Forum Top: Technical Support

I have 2 retainers and wanted a 3rd. On the page it shows 1 retainer as 1.40 Euros BUT on the payment confirmation page it then states it wants to...

I've been scratching my head at this issue for a few days now and, apparently, any threads made about this were never really solved. I came across a...

Hi all, First off I’m recently new to the game (just starting HW). Also this is my first post on here as I can’t seem to find any information...

Hello everyone. Firstly, my english is not the best so sorry for any error. TLDR; I'm getting DX11 error since some days ago and i cant resolve....

As the title says, I recently purchased the senor sabotender emote but It's been 30 mins now, and I never got it. The purchase went through as...

This post used to contain some information that I choose to delete (can't delete the thread and due to that, I'm editing the post).

Hello, I am trying to install FFXIV on my laptop and every time I log into the client and it begins installing FFXIV, it crashes and a blue screen...

Initially game randomly kept crashing 5-15 mins after starting. Nothing would fix it. Decided to uninstall ff14 and try for a fresh install. ...

As title says, I get this error message when trying to log on: unable to launch final fantasy xiv updater I have done the following: 1....

I am trying to pre-order endwalker via https://store.eu.square-enix-games.com/ When I try to verify my payment info, this message appears: ...

Hey! For about a week or so, I've been having really bad issues with lag. NPC's dialogue pop-ups take about 30s to a full minute to open; mob,...

Hello, I'm currently unable to log in to my main character (it's been sometime now since I've been trying several workarounds). In 177.5 hours of...

Hello, I get An unexpected error has occurred error and my game crashes. Not immediately. I see no application error in event viewer. Issue is...

Hello, Long story short: currently living in Vietnam, and started playing the free trial. quickly realized that was a big mistake considering that...

Since yesterday 21.08.2021 i get Lag spikes that the whole People Freeze for like 10 Seconds and then they all move again my Character has the "Dc...

Hey guys i know this isnt new and we have many post about this,but my situation seems a bit special. First i gonna say that i have tried every...

Ever since patch 5.5 dropped I've been experiencing a delay in my chat log on a daily and consistent basis. I've confirmed this while in call with...

Haia, I have a problem with playing FFXIV. My game crashes a lot. I have tried so far: - reinstalling the game - deleting, reinstalling and...

Hi there, since I started playing about a month ago my game has experienced the occasional CTD (no error message) but typicaly only in quite heavily...

Hello Dear Dev team, and honestly whomever reads this. I've logged in earlier tonight, done my usual crafting about, and as I teleported to the...