Forum Top: Technical Support

Received yesterday, "A fatal DirectX error has occurred (11000002)." and updated to slightly newer Nvidia driver. Played for a few hours without...

Hello! I had a problem like this before. I fixed it easily by moving the listening position to 100. It fixed it. I was streaming today and doing...

Game slows down and lags for 5 to 10 seconds and now when teleporting I'm getting 90001 errors. Didn't get any of this early in the morning or...

Recently I've been receiving this script error when launching the game through steam: https://www.googletagmanager.com/gtag/js?id=G-7XTKR992CG is...

Alright so When I shutdown the game of late I get this Error for 14's DX11. Now I did just Swap/upgrade my Laptops Ram from a set of Samsung 2x8gb...

Ever since installing DT, I only seem to be able to get a few minutes of gameplay before it causes my PC to hard crash (as if it is rebooting the PC,...

** PLEASE STOP CLOSING THIS TICKET - BUG REPORTS TELL ME TO GO TO TECH SUPPORT ** The game has been stuttering for thousands of players since the...

For about a month or so now, I’ve been randomly getting both the 90002 and 90001 errors on PC. It’s been SO aggravating when trying to queue for...

Hi all. As the title states, I am still having problems with animations being delayed. Most noteably in alliance raides, level 70 and up. Sometimes...

Hello, As of about an hour ago I have been having issues connecting to my main data center(chaos) and have been getting the dreaded error 2002. I...

Was getting an error when trying to launch game on my PS4 saying that the PSN Was undergoing maintenance *(WS-37270-9) Everything I looked up did...

Hi there! I play the game windowed in 1680 x 1050 or roughly here about. My monitor is technically double but having it at it's correct resolution...

Hi everyone, recently I have encountered an issue where my fps drops very low (10fps-40fps) only in the Dragonsong Reprise Ultimate, but maintains...

Que'd in for Alliance Raid, black screen, got 90002 error Tried to reconnect 9002 error Have retried x 8 times, can not get back in Free company...

Hello, Since I started using the extension, I've had directx crashes, so I've contacted support and tried everything. I know I'm not the only one...

EDIT: I managed to fix it. Unfortunately, none of the staff's suggestions managed to fix my issue (although I would suggest anyone to go through...

Hello everyone! Everytime I patch the game, the black screen and crash problem comes back with a vengeance. Usually, after I restart my PC, it...

So I called off work to take a relaxing day tomorrow 08/30, and I noticed that a graphics driver was pending, i'm running AMD ryzen 5 5500 for CPU...

S rank Neyoozoteel was spawned in Yak'tel instance 2 and the entire server crashed. Travelers were unable to return home, and everyone was getting...

Every time I try and log into any of my characters on Mateus my game crashes. I was traveling so I need t log into my house to make sure I don't lose...