Forum Top: Technical Support

After a fresh windows install in which I formatted my boot drive, I'm now getting a game crash immediately after clicking Play in the launcher. A...

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Hello! NVidia had a new driver update recently and now I keep getting this error. Sure my game would crash a lot before but now I can't even play it...

Hello all, I have bought all the expansions and they went to a separate "service account", number2. When trying to change the account service from...

I am randomly receiving the following error message when trying to join a party in Party Finder "could not retrieve party recruitment information" ...

I recently started playing FFXIV, since then I started noticing frequent shutdown. But it's not a complete shutdown, the image of my 2 monitors...

Hi, I have been having issues the past few days with my launcher. It gives me 3 different script errors with links that seems to lead to weird coding...

I have a problem where my resolution won't scale right. It was fine when I was in windowed mode originally. The resolution was at 1280x720 and the...

I recently received a warning through email about breaking the code of conduct for language but i honestly don't remember saying anything worth...

So this is a strange one to me. My wife has had a massive stutter/frame drop going on whenever she plays...for years. It happens on the minute, every...

I am running ffxiv on an imac, retina 5k, 27-inch, 2017 running os 10.13.6. Once I get to the character selection screen, the game freezes then...

Hello everyone, I have a big problem with the pre-order of Endwalker. I had made a pre-order on August 13th, so I was able to get the bonus by...

I bought a key for FFXIV, I play on Mac, but after activate, the key got activated only for Windows. There is any change to move this key from...

When moving into Heavensward content I can no longer Load my main character. It first started when I sellected the Heavensward start screen from the...

Hello, I'm just here to post that I, like what appears to be many, many others, am experiencing Dx11 crashes. 3950x 2080ti 32GB 3600mhz m.2 ...

I'm getting constant 90002 error's when doing solo Heaven on High. Other internet applications work fine when the disconnects happen, usually have a...

When I closed the game last night everything was fine, I hadn't made any changes to anything, just logged out and quit the game to go to bed. Now...

Greetings, I am a new player and I've successfully leveled through ARR and Heavensward without a single crash. Then during the Stormblood MSQ that...

Hello! Quick question because im lost. I just disabled fullscreen optimisation for ffxiv - in the official forums here this is advised incase you...