Forum Top: Technical Support

I have been having 0 issues with my ping with the game for about two months but for the last two hours I have been having insane packet loss issue. I...

Last week on Reshiram Pokemon, I did my three Neir clears for my coins and augmented her body piece. During The Tower at Paradigm's Breach, I learned...

Hello! I've been dealing with constant crashes since August. From DX11 errors to no error messages at all. I've tried everything: Reinstalled...

I bought wrongly the PC version for my account, there is a way to replace it for the Mac version? I don't have Windows in my mac.

Hello, I teleported to camp drybone and got kicked out of the game with this error. I am unable to log in on the character anymore and I receive...

So I recently started playing again after a few years away from the game. I reinstalled the game and began playing a fresh character on 8/11 of this...

Hi, after reinstalling the game, trying every driver version that exists, updating BIOS, performing clean boot, moving the game to other drive,...

After a fresh windows install in which I formatted my boot drive, I'm now getting a game crash immediately after clicking Play in the launcher. A...

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Hello! NVidia had a new driver update recently and now I keep getting this error. Sure my game would crash a lot before but now I can't even play it...

Hello all, I have bought all the expansions and they went to a separate "service account", number2. When trying to change the account service from...

I am randomly receiving the following error message when trying to join a party in Party Finder "could not retrieve party recruitment information" ...

I recently started playing FFXIV, since then I started noticing frequent shutdown. But it's not a complete shutdown, the image of my 2 monitors...

Hi, I have been having issues the past few days with my launcher. It gives me 3 different script errors with links that seems to lead to weird coding...

I have a problem where my resolution won't scale right. It was fine when I was in windowed mode originally. The resolution was at 1280x720 and the...

I recently received a warning through email about breaking the code of conduct for language but i honestly don't remember saying anything worth...

So this is a strange one to me. My wife has had a massive stutter/frame drop going on whenever she plays...for years. It happens on the minute, every...

I am running ffxiv on an imac, retina 5k, 27-inch, 2017 running os 10.13.6. Once I get to the character selection screen, the game freezes then...

Hello everyone, I have a big problem with the pre-order of Endwalker. I had made a pre-order on August 13th, so I was able to get the bonus by...