Forum Top: Technical Support

Has anyone seen this before? I've tried restarting the app, restarting the PS4 and also reinstalling the entire game and still this remains. ...

Hello, several days ago I contacted support, due to an error that a second service has been created for me when exchanging a code for all expansions,...

I recently got to the msq between stormblood and shadowbringers so the patch quests and every voiced cutscene has crashed but i always got past it...

Last week I did Palace of the dead solo. I've completed the run solo doing floor 1 to 100 without dying and a save game that can prove that (also...

Is it possible to move a character to a 2nd account?

For some games I bought later a steam version only to have the launcher there. (ESO for example) Is there any way to do this for FF14? I tried it...

I have been having 0 issues with my ping with the game for about two months but for the last two hours I have been having insane packet loss issue. I...

Last week on Reshiram Pokemon, I did my three Neir clears for my coins and augmented her body piece. During The Tower at Paradigm's Breach, I learned...

Hello! I've been dealing with constant crashes since August. From DX11 errors to no error messages at all. I've tried everything: Reinstalled...

I bought wrongly the PC version for my account, there is a way to replace it for the Mac version? I don't have Windows in my mac.

Hello, I teleported to camp drybone and got kicked out of the game with this error. I am unable to log in on the character anymore and I receive...

So I recently started playing again after a few years away from the game. I reinstalled the game and began playing a fresh character on 8/11 of this...

Hi, after reinstalling the game, trying every driver version that exists, updating BIOS, performing clean boot, moving the game to other drive,...

After a fresh windows install in which I formatted my boot drive, I'm now getting a game crash immediately after clicking Play in the launcher. A...

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Hello! NVidia had a new driver update recently and now I keep getting this error. Sure my game would crash a lot before but now I can't even play it...

Hello all, I have bought all the expansions and they went to a separate "service account", number2. When trying to change the account service from...

I am randomly receiving the following error message when trying to join a party in Party Finder "could not retrieve party recruitment information" ...