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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 28,454
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,912
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 6,201
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 72,302
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 17,008
    12-05-2017, 04:33 AM Go to last post
  1. Error 2021 is crashing or force-quitting my game instance

    Does the game instance really need to be shut down and have to go through the harangue that is the launcher and 2FA repeatedly? What can I do to...

    Started by DaviQuesatia‎, 07-31-2024 11:34 AM
    • Replies: 1
    • Views: 655
    08-02-2024, 09:42 PM Go to last post
  2. 505 and 2021 Errors Game Crash when Data Center Travel

    Like many others, I was trying to get to Dynamis from Mateus and am now also stuck in the queue and my game crashes with 505 and 2021 errors. Since...

    Started by goblingoil‎, 07-31-2024 10:16 AM
    • Replies: 1
    • Views: 737
    08-02-2024, 09:25 PM Go to last post
  3. Launching the game through Steam causes black screen on startup

    Hello. When i launch the game from Steam the game wont load. It just makes the screen black forever. 1. Launch the game from Steam. 2. Type in...

    Started by CammyWinters‎, 07-30-2024 07:45 PM
    1 Deleted Post(s)
    • Replies: 4
    • Views: 2,221
    08-02-2024, 10:10 AM Go to last post
  4. unexpected error has occured

    I am tired of this error -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=- MyDocument C:\Users\pc\Documents FINAL FANTASY XIV ONLINE C:\Program...

    Started by Tunda‎, 07-24-2024 01:56 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 2,641
    07-31-2024, 09:33 PM Go to last post
  5. Unable to Login NA Data Center due to Data Center Travel Beta Testing

    Hello, I have been encountering an error every time I try to login to North America data center (where my main is). Every time I select "Start...

    Started by Azeory‎, 04-27-2024 07:16 PM
    5 Pages
    1 2 3 ... 5
    crash error cant play, cross region, data center travel, stuck
    • Replies: 41
    • Views: 11,441
    07-31-2024, 10:10 AM Go to last post
  6. Error 2002

    Since about 5 minutes i keep experiencing 2002 Errors aka Issues with the Lobby server. Are the DDOS'ers at it again? Everything else works...

    Started by Araxes‎, 07-30-2024 08:58 PM
    • Replies: 1
    • Views: 721
    07-31-2024, 12:26 AM Go to last post
  7. Extremely High Ping Recently

    After messing around with some command prompts when I was having issues, I discovered that my game freezes were associated with VERY high spikes in...

    Started by justausername‎, 07-27-2024 06:21 AM
    • Replies: 3
    • Views: 932
    07-30-2024, 10:42 PM Go to last post
  8. Graphic Flickering issue - Please help, im going blind

    Okay, I have a gtx 1070, and ever since I started playing, even before I upgraded my computer, I've been having this CONSTANT flickering around...

    Started by Olivia0x25‎, 07-02-2024 05:00 AM
    flickering, graphics issue, grass, support
    • Replies: 9
    • Views: 5,374
    07-30-2024, 10:28 PM Go to last post
  9. Game crashing almost hourly since raid update

    As title says, whole DT launch i've had no issues regarding the games stability until the raids dropped 2 weeks back. At first it didn't seem 'too'...

    Started by Bristlina‎, 07-27-2024 12:20 AM
    • Replies: 7
    • Views: 1,647
    07-30-2024, 10:15 PM Go to last post
  10. No audio in game

    Hello, whenever I launch the game starting today, there is no audio for my default device, yet if I change the audio source to my speakers, audio...

    Started by Tharpadarp‎, 07-27-2024 01:11 PM
    audio device output, mute, sound
    • Replies: 1
    • Views: 3,733
    07-30-2024, 09:28 PM Go to last post
  11. Played fine a few days ago, but now fails to launch

    steam acct logged in and played for some hours a few days ago. had a blast. when i logged off, it failed to close properly and crashed. now...

    Started by AhdDib‎, 07-29-2024 11:27 AM
    • Replies: 3
    • Views: 1,325
    07-30-2024, 03:33 PM Go to last post
  12. Odd Lighting In Hall of Flames

    AMD 6900 XT, Ryzen 7800x3D, Win10, occurs on all different graphical settings, not using FSR or other upscaling. Only seen in this specific...

    Started by Majorita‎, 07-01-2024 04:31 PM
    amd, bug, lighting
    • Replies: 1
    • Views: 708
    07-29-2024, 12:55 PM Go to last post
  13. Constant error 90002 and error 2002's ever since Endwalker

    I've finally solved it by playing FFXIV on my unlimited data hotspot, since the usual traceroute used on EU is constantly dc'ing after reaching up to...

    Started by Digested_Biscuit‎, 07-28-2024 06:48 AM
    • Replies: 0
    • Views: 500
    07-28-2024, 06:48 AM Go to last post
  14. PS5 DualSense controller on PC -- Hearing footsteps out of speaker?

    I've been playing on PC with a PS5 controller for a long time. I've never had an issue with it. Certain sounds (like duty pops) play from the...

    Started by ComPC‎, 07-25-2024 12:27 PM
    audio, controller, dualsense, sound, windows
    • Replies: 1
    • Views: 2,173
    07-26-2024, 10:57 PM Go to last post
  15. PS5 Launcher Not Populating

    When I access the PS5 Version of Final Fantasy XIV Dawntrail. I'm running into an issue where I can't log in. Launcher is having issues. I have tried...

    Started by Animeinfection‎, 07-25-2024 12:21 AM
    • Replies: 1
    • Views: 1,707
    07-26-2024, 10:38 PM Go to last post
  16. Microstutter near water in DT

    When near bigger bodies of water in the new zones, FF14 has microstutter issues. For example around the Aetheryte at Kozama'uka > Ok'hanu The...

    Started by aiqa‎, 07-23-2024 01:22 AM
    • Replies: 1
    • Views: 593
    07-26-2024, 09:52 PM Go to last post
  17. Framerate slowly deteriorating

    I have been standing around in dawntrail "town 2" for most of the day crafting to doing ventures. I locked frames to 60. over time, this eventually...

    Started by anna-steele‎, 07-17-2024 09:11 AM
    • Replies: 6
    • Views: 2,031
    07-26-2024, 09:25 PM Go to last post
  18. Game is silent crashing on start?

    Hello! I just played FF14 over 30 hours on my cloud PC. Now, as I changed to another client PC, it won't start on it anymore. I press play, the...

    Started by SeeEmAge‎, 07-22-2024 06:57 AM
    • Replies: 1
    • Views: 672
    07-26-2024, 09:20 PM Go to last post
  19. 7.01 causing game to take forever to open and more!

    As the title says, downloaded the 7.01 today, and tried to open the game and the game hangs on a black screen forever and out of the four times...

    Started by jamesipoo‎, 07-18-2024 05:23 AM
    crash, freeze, lag
    • Replies: 7
    • Views: 1,884
    07-24-2024, 11:49 AM Go to last post
  20. error 90002 when in high population zones.

    Hello I was doing fates in kozama'uka when everyone stopped moving and i got disconnected. This does happen frequently, especially if there are...

    Started by Kyrrios‎, 07-20-2024 04:21 AM
    • Replies: 3
    • Views: 1,089
    07-24-2024, 01:44 AM Go to last post

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