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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 25,592
    Aenwyrm
    06-15-2025, 09:26 AM Go to last post

  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,495
    Zhexos
    07-01-2024, 11:12 AM Go to last post

  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,664
    Zhexos
    11-17-2023, 05:26 AM Go to last post

  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 67,020
    Tonjiar
    01-18-2023, 02:44 AM Go to last post

  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,715
    Luxpheras
    12-05-2017, 04:33 AM Go to last post

  1. Login issues crashing to error 2002

    As above anyone encountered this as well?

    Started by Ashdawn‎, 08-08-2024 07:48 PM
    1 Deleted Post(s)
    • Replies: 9
    • Views: 1,280
    Votraftur
    08-10-2024, 12:19 AM Go to last post

  2. Constant random freezing

    Ever since dawntrail early access came out I have been experiencing random freezes for 5-30 second and then the game goes back to normal. The freezes...

    Started by HazzTD‎, 07-15-2024 01:44 AM
    crashing to desktop, fps, freezing, performance issues
    • Replies: 27
    • Views: 7,128
    Larirawiel
    08-09-2024, 04:37 PM Go to last post

  3. Cant leave the INN room or gold Saucer

    (Husband Posting for Kiiari) - I've done every step imaginable, Reinstalled the game, updated drivers, turned off Game mode. I can load in on my...

    Started by Kiiari‎, 06-29-2024 07:25 AM
    1 Deleted Post(s)
    • Replies: 48
    • Views: 7,917
    Kathne
    08-09-2024, 02:11 AM Go to last post

  4. Game randomly crashing since last update

    I've been getting this crash randomly. Sometimes when the game loses focus (I run in Borderless Fullscreen primarily, so that's weird already),...

    Started by dariakus‎, 08-06-2024 11:52 AM
    • Replies: 10
    • Views: 1,519
    Larirawiel
    08-07-2024, 03:27 PM Go to last post

  5. Data Center Travel Issue

    Hello, I attempted to use the Data Center Travel feature to travel from Kujata to Sophia. It failed. I successfully used this feature last...

    Started by Vampire_Bear‎, 07-31-2024 09:19 AM
    • Replies: 43
    • Views: 12,277
    Votraftur
    08-06-2024, 09:47 PM Go to last post

  6. Data Center Transfer issues revengance

    Getting stuck trying to travel to another data center to raid with my buddies, cant even meet up on Dynamis. whats the deal

    Started by Delphinus‎, 07-31-2024 12:33 PM
    • Replies: 1
    • Views: 575
    Votraftur
    08-06-2024, 09:10 PM Go to last post

  7. Audio stutters when doing large group content

    I'm not sure if this is just a me issue but I've noticed since the release of Dawntrail that I will experience strange audio stutters whenever I'm...

    Started by Teydryn‎, 07-29-2024 06:02 PM
    audio bug, technical support
    • Replies: 3
    • Views: 1,251
    VineasLep
    08-06-2024, 03:04 AM Go to last post

  8. Game Intermittently Freezes

    Hello, All - I'm finally making a post about this because I'm at my wit's end. Every once in a while, seemingly at random, FFXIV will freeze and...

    Started by HeroOfMythra‎, 06-05-2024 11:20 AM
    • Replies: 9
    • Views: 3,995
    HermitUK
    08-05-2024, 04:28 AM Go to last post

  9. Weird Lag?

    I'm honestly at a loss here. Every so often I'll have times where the game will just become unplayable. People will be moving, freeze in time, and...

    Started by SoleilXIV‎, 08-02-2024 01:53 PM
    #lag
    • Replies: 2
    • Views: 637
    Votraftur
    08-03-2024, 12:34 AM Go to last post

  10. Mac OS Client fails to launch WINE errors

    macOS Monterey MacBook Pro 16inch 2019, i9, 16GB RAM, Radeon Pro 5500M 4GB I am unable to launch the client after a recent update. I was able to...

