    Started by Nekro_Redbeard‎, 07-06-2024 07:22 AM
    bug, cant get in game, error 1 Deleted Post(s)
    • Replies: 1
    • Views: 570
    07-09-2024, 11:01 PM Go to last post
  5. Stuttering and FPS issues regardless of area

    Been having stuttering of my FPS regardless of the area I'm in. Initially when I logged in my fps was around 80, no issues. Mind you there is also...

    Started by NinneTheCat‎, 06-30-2024 01:49 AM
    fps drop, stutters/fps drops
    • Replies: 2
    • Views: 814
    07-09-2024, 10:32 PM Go to last post
  6. Graphic issue white/green dots flicker when loading certain areas

    Hi, i was wondering if anyone else has those weird dots flickering when teleporting/loading a new area. Its only happening when i join a new area...

    Started by Synthwave89‎, 07-06-2024 05:50 AM
    • Replies: 1
    • Views: 395
    07-09-2024, 10:14 PM Go to last post
  7. Game freezes in Deep Dungeon

    Game keeps causing laptop to freeze in deep dungeon after running more than one set of floors consecutively. I can run msq's for hours with no issue,...

    Started by Teleia_Etaira‎, 07-06-2024 02:52 AM
    • Replies: 1
    • Views: 457
    07-09-2024, 09:51 PM Go to last post
  8. No controller vibration since 7.0

    Ever since 7.0, I haven't been able to get my controller to vibrate no matter what setting(s) I use. I typically use DS4 Windows to connect my...

    Started by azaleai‎, 07-06-2024 12:09 AM
    • Replies: 1
    • Views: 1,429
    07-09-2024, 09:24 PM Go to last post
  9. DLSS Issues

    DLSS seems to be turning itself off whenever you are in a cutscene or talking to NPC's, making everything look like there is no anti aliasing at all....

    Started by Suzuha94‎, 06-29-2024 06:59 AM
    • Replies: 14
    • Views: 4,458
    07-09-2024, 04:22 PM Go to last post
  10. directx error 110000002 at specific cutscene (the game is afoot)

    Hello I keep encountering a directx error 110000002 at the same cut scene during a specific quest, The Game is Afoot. (where you go on the hunt with...

    Started by Dakota_Kaizen‎, 07-09-2024 11:42 AM
    • Replies: 1
    • Views: 582
    07-09-2024, 02:14 PM Go to last post
  11. Severe performance issues since 7.0 launch

    I have been having severe frame rate issues since Dawntrail early access started. Especially in Tuliyollal (among other places) my frame rate has...

    Started by kortheath‎, 07-07-2024 12:11 PM
    dawntrail changes, graphics update 7.0, performance fps, performance pc, system requirements
    • Replies: 2
    • Views: 1,572
    07-09-2024, 11:54 AM Go to last post
  12. Sound quality issues

    After the emergency update that happened last week. I noticed the audio quality has been terrible. I've reboot my system a couple of times to clear...

    Started by Darkside345‎, 07-09-2024 01:01 AM
    • Replies: 0
    • Views: 356
    07-09-2024, 01:01 AM Go to last post
  13. Cannot join any lobby

    After a 90002 (I think) error approximately 2 hours ago, I have been unable to login to any datacenter with error 2002. Oddly I can ping the...

    Started by werewolf_nr‎, 06-29-2024 02:30 PM
    • Replies: 9
    • Views: 1,141
    07-08-2024, 02:31 PM Go to last post
  14. nvgpucompcomp64.dll error message!

    Hi, Not sure if this is the right location to bring this matter to attention if it hasn't already, but has anyone ran into this error?...

    Started by Loveless_‎, 07-06-2024 01:32 AM
    • Replies: 6
    • Views: 1,083
    07-08-2024, 07:36 AM Go to last post
  15. Xbox series X framerate drops

    I can't really find a rhyme or reason for it. I know it's not my internet as I have great rate and download speeds. During my Xbox network tests. I...

    Started by jadan2000‎, 07-08-2024 04:37 AM
    • Replies: 1
    • Views: 411
    07-08-2024, 05:55 AM Go to last post
  16. [Xbox] Game Crashes in loading transitions

    My partner and I have been starting to play Dawntrail this morning, both on Xbox (one on Series X, one on Series S) We encountered numerous game...

    Started by RukaziSintakumo‎, 06-28-2024 07:19 PM
    1 Deleted Post(s)
    • Replies: 130
    • Views: 25,508
    07-07-2024, 11:16 PM Go to last post
  17. Game has lower frame rate while focused compared to unfocused

    ANY zone, no matter where. no matter the time, no matter if empty or busy. i've tested uncapping frame rate for the zones that are above my max frame...

    Started by GreenTurtles‎, 07-07-2024 02:35 PM
    • Replies: 1
    • Views: 528
    07-07-2024, 02:40 PM Go to last post
  18. DLSS Implementation

    Hi, good morning. I don't know if this is the right place to give feedback based on technical performance but after trying DLSS 3.5 implementation I...

    Started by Vanitax‎, 07-02-2024 03:35 AM
    amd, dlss, fsr, nvidia, upscaling
    • Replies: 6
    • Views: 2,113
    07-07-2024, 02:34 AM Go to last post
  19. Objects that emit light flickering while moving

    I was playing dawntrail early access just fine, but when I got on around 12-1pm est on 07/02/2024, I started noticing this weird issue where objects...

    Started by cheezi‎, 07-06-2024 08:37 AM
    • Replies: 0
    • Views: 633
    07-06-2024, 08:37 AM Go to last post
  20. PS5 Graphics issue

    My character models, NPC's, and background textures have all gone pixelated. But the system boxes and UI are perfectly fine. Does anyone have an idea...

    Started by KhonatoLihzeh‎, 07-04-2024 07:23 AM
    technical support
    • Replies: 2
    • Views: 642
    07-06-2024, 07:53 AM Go to last post

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