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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,225
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,229
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,317
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 64,671
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,497
    12-05-2017, 04:33 AM Go to last post
  1. Sound quality issues

    After the emergency update that happened last week. I noticed the audio quality has been terrible. I've reboot my system a couple of times to clear...

    Started by Darkside345‎, 07-09-2024 01:01 AM
    • Replies: 0
    • Views: 331
    07-09-2024, 01:01 AM Go to last post
  2. Cannot join any lobby

    After a 90002 (I think) error approximately 2 hours ago, I have been unable to login to any datacenter with error 2002. Oddly I can ping the...

    Started by werewolf_nr‎, 06-29-2024 02:30 PM
    • Replies: 9
    • Views: 1,040
    07-08-2024, 02:31 PM Go to last post
  3. nvgpucompcomp64.dll error message!

    Hi, Not sure if this is the right location to bring this matter to attention if it hasn't already, but has anyone ran into this error?...

    Started by Loveless_‎, 07-06-2024 01:32 AM
    • Replies: 6
    • Views: 1,000
    07-08-2024, 07:36 AM Go to last post
  4. Xbox series X framerate drops

    I can't really find a rhyme or reason for it. I know it's not my internet as I have great rate and download speeds. During my Xbox network tests. I...

    Started by jadan2000‎, 07-08-2024 04:37 AM
    • Replies: 1
    • Views: 386
    07-08-2024, 05:55 AM Go to last post
  5. [Xbox] Game Crashes in loading transitions

    My partner and I have been starting to play Dawntrail this morning, both on Xbox (one on Series X, one on Series S) We encountered numerous game...

    Started by RukaziSintakumo‎, 06-28-2024 07:19 PM
    14 Pages
    1 2 3 ... 14
    1 Deleted Post(s)
    • Replies: 130
    • Views: 24,587
    07-07-2024, 11:16 PM Go to last post
  6. Game has lower frame rate while focused compared to unfocused

    ANY zone, no matter where. no matter the time, no matter if empty or busy. i've tested uncapping frame rate for the zones that are above my max frame...

    Started by GreenTurtles‎, 07-07-2024 02:35 PM
    • Replies: 1
    • Views: 483
    07-07-2024, 02:40 PM Go to last post
  7. DLSS Implementation

    Hi, good morning. I don't know if this is the right place to give feedback based on technical performance but after trying DLSS 3.5 implementation I...

    Started by Vanitax‎, 07-02-2024 03:35 AM
    amd, dlss, fsr, nvidia, upscaling
    • Replies: 6
    • Views: 2,016
    07-07-2024, 02:34 AM Go to last post
  8. Objects that emit light flickering while moving

    I was playing dawntrail early access just fine, but when I got on around 12-1pm est on 07/02/2024, I started noticing this weird issue where objects...

    Started by cheezi‎, 07-06-2024 08:37 AM
    • Replies: 0
    • Views: 576
    07-06-2024, 08:37 AM Go to last post
  9. PS5 Graphics issue

    My character models, NPC's, and background textures have all gone pixelated. But the system boxes and UI are perfectly fine. Does anyone have an idea...

    Started by KhonatoLihzeh‎, 07-04-2024 07:23 AM
    technical support
    • Replies: 2
    • Views: 593
    07-06-2024, 07:53 AM Go to last post
  10. Graphics issues (PC)--plastic looking textures, overly bright housing lighting

    I'm on PC (Alienware Aurora R11, GPU: Nvidia RTX3070, Win10) and have noticed that most things now look plastic, particularly buildings and mountains...

    Started by starcat70‎, 07-06-2024 01:02 AM
    graphics problems
    • Replies: 0
    • Views: 404
    07-06-2024, 01:02 AM Go to last post
  11. Still Having Issues With Server Dissconections 90006

    Ever since dawntrail launched I've been struck with severe lag spikes that last anywhere from 5-15 seconds or it just sends me back to the login...

    Started by MathiasLaine‎, 07-04-2024 09:11 AM
    • Replies: 1
    • Views: 475
    07-05-2024, 11:55 PM Go to last post
  12. Crash - Cannot progress beyond Death Unto Dawn

    Hello, Everytime I begin Death Unto Dawn, my game crashes when it transitions from one group of Scions to the other. The farthest I got was to...

    Started by Zabriel‎, 07-05-2024 07:43 AM
    • Replies: 2
    • Views: 519
    07-05-2024, 11:47 PM Go to last post
  13. Ps5 version Crashing Occasionally Since Starting Dawntrail

    Is anyone else having full ps5 system shutdowns while playing dawntrail? I've seen other posts saying it could be overheating but I took the sides...

    Started by barnabyswift1‎, 07-04-2024 01:49 AM
    ps5 crashing dawntrail 4k
    • Replies: 2
    • Views: 967
    07-05-2024, 09:26 PM Go to last post
  14. 7.0 DirectX 1100002 error, constantly crashing to desktop and shutting PC down

    Okay this is getting a bit out of hand, My FC members and I have been having these DirectX errors now, and it's really ruining the experience. The...

    Started by Ojijiji‎, 07-01-2024 11:57 AM
    crash bugs, tech issues
    • Replies: 4
    • Views: 945
    07-05-2024, 06:44 PM Go to last post
  15. Launcher is Stuck on FFXIV logo

    Basically, when I try to start the game, launcher just won't go past FFXIV logo. I've heard it may be a problem with Edge cache so I cleared it, it...

    Started by Antoine_Lenheim‎, 06-27-2024 11:37 PM
    • Replies: 2
    • Views: 626
    07-05-2024, 05:34 PM Go to last post
  16. game does not launch

    I downloaded the update and logged in via the FF14 launcher and when I click on the play button the game crashes. I can't even get to the character...

    Started by Mythos12‎, 06-29-2024 12:13 AM
    5 Pages
    1 2 3 ... 5
    game launch 2 Deleted Post(s)
    • Replies: 41
    • Views: 33,622
    07-05-2024, 05:21 PM Go to last post
  17. Predictable frame stutter every 30 minutes

    I'm having a very strange issue. Every 30 minutes from when I start my PC, FF14 will drop to 0 fps for a second, and then again about a minute and a...

    Started by Beavertales‎, 07-05-2024 05:17 AM
    performance, stutter
    • Replies: 3
    • Views: 753
    07-05-2024, 05:00 PM Go to last post
  18. Issues with payment options - i2501 Error

    Hello! I'm not sure where else to turn as Support hasn't been helpful with this issue, so, my apologies as I know this is in the wrong place. ...

    Started by Psyryn‎, 07-05-2024 12:12 PM
    • Replies: 0
    • Views: 414
    07-05-2024, 12:12 PM Go to last post
  19. DiectX crashes (multiple error lines)

    I got random occuring DirectX errors, most frequent on PvP 2 crashes during match. On normal MSQ about 3-4 occurences in a day in random situations....

    Started by Mainecoo‎, 07-04-2024 12:24 AM
    • Replies: 5
    • Views: 1,038
    07-04-2024, 08:48 PM Go to last post
  20. Direct x crashes Right from launcher. Unable to Launch game

    Since last night I am unable to get into the game at all from the launcher. Each time I try I am greeted with the same DirectX Error messages ...

    Started by RhoddODduw‎, 07-04-2024 05:39 PM
    • Replies: 0
    • Views: 421
    07-04-2024, 05:39 PM Go to last post

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