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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 23,713
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,151
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,187
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 63,828
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,418
    12-05-2017, 04:33 AM Go to last post
  1. Dotted diagonal line/vertical white line showing up in screenshots, but not gameplay

    LAPTOP SPECS: Legion 5 Pro 16ITH6 Processor: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz Installed RAM 16.0 GB (15.8 GB usable)...

    Started by LazerSkink‎, 07-02-2024 08:51 AM
    graphical issue, screenshot, screenshot bug, white line in screenshot, white lines
    • Replies: 2
    • Views: 639
    07-12-2024, 07:46 AM Go to last post
  2. Borderless Windows and G-Sync

    So I spent a lot of time trying to get G-Sync to work in borderless windows for FFXIV. I know it works in fullscreen but I have multiple monitor...

    Started by BaxterRhodneyson‎, 02-17-2023 10:02 AM
    borderless, g-sync, rate, refresh, variable
    • Replies: 3
    • Views: 6,041
    07-12-2024, 05:52 AM Go to last post
  3. [CRASH] FFXIV Dawntrail make my pc goes black screen and fans at full speed

    (sorry for english, not my main language) Hey everyone, not sure i saw anyone else having the exact same problem but since im playing dawntrail, the...

    Started by Hishiina‎, 07-06-2024 05:47 PM
    computer crash, crash after patch
    • Replies: 6
    • Views: 2,781
    07-11-2024, 06:07 PM Go to last post
  4. Windows Version(Not Steam): Installer Only Allows Uninstall

    Windows 11 Pro 22621.3737. Windows version of FFXIV. When I run "ffxivsetup.exe" the only option it gives me is to uninstall. No option to...

    Started by invalidzod‎, 06-27-2024 11:25 AM
    • Replies: 2
    • Views: 1,261
    07-11-2024, 03:44 AM Go to last post
  5. Unable to Update/Install

    Hello! After the maintenance this morning I found myself unable to update the game through the launcher, and was just greeted with an error message....

    Started by SlowGhosts‎, 07-07-2024 02:13 AM
    • Replies: 8
    • Views: 1,236
    07-10-2024, 01:47 AM Go to last post
  6. Fatal DirectX Error 11000002

    Game now crashes on title screen. Was working fine during early access until now. Previously, I thought it was due to overclocking, but that did not...

    Started by Inguk‎, 07-07-2024 06:40 AM
    directx error 11000002
    • Replies: 1
    • Views: 1,399
    07-10-2024, 12:22 AM Go to last post
  7. Severe Connectivity Issues

    Eversince this morning I've been trying to log into and play the game, but I always got booted out due to connectivity issues. The few times I'm able...

    Started by KernelWizard‎, 07-06-2024 05:19 PM
    connectivity issues, ddos, freeze, lag
    • Replies: 1
    • Views: 543
    07-09-2024, 11:03 PM Go to last post
  8. Can't enter the game. Japanese error code

    Hey guys, anyone else getting this message after loging in on the client and hitting play? (Already "repaired" the game client, re-downloaded the...

    Started by Nekro_Redbeard‎, 07-06-2024 07:22 AM
    bug, cant get in game, error 1 Deleted Post(s)
    • Replies: 1
    • Views: 529
    07-09-2024, 11:01 PM Go to last post
  9. Stuttering and FPS issues regardless of area

    Been having stuttering of my FPS regardless of the area I'm in. Initially when I logged in my fps was around 80, no issues. Mind you there is also...

    Started by NinneTheCat‎, 06-30-2024 01:49 AM
    fps drop, stutters/fps drops
    • Replies: 2
    • Views: 765
    07-09-2024, 10:32 PM Go to last post
  10. Graphic issue white/green dots flicker when loading certain areas

    Hi, i was wondering if anyone else has those weird dots flickering when teleporting/loading a new area. Its only happening when i join a new area...

    Started by Synthwave89‎, 07-06-2024 05:50 AM
    • Replies: 1
    • Views: 352
    07-09-2024, 10:14 PM Go to last post
  11. Game freezes in Deep Dungeon

    Game keeps causing laptop to freeze in deep dungeon after running more than one set of floors consecutively. I can run msq's for hours with no issue,...

    Started by Teleia_Etaira‎, 07-06-2024 02:52 AM
    • Replies: 1
    • Views: 404
    07-09-2024, 09:51 PM Go to last post
  12. No controller vibration since 7.0

    Ever since 7.0, I haven't been able to get my controller to vibrate no matter what setting(s) I use. I typically use DS4 Windows to connect my...

    Started by azaleai‎, 07-06-2024 12:09 AM
    • Replies: 1
    • Views: 1,184
    07-09-2024, 09:24 PM Go to last post
  13. DLSS Issues

    DLSS seems to be turning itself off whenever you are in a cutscene or talking to NPC's, making everything look like there is no anti aliasing at all....

    Started by Suzuha94‎, 06-29-2024 06:59 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 3,990
    07-09-2024, 04:22 PM Go to last post
  14. directx error 110000002 at specific cutscene (the game is afoot)

    Hello I keep encountering a directx error 110000002 at the same cut scene during a specific quest, The Game is Afoot. (where you go on the hunt with...

    Started by Dakota_Kaizen‎, 07-09-2024 11:42 AM
    • Replies: 1
    • Views: 496
    07-09-2024, 02:14 PM Go to last post
  15. Severe performance issues since 7.0 launch

    I have been having severe frame rate issues since Dawntrail early access started. Especially in Tuliyollal (among other places) my frame rate has...

    Started by kortheath‎, 07-07-2024 12:11 PM
    dawntrail changes, graphics update 7.0, performance fps, performance pc, system requirements
    • Replies: 2
    • Views: 1,400
    07-09-2024, 11:54 AM Go to last post
  16. Sound quality issues

    After the emergency update that happened last week. I noticed the audio quality has been terrible. I've reboot my system a couple of times to clear...

    Started by Darkside345‎, 07-09-2024 01:01 AM
    • Replies: 0
    • Views: 318
    07-09-2024, 01:01 AM Go to last post
  17. Cannot join any lobby

    After a 90002 (I think) error approximately 2 hours ago, I have been unable to login to any datacenter with error 2002. Oddly I can ping the...

    Started by werewolf_nr‎, 06-29-2024 02:30 PM
    • Replies: 9
    • Views: 986
    07-08-2024, 02:31 PM Go to last post
  18. nvgpucompcomp64.dll error message!

    Hi, Not sure if this is the right location to bring this matter to attention if it hasn't already, but has anyone ran into this error?...

    Started by Loveless_‎, 07-06-2024 01:32 AM
    • Replies: 6
    • Views: 932
    07-08-2024, 07:36 AM Go to last post
  19. Xbox series X framerate drops

    I can't really find a rhyme or reason for it. I know it's not my internet as I have great rate and download speeds. During my Xbox network tests. I...

    Started by jadan2000‎, 07-08-2024 04:37 AM
    • Replies: 1
    • Views: 373
    07-08-2024, 05:55 AM Go to last post
  20. [Xbox] Game Crashes in loading transitions

    My partner and I have been starting to play Dawntrail this morning, both on Xbox (one on Series X, one on Series S) We encountered numerous game...

    Started by RukaziSintakumo‎, 06-28-2024 07:19 PM
    14 Pages
    1 2 3 ... 14
    1 Deleted Post(s)
    • Replies: 130
    • Views: 24,245
    07-07-2024, 11:16 PM Go to last post

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