Forum Top: Technical Support

Hello I’ve been trying to install on an external hard drive for my partner and I can’t for the life of me figure out to change the install...

Hello, the game was running fine for the past 2 weeks with maybe an odd error here and there that was bearable and didn't require extensive research...

Ever since around December 2020, every time Windows 10 installs Windows updates, FFXIV loses a great deal of performance. With every Windows update,...

Hi!I've been able to play ffxiv on my laptop for months,but since las week I can't launch the game,it keeps giving me a fatal direxct...

Anyone else getting this? PSN is working, as is everything else. Using ps4 version on ps5.

When I click on the FFXIV game icon to open the launcher & login window, The login window comes up with the background image, and all the dated links...

I'm not sure the exact nature of the issue because it's in Japanese except the file names. When I launch it goes to a black screen with a white...

Hello, i've been playing FF14 almost half year (currently at the latest patch) and 2 of my friends wanna try this game, they signed up / register...

i dunno where to ask, my current account now registered in region 2 turkey psn on ps4 but since i can't buy endwalker in that region anymore, and now...

i realized that when i installed the FF on a HDD, it only crashed like once a month, if i install on my SSD Nvme it crashed almost everytime i...

After upgrading both my motherboard and CPU with a fresh install of windows, my FFXIV performance has completely dropped. I have tried most...

I've been playing now for less than a month and when I booted up the game from the launcher, I was presented with this puzzling message before the...

steam ffxiv online starter edition and ffxiv: shadow bringer standard edition, no stromblood expansion. bought a redmage skip to lvl 70 from the...

Greetings all, My first post and I'm really struggling with an issue where I receive an error message indicating "Fatal Direct Error 11000002" My...

It has been 4 and a half hours in jail after 2 hours earlier today i just want to know why I am here and why i cant play

Curious question. Is there anyone else that experience a wide variety of crashes in "The Burn" dungeon, specifically. I know many people have...

10 days have passed and i still get these error everytime i try to play. I don't get it, it's never happened befor. I contacted my ISP (Fastweb)...

My character is stuck in what seems like a permanent crash loop. As soon as I tried going to the Eorzean Alliance Headquaters through the MSQ, the...

Hi guys, I've played the trial version of ff XIV on mac few weeks ago. I just bought now the complete version on steam, entered keys, downloaded...