Forum Top: Technical Support

I bought a key for FFXIV, I play on Mac, but after activate, the key got activated only for Windows. There is any change to move this key from...

When moving into Heavensward content I can no longer Load my main character. It first started when I sellected the Heavensward start screen from the...

Hello, I'm just here to post that I, like what appears to be many, many others, am experiencing Dx11 crashes. 3950x 2080ti 32GB 3600mhz m.2 ...

I'm getting constant 90002 error's when doing solo Heaven on High. Other internet applications work fine when the disconnects happen, usually have a...

When I closed the game last night everything was fine, I hadn't made any changes to anything, just logged out and quit the game to go to bed. Now...

Greetings, I am a new player and I've successfully leveled through ARR and Heavensward without a single crash. Then during the Stormblood MSQ that...

Hello! Quick question because im lost. I just disabled fullscreen optimisation for ffxiv - in the official forums here this is advised incase you...

Ever since I've started playing I keep getting crashes while doing the most innocuous things such as browsing a vendor's products, or working with a...

Running FFXIV in Borderless Windowed Mode at 144hz causes all my windows, such as videos and streams to lag on my second monitor which is running at...

I don't know why when my game got hotfix last time and my game starts to crashes when I'm logging in and it always shows "Final Fantasy XIV’ Fatal...

Hello guys! I've come across some problems after returning to final fantasy again after several years away. When trying to start the game in...

I am in the NA region, and I launch FFXIV through steam. I have not been able to access FFXIV all day. Everytime I launch the launcher it fails and...

Hi All, Not sure if anyone can help, but I play on a Mac and install Big Sur 11.5.1 on the weekend and now I can't open the Launcher...basically I...

Hello! I have been having an on and off going issue for quite a while since Stormblood with launching the game as I get this message when trying to...

I've been having connection issues recently mere minutes after login. Can't talk to two NPCs without getting kicked out. There's already a...

I have 2 retainers and wanted a 3rd. On the page it shows 1 retainer as 1.40 Euros BUT on the payment confirmation page it then states it wants to...

I've been scratching my head at this issue for a few days now and, apparently, any threads made about this were never really solved. I came across a...

Hi all, First off I’m recently new to the game (just starting HW). Also this is my first post on here as I can’t seem to find any information...

Hello everyone. Firstly, my english is not the best so sorry for any error. TLDR; I'm getting DX11 error since some days ago and i cant resolve....

As the title says, I recently purchased the senor sabotender emote but It's been 30 mins now, and I never got it. The purchase went through as...