Forum Top: Technical Support

Hello. I've been playing on ps4 for about a month and decided to try mouse and keyboard. I went into devices on ps4 > controllers > communication...

I noticed this the most during the air force one minigame in the gold saucer... I would move the mouse and it would take 0.3-0.6s for the cursor to...

My girlfriend's game keeps crashing whenever she takes on the above stated MSQ. We've tried everything from reinstalling DX11, updating her drivers,...

Anyone Know any fixes for the "an unexpected error has occurred. exiting final fantasy xiv.(6d)", we have tried everything from MacType (doesn't...

Hello. Recently, I managed to re-install FFXIV on my computer after several "Unable to update game files" errors. It was a slow and arduous process,...

Hello, My launcher does not seems to load the CSS correctly regarding the authent part. Has anyone already experienced this ? Thanks.

Has anyone seen this before? I've tried restarting the app, restarting the PS4 and also reinstalling the entire game and still this remains. ...

Hello, several days ago I contacted support, due to an error that a second service has been created for me when exchanging a code for all expansions,...

I recently got to the msq between stormblood and shadowbringers so the patch quests and every voiced cutscene has crashed but i always got past it...

Last week I did Palace of the dead solo. I've completed the run solo doing floor 1 to 100 without dying and a save game that can prove that (also...

Is it possible to move a character to a 2nd account?

For some games I bought later a steam version only to have the launcher there. (ESO for example) Is there any way to do this for FF14? I tried it...

I have been having 0 issues with my ping with the game for about two months but for the last two hours I have been having insane packet loss issue. I...

Last week on Reshiram Pokemon, I did my three Neir clears for my coins and augmented her body piece. During The Tower at Paradigm's Breach, I learned...

Hello! I've been dealing with constant crashes since August. From DX11 errors to no error messages at all. I've tried everything: Reinstalled...

I bought wrongly the PC version for my account, there is a way to replace it for the Mac version? I don't have Windows in my mac.

Hello, I teleported to camp drybone and got kicked out of the game with this error. I am unable to log in on the character anymore and I receive...

So I recently started playing again after a few years away from the game. I reinstalled the game and began playing a fresh character on 8/11 of this...

Hi, after reinstalling the game, trying every driver version that exists, updating BIOS, performing clean boot, moving the game to other drive,...