Forum Top: Technical Support

I was about to go into a dungeon and so i went to put my ninja gear set on and its not in my inventory it's gone :mad:

I've been playing this game for the last 2 years now on my PS4 Pro, and had barely been affected by things like lag or disconnects. But since last...

So I'm having this incredibly irritating issue of my PC just abruptly shutting down in the midst of extended cutscenes. I'm not sure at all why it's...

During some cutscenes my computer screen will go black and forces me to restart my PC. It typically happens when there are a lot of light effects or...

In the last few weeks I have been suffering major ping issues. I have gone from roughly 170ish to a constant 215+ This occurs only in FFXIV and I...

I was in my inn room watching a cs 8 had to skip because my queue popped. As soon as I clicked on it to watch windows crashed and I got a yellow...

Hello. I've been playing on ps4 for about a month and decided to try mouse and keyboard. I went into devices on ps4 > controllers > communication...

I noticed this the most during the air force one minigame in the gold saucer... I would move the mouse and it would take 0.3-0.6s for the cursor to...

My girlfriend's game keeps crashing whenever she takes on the above stated MSQ. We've tried everything from reinstalling DX11, updating her drivers,...

Anyone Know any fixes for the "an unexpected error has occurred. exiting final fantasy xiv.(6d)", we have tried everything from MacType (doesn't...

Hello. Recently, I managed to re-install FFXIV on my computer after several "Unable to update game files" errors. It was a slow and arduous process,...

Hello, My launcher does not seems to load the CSS correctly regarding the authent part. Has anyone already experienced this ? Thanks.

Has anyone seen this before? I've tried restarting the app, restarting the PS4 and also reinstalling the entire game and still this remains. ...

Hello, several days ago I contacted support, due to an error that a second service has been created for me when exchanging a code for all expansions,...

I recently got to the msq between stormblood and shadowbringers so the patch quests and every voiced cutscene has crashed but i always got past it...

Last week I did Palace of the dead solo. I've completed the run solo doing floor 1 to 100 without dying and a save game that can prove that (also...

Is it possible to move a character to a 2nd account?

For some games I bought later a steam version only to have the launcher there. (ESO for example) Is there any way to do this for FF14? I tried it...

I have been having 0 issues with my ping with the game for about two months but for the last two hours I have been having insane packet loss issue. I...