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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 24,243
    Aenwyrm
    06-15-2025, 09:26 AM Go to last post

  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,235
    Zhexos
    07-01-2024, 11:12 AM Go to last post

  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,328
    Zhexos
    11-17-2023, 05:26 AM Go to last post

  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 64,712
    Tonjiar
    01-18-2023, 02:44 AM Go to last post

  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,505
    Luxpheras
    12-05-2017, 04:33 AM Go to last post

  1. FF XIV doesn't boot

    Hi guys, I've played the trial version of ff XIV on mac few weeks ago. I just bought now the complete version on steam, entered keys, downloaded...

    Started by Amnesia777‎, 07-16-2021 05:23 AM
    boot, error, laucher
    • Replies: 0
    • Views: 986
    Amnesia777
    07-16-2021, 05:23 AM Go to last post

  2. Outside Monsters entering sealed boss fight area.

    In Castrum Meridianum during the boss fight had 2 magitek colossus enter into the sealed area during the boss fight. A player got close to sealed...

    Started by hynaku‎, 07-16-2021 04:56 AM
    • Replies: 0
    • Views: 601
    hynaku
    07-16-2021, 04:56 AM Go to last post

  3. Terrible lag and occasional error 90006

    Been experiencing really bad lags between 5pm - 12am (GMT+10) specifically. Other times seem to be perfectly fine. When the lag starts, these are...

    Started by etzlenos‎, 07-15-2021 11:54 PM
    • Replies: 1
    • Views: 858
    Requium13
    07-16-2021, 02:34 AM Go to last post
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