Forum Top: Technical Support

Hello! I have been having an on and off going issue for quite a while since Stormblood with launching the game as I get this message when trying to...

I've been having connection issues recently mere minutes after login. Can't talk to two NPCs without getting kicked out. There's already a...

I have 2 retainers and wanted a 3rd. On the page it shows 1 retainer as 1.40 Euros BUT on the payment confirmation page it then states it wants to...

I've been scratching my head at this issue for a few days now and, apparently, any threads made about this were never really solved. I came across a...

Hi all, First off I’m recently new to the game (just starting HW). Also this is my first post on here as I can’t seem to find any information...

Hello everyone. Firstly, my english is not the best so sorry for any error. TLDR; I'm getting DX11 error since some days ago and i cant resolve....

As the title says, I recently purchased the senor sabotender emote but It's been 30 mins now, and I never got it. The purchase went through as...

This post used to contain some information that I choose to delete (can't delete the thread and due to that, I'm editing the post).

Hello, I am trying to install FFXIV on my laptop and every time I log into the client and it begins installing FFXIV, it crashes and a blue screen...

Initially game randomly kept crashing 5-15 mins after starting. Nothing would fix it. Decided to uninstall ff14 and try for a fresh install. ...

As title says, I get this error message when trying to log on: unable to launch final fantasy xiv updater I have done the following: 1....

I am trying to pre-order endwalker via https://store.eu.square-enix-games.com/ When I try to verify my payment info, this message appears: ...

Hey! For about a week or so, I've been having really bad issues with lag. NPC's dialogue pop-ups take about 30s to a full minute to open; mob,...

Hello, I'm currently unable to log in to my main character (it's been sometime now since I've been trying several workarounds). In 177.5 hours of...

Hello, I get An unexpected error has occurred error and my game crashes. Not immediately. I see no application error in event viewer. Issue is...

Hello, Long story short: currently living in Vietnam, and started playing the free trial. quickly realized that was a big mistake considering that...

Since yesterday 21.08.2021 i get Lag spikes that the whole People Freeze for like 10 Seconds and then they all move again my Character has the "Dc...

Hey guys i know this isnt new and we have many post about this,but my situation seems a bit special. First i gonna say that i have tried every...

Ever since patch 5.5 dropped I've been experiencing a delay in my chat log on a daily and consistent basis. I've confirmed this while in call with...

Haia, I have a problem with playing FFXIV. My game crashes a lot. I have tried so far: - reinstalling the game - deleting, reinstalling and...