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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 24,701
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,294
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,406
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,385
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,574
    12-05-2017, 04:33 AM Go to last post
  1. New to the game. No idea what is wrong.

    I've been playing now for less than a month and when I booted up the game from the launcher, I was presented with this puzzling message before the...

    Started by MedicineStick‎, 07-15-2021 04:04 PM
    • Replies: 7
    • Views: 1,227
    07-17-2021, 01:40 AM Go to last post
  2. steam ffxiv online starter edition and ffxiv: shadow bringer standard edition

    steam ffxiv online starter edition and ffxiv: shadow bringer standard edition, no stromblood expansion. bought a redmage skip to lvl 70 from the...

    Started by sir0die‎, 07-15-2021 08:31 PM
    • Replies: 1
    • Views: 1,316
    07-16-2021, 11:10 PM Go to last post
  3. Direct X Fatal Error

    Greetings all, My first post and I'm really struggling with an issue where I receive an error message indicating "Fatal Direct Error 11000002" My...

    Started by Tranceacid‎, 07-16-2021 01:24 PM
    • Replies: 0
    • Views: 646
    07-16-2021, 01:24 PM Go to last post
  4. I've been in jail for 4 hours

    It has been 4 and a half hours in jail after 2 hours earlier today i just want to know why I am here and why i cant play

    Started by Enyooffire‎, 07-16-2021 01:13 PM
    help me
    • Replies: 0
    • Views: 920
    07-16-2021, 01:13 PM Go to last post
  5. Curious game crashes in a very specific part of the game.

    Curious question. Is there anyone else that experience a wide variety of crashes in "The Burn" dungeon, specifically. I know many people have...

    Started by Ailuron‎, 07-16-2021 01:17 AM
    crash, unplayable, windows 10
    • Replies: 1
    • Views: 1,253
    07-16-2021, 11:24 AM Go to last post
  6. Error 2002 / 90006

    10 days have passed and i still get these error everytime i try to play. I don't get it, it's never happened befor. I contacted my ISP (Fastweb)...

    Started by Fiumezens‎, 07-16-2021 09:14 AM
    • Replies: 0
    • Views: 859
    07-16-2021, 09:14 AM Go to last post
  7. Character stuck in Cut Scene crash loop

    My character is stuck in what seems like a permanent crash loop. As soon as I tried going to the Eorzean Alliance Headquaters through the MSQ, the...

    Started by Draxius‎, 07-15-2021 07:32 AM
    • Replies: 2
    • Views: 1,153
    07-16-2021, 07:04 AM Go to last post
  8. FF XIV doesn't boot

    Hi guys, I've played the trial version of ff XIV on mac few weeks ago. I just bought now the complete version on steam, entered keys, downloaded...

    Started by Amnesia777‎, 07-16-2021 05:23 AM
    boot, error, laucher
    • Replies: 0
    • Views: 1,022
    07-16-2021, 05:23 AM Go to last post
  9. Outside Monsters entering sealed boss fight area.

    In Castrum Meridianum during the boss fight had 2 magitek colossus enter into the sealed area during the boss fight. A player got close to sealed...

    Started by hynaku‎, 07-16-2021 04:56 AM
    • Replies: 0
    • Views: 627
    07-16-2021, 04:56 AM Go to last post
  10. Terrible lag and occasional error 90006

    Been experiencing really bad lags between 5pm - 12am (GMT+10) specifically. Other times seem to be perfectly fine. When the lag starts, these are...

    Started by etzlenos‎, 07-15-2021 11:54 PM
    • Replies: 1
    • Views: 887
    07-16-2021, 02:34 AM Go to last post

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