Forum Top: Technical Support

EDIT: I managed to fix it. Unfortunately, none of the staff's suggestions managed to fix my issue (although I would suggest anyone to go through...

Hello everyone! Everytime I patch the game, the black screen and crash problem comes back with a vengeance. Usually, after I restart my PC, it...

So I called off work to take a relaxing day tomorrow 08/30, and I noticed that a graphics driver was pending, i'm running AMD ryzen 5 5500 for CPU...

S rank Neyoozoteel was spawned in Yak'tel instance 2 and the entire server crashed. Travelers were unable to return home, and everyone was getting...

Every time I try and log into any of my characters on Mateus my game crashes. I was traveling so I need t log into my house to make sure I don't lose...

Character Name: Shaeno Hinotori Server: Zurvan (Also people in instance were from Ravana and Sophia). Time of first disconnection: 9:49pm After...

Is this caused by DDOS attacks?

Hello! Ever since DT launch, I've been getting hit with random disconnects with the 90002 error despite my internet being fine. This would happen...

I've tried every fix I can find online for this issue, and it still keeps happening. I'll list off every fix I've tried. - Reset the router -...

I have been having a issue with connecting to the game since yesterday. I restarted my router and it still has very slow connection. I could...

Onset of problem: 09:25 (eastern US time) <t:1723382700:t> Datacenter: Aether Server: Gilgamesh Platform: ps5 Began in Yanxia and continued...

A few days ago my game (and PC) crashed while playing two separate times and the cause appears to be that when I open FFXIV, the load on my GPU jumps...

Hey guys. As of the last hotfix my game has become more laggy, stuttering and now will randomly crash. i don't know if its been looked at but it...

I'm having issues with constant freezes since Aug 20. Prior to this there was some freezes but nothing major. Here are the solutions I've tried so...

04:30 EDT, Aether once: got past lobby to "bouncing Moogle" load screen; dies with 90002 constantly: cannot get past lobby; error 2002 It's not...

Just as the title says, I got maybe a cumulative hour of play. Couldn't even get through dailies. Only in the Alexandria dungeon did another player...

Since Sunday, every night around 1am EST, the game becomes unplayably laggy. This only affects Final Fantasy, and it doesn't seem to be from DDoS...

I am a long time Australian player with 1700 hours played on US servers over a number of years. My main account is on the NA Data Centre (Diabolos)...

EDIT: Was Error 90002 NOT 90006 Started getting these errors today. First time happened about 1 minute after login while checking retainers. Second...

So I've been having this issue for a couple of months now, and I'm not sure what I should do since it occurs inconsistently (and only happens with...