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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 23,764
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,155
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,206
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 63,873
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,430
    12-05-2017, 04:33 AM Go to last post
  1. Error 90002

    Hey guys i know this isnt new and we have many post about this,but my situation seems a bit special. First i gonna say that i have tried every...

    Started by mushashi‎, 08-25-2021 09:54 AM
    • Replies: 0
    • Views: 662
    08-25-2021, 09:54 AM Go to last post
  2. Chat Log Delay

    Ever since patch 5.5 dropped I've been experiencing a delay in my chat log on a daily and consistent basis. I've confirmed this while in call with...

    Started by SacraAnima‎, 08-25-2021 05:13 AM
    chat, chat log, delay, log
    • Replies: 0
    • Views: 1,014
    08-25-2021, 05:13 AM Go to last post
  3. Game crashes, sometimes with and but mostly without showing errors

    Haia, I have a problem with playing FFXIV. My game crashes a lot. I have tried so far: - reinstalling the game - deleting, reinstalling and...

    Started by LlilyanneMoore‎, 08-24-2021 06:16 AM
    • Replies: 0
    • Views: 883
    08-24-2021, 06:16 AM Go to last post
  4. Multiple, Frequent Crashes

    Hi there, since I started playing about a month ago my game has experienced the occasional CTD (no error message) but typicaly only in quite heavily...

    Started by jpbugfights‎, 08-24-2021 02:26 AM
    • Replies: 0
    • Views: 794
    08-24-2021, 02:26 AM Go to last post
  5. Went to Gold Saucer, Game Crashed

    Hello Dear Dev team, and honestly whomever reads this. I've logged in earlier tonight, done my usual crafting about, and as I teleported to the...

    Started by DeminB‎, 08-22-2021 06:57 AM
    game broken europe server, game crash
    • Replies: 1
    • Views: 1,380
    08-23-2021, 11:28 PM Go to last post
  6. Game crashes / closes when entering Stone Vigil

    New to this game, that having been said, it has worked for weeks now perfectly, but now I have a main story quest to enter the Stone Vigil, and no...

    Started by Andrewmc45‎, 08-21-2021 05:35 AM
    crash no error, stone vigil
    • Replies: 3
    • Views: 1,040
    08-23-2021, 11:25 PM Go to last post
  7. mac

    i play FF14 on an older macbook pro and when ever i use discord the sound in game gets all messy it cuts in any1 know what I can do ?

    Started by kevin_m‎, 08-19-2021 08:43 AM
    • Replies: 3
    • Views: 1,585
    08-23-2021, 03:14 PM Go to last post
  8. Hackers getting around 2FA.

    Hey there people. I was playing on 1st august and I got a tell from some random person talking about a raffle that I was invited to. Forgetting the...

    Started by SerenaValen‎, 08-04-2021 07:26 AM
    account banning, suspended, suspicious activity 1 Deleted Post(s)
    • Replies: 8
    • Views: 2,420
    08-23-2021, 02:53 AM Go to last post
  9. Game Crashing when opening actions and traits window.

    This just started today, i was playing this morning with no issue, but recently, the game started crashing when i hit "P" or open the acitons and...

    Started by jwalton‎, 08-23-2021 02:33 AM
    • Replies: 0
    • Views: 368
    08-23-2021, 02:33 AM Go to last post
  10. Binding caps lock

    I was wondering if anyone knows how to bind the caps lock button. I have been trying to bind it to target self but it says that I can't use that key....

    Started by Loganhammer‎, 08-23-2021 12:21 AM
    bind, key bind
    • Replies: 0
    • Views: 1,312
    08-23-2021, 12:21 AM Go to last post
  11. Dx11 / XAudio crashes

    Hello, This is my second time posting on the forums about errors that i've received in game, previously the amount of errors I was receiving was...

    Started by KoolAidWizard‎, 08-20-2021 06:07 AM
    • Replies: 8
    • Views: 2,287
    08-22-2021, 11:38 PM Go to last post
  12. Lobby Connection Issues

    Yesterday morning, I noticed the game lagging very heavily before I finished playing. Today, constant "Lobby Connection" issue. If I finally do...

    Started by RopeDrink‎, 08-22-2021 07:18 PM
    • Replies: 3
    • Views: 829
    08-22-2021, 07:33 PM Go to last post
  13. the server lagg is killing the fun

    Fairly new player, only recently got to shadowbringers. really starting to enjoy my journey as on these later expansions the developers really upped...

    Started by Djuntul‎, 08-20-2021 05:04 AM
    eu, lag, server 1 Deleted Post(s)
    • Replies: 12
    • Views: 6,181
    08-22-2021, 06:04 PM Go to last post
  14. Unable To Download Patch Files

    Good Evening, My friend and I switched from World of Warcraft to Final Fantasy. My friend keeps on getting an error when she tries to download the...

    Started by WickedLance‎, 08-22-2021 05:07 PM
    • Replies: 0
    • Views: 994
    08-22-2021, 05:07 PM Go to last post
  15. Sound cut out randomly

    So this has happened to me twice now. Playing the game, then suddenly no sound from it. I have sound from other applications, just not FF14. First...

    Started by OtakuMage‎, 08-21-2021 01:33 AM
    technical difficulties
    • Replies: 2
    • Views: 2,639
    08-22-2021, 02:35 PM Go to last post
  16. Games freezes after less than 7 minutes tried everything

    This just started today, the game ran fine for a week now it I can't play it for more than 10 minutes without it freezing. First it was the direct x...

    Started by Hollanderbk‎, 08-16-2021 10:23 AM
    • Replies: 4
    • Views: 1,817
    08-21-2021, 06:57 AM Go to last post
  17. Something to try for random DX11 crashes

    Hi, For those suffering from the random dx11 crashes that have been plaguing some users, I found a possible solution. Note, this might not work...

    Started by Azharahs‎, 08-20-2021 11:23 PM
    crash, dx11
    • Replies: 1
    • Views: 1,707
    08-21-2021, 06:15 AM Go to last post
  18. All Achievements showing May 2020 bug?

    Looking at my lodestone achievement they have all seemed to been changed to May 2020, I have been playing the game longer than that. Is there any...

    Started by goduffgo‎, 08-21-2021 02:52 AM
    • Replies: 0
    • Views: 624
    08-21-2021, 02:52 AM Go to last post
  19. Help for those with Directx / AMD crashes

    Hi everyone, So the whole afternoon I've been trying to log into the game (it's been YEARS). I was curious and wanted to come back, create a new...

    Started by RemingtonTeno‎, 08-08-2021 04:18 PM
    1 Deleted Post(s)
    • Replies: 7
    • Views: 8,584
    08-21-2021, 12:09 AM Go to last post
  20. Secure Token Batt 05

    What does it mean when my secure token shows Batt 05?

    Started by sparkajen‎, 08-20-2021 02:11 AM
    batt 05, secure token
    • Replies: 1
    • Views: 570
    08-20-2021, 01:06 PM Go to last post

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