Forum Top: Technical Support

Ever since I've started playing I keep getting crashes while doing the most innocuous things such as browsing a vendor's products, or working with a...

Running FFXIV in Borderless Windowed Mode at 144hz causes all my windows, such as videos and streams to lag on my second monitor which is running at...

I don't know why when my game got hotfix last time and my game starts to crashes when I'm logging in and it always shows "Final Fantasy XIV’ Fatal...

Hello guys! I've come across some problems after returning to final fantasy again after several years away. When trying to start the game in...

I am in the NA region, and I launch FFXIV through steam. I have not been able to access FFXIV all day. Everytime I launch the launcher it fails and...

Hi All, Not sure if anyone can help, but I play on a Mac and install Big Sur 11.5.1 on the weekend and now I can't open the Launcher...basically I...

Hello! I have been having an on and off going issue for quite a while since Stormblood with launching the game as I get this message when trying to...

I've been having connection issues recently mere minutes after login. Can't talk to two NPCs without getting kicked out. There's already a...

I have 2 retainers and wanted a 3rd. On the page it shows 1 retainer as 1.40 Euros BUT on the payment confirmation page it then states it wants to...

I've been scratching my head at this issue for a few days now and, apparently, any threads made about this were never really solved. I came across a...

Hi all, First off I’m recently new to the game (just starting HW). Also this is my first post on here as I can’t seem to find any information...

Hello everyone. Firstly, my english is not the best so sorry for any error. TLDR; I'm getting DX11 error since some days ago and i cant resolve....

As the title says, I recently purchased the senor sabotender emote but It's been 30 mins now, and I never got it. The purchase went through as...

This post used to contain some information that I choose to delete (can't delete the thread and due to that, I'm editing the post).

Hello, I am trying to install FFXIV on my laptop and every time I log into the client and it begins installing FFXIV, it crashes and a blue screen...

Initially game randomly kept crashing 5-15 mins after starting. Nothing would fix it. Decided to uninstall ff14 and try for a fresh install. ...

As title says, I get this error message when trying to log on: unable to launch final fantasy xiv updater I have done the following: 1....

I am trying to pre-order endwalker via https://store.eu.square-enix-games.com/ When I try to verify my payment info, this message appears: ...

Hey! For about a week or so, I've been having really bad issues with lag. NPC's dialogue pop-ups take about 30s to a full minute to open; mob,...

Hello, I'm currently unable to log in to my main character (it's been sometime now since I've been trying several workarounds). In 177.5 hours of...