    Started by Handmaidoffred‎, 08-02-2024 06:23 AM
    macos wine crash
    • Replies: 2
    • Views: 1,527
    Votraftur
    08-02-2024, 11:47 PM Go to last post

  11. Error 3088 Visiting characters cannot log in at this time

    Ok so lets get this straight. even if you log out with your character moved to the data center your static is on during non prime time hours you cant...

    Started by Delphinus‎, 08-01-2024 09:56 AM
    • Replies: 2
    • Views: 1,169
    Votraftur
    08-02-2024, 11:29 PM Go to last post

  12. DATA CENTER TRAVELLING STUCK

    I am on Aether and was attempting to go to Dynamis to play with friends who cant leave and my character is just stuck in limbo now. The game gives me...

    Started by kelphaze‎, 07-31-2024 09:26 AM
    • Replies: 5
    • Views: 1,342
    Votraftur
    08-02-2024, 10:42 PM Go to last post

  13. Error 2021 is crashing or force-quitting my game instance

    Does the game instance really need to be shut down and have to go through the harangue that is the launcher and 2FA repeatedly? What can I do to...

    Started by DaviQuesatia‎, 07-31-2024 11:34 AM
    • Replies: 1
    • Views: 574
    Votraftur
    08-02-2024, 09:42 PM Go to last post

  14. 505 and 2021 Errors Game Crash when Data Center Travel

    Like many others, I was trying to get to Dynamis from Mateus and am now also stuck in the queue and my game crashes with 505 and 2021 errors. Since...

    Started by goblingoil‎, 07-31-2024 10:16 AM
    • Replies: 1
    • Views: 690
    Votraftur
    08-02-2024, 09:25 PM Go to last post

  15. Launching the game through Steam causes black screen on startup

    Hello. When i launch the game from Steam the game wont load. It just makes the screen black forever. 1. Launch the game from Steam. 2. Type in...

    Started by CammyWinters‎, 07-30-2024 07:45 PM
    1 Deleted Post(s)
    • Replies: 4
    • Views: 1,776
    VirginiaXL
    08-02-2024, 10:10 AM Go to last post

  16. unexpected error has occured

    I am tired of this error -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=- MyDocument C:\Users\pc\Documents FINAL FANTASY XIV ONLINE C:\Program...

    Started by Tunda‎, 07-24-2024 01:56 AM
    • Replies: 13
    • Views: 2,264
    Tunda
    07-31-2024, 09:33 PM Go to last post

  17. Unable to Login NA Data Center due to Data Center Travel Beta Testing

    Hello, I have been encountering an error every time I try to login to North America data center (where my main is). Every time I select "Start...

    Started by Azeory‎, 04-27-2024 07:16 PM
    crash error cant play, cross region, data center travel, stuck
    • Replies: 41
    • Views: 9,891
    Toshu
    07-31-2024, 10:10 AM Go to last post

  18. Error 2002

    Since about 5 minutes i keep experiencing 2002 Errors aka Issues with the Lobby server. Are the DDOS'ers at it again? Everything else works...

    Started by Araxes‎, 07-30-2024 08:58 PM
    • Replies: 1
    • Views: 640
    Votraftur
    07-31-2024, 12:26 AM Go to last post

  19. Extremely High Ping Recently

    After messing around with some command prompts when I was having issues, I discovered that my game freezes were associated with VERY high spikes in...

    Started by justausername‎, 07-27-2024 06:21 AM
    • Replies: 3
    • Views: 808
    Votraftur
    07-30-2024, 10:42 PM Go to last post

  20. Graphic Flickering issue - Please help, im going blind

    Okay, I have a gtx 1070, and ever since I started playing, even before I upgraded my computer, I've been having this CONSTANT flickering around...

    Started by Olivia0x25‎, 07-02-2024 05:00 AM
    flickering, graphics issue, grass, support
    • Replies: 9
    • Views: 3,995
    Votraftur
    07-30-2024, 10:28 PM Go to last post
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