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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,199
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,225
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,312
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 64,646
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,493
    12-05-2017, 04:33 AM Go to last post
  1. FFXIV Launcher error 2146697211

    Hello I get this error 2146697211 everytime I launch FFXIV since this morning. Everything was fine yesterday. I tried eveything I saw regarding...

    Started by naercynn‎, 09-08-2021 08:02 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 3,199
    10-16-2021, 03:01 PM Go to last post
  2. Constant disconnects 10/13/2021 with errors 90001 & 90002

    The game is unplayable today, with constant disconnects giving errors 90001 & 90002. I tried all the fixes listed online for 4 hrs trying to figure...

    Started by vermagus‎, 10-14-2021 08:04 AM
    3 Pages
    1 2 3
    1 Deleted Post(s)
    • Replies: 24
    • Views: 4,043
    10-15-2021, 10:03 AM Go to last post
  3. World BG music not playing

    I have noticed over the past week no BG music plays in the open world/zones. The only BG music I get is in major cities or when I teleport to a city,...

    Started by skeletonfingers‎, 10-13-2021 10:42 PM
    • Replies: 1
    • Views: 854
    10-14-2021, 02:35 AM Go to last post
  4. Constant "Fatal DirectX Error 11000002" crash

    I am getting sick of these constant crashes! This Fatal DirectX Error 11000002 crash is really making me want to quit this game! I used to see it...

    Started by Blood-Wolfe‎, 10-11-2021 10:54 AM
    • Replies: 6
    • Views: 2,950
    10-14-2021, 02:00 AM Go to last post
  5. Game keeps freezing

    Since August 23rd, my game has been freezing as I make any attempt to do content. At times, the game will catch up, but often enough I will...

    Started by KroxMcKrumble‎, 09-11-2021 09:59 AM
    • Replies: 5
    • Views: 1,835
    10-14-2021, 12:29 AM Go to last post
  6. FFXIV Launcher HTTPS Error

    Hello, I have the following issue, since yesterday when starting the FFXIV Launcher I receive the following error message: "A system error has...

    Started by GeneralGuy‎, 10-09-2021 01:52 AM
    https error
    • Replies: 3
    • Views: 1,309
    10-14-2021, 12:04 AM Go to last post
  7. Endless 2002 errors

    So I have had a recurring problem for months now where when I launch FFXIV I am unable to connect to the game owing to a 2002 lobby error, for which...

    Started by TyaMenelaus‎, 09-20-2021 03:03 AM
    • Replies: 1
    • Views: 772
    10-13-2021, 02:43 AM Go to last post
  8. Game Crashing randomly

    Hello, trying to help a friend of mine that is having repeated crashing issues with their game. This crash happens at any time really. She...

    Started by YosshiAmor‎, 10-09-2021 02:53 AM
    • Replies: 4
    • Views: 928
    10-13-2021, 01:53 AM Go to last post
  9. Pressing SHIFT bug Gamma + MOuse cant click

    Hi, i have a strange issue with the game PC version, sometimes i notices when i press SHIFT the game darken a bit, and the mouse is allow only to...

    Started by DrakoshuKan‎, 10-08-2021 09:08 PM
    • Replies: 3
    • Views: 1,590
    10-09-2021, 09:44 AM Go to last post
  10. Disconnects and 9000006 error make game unplayable. Ps4 issue.

    Works just fine using same router through PC. Connection strength excellent. Can access other online games. Crystal Datacenter. Oklahoma,...

    Started by Thunderfrog‎, 09-20-2021 12:11 AM
    • Replies: 1
    • Views: 706
    10-09-2021, 02:36 AM Go to last post
  11. Disconnects in Palace of the Dead Floors 151+

    I have been experiencing frequent disconnects and sudden huge lag spikes in the floors from 151+ in Palace of the Dead, which all share the same...

    Started by ndmazin‎, 09-22-2021 03:06 PM
    • Replies: 1
    • Views: 580
    10-09-2021, 02:01 AM Go to last post
  12. Logitech G13 Issues with Discord

    I have been playing ff14 for about 4 months now with no issues until about a month ago. I use a logitech g13 gamepad, g930 headset and a logitech mx...

    Started by Sapphon314‎, 10-05-2021 01:11 AM
    discord, g13, issues
    • Replies: 2
    • Views: 1,513
    10-09-2021, 01:41 AM Go to last post
  13. the lobby server connection has encountered an error 2002 [Chaos]

    Can't login to game

    Started by Vukimukinukiduki‎, 10-08-2021 02:10 AM
    • Replies: 5
    • Views: 1,282
    10-08-2021, 02:30 AM Go to last post
  14. Game crash after character selection

    Greetings I teleport my character to west Limsa Lominsa Aleport, then game just crash. But other character is in Limsa Lominsa won't cause game...

    Started by onno424‎, 09-29-2021 09:44 PM
    • Replies: 6
    • Views: 1,839
    10-07-2021, 11:55 AM Go to last post
  15. Game crashes

    My game is crashing, I keep on getting a "fatal directx error 11000002" message. I have 2 days left in my subscription and I'm bad with computers.

    Started by Gforce3554‎, 10-04-2021 02:20 AM
    • Replies: 1
    • Views: 618
    10-07-2021, 11:49 AM Go to last post
  16. Frequent Rubberbanding, Excellent Connection

    Hey guys, So since maybe 2-3 months ago I've been playing on Behemoth server and have been experiencing constant, intermittent rubberbanding; most...

    Started by AdeptiAstarte‎, 08-28-2021 10:07 AM
    lag latency rubberbanding
    • Replies: 3
    • Views: 1,067
    10-07-2021, 11:48 AM Go to last post
  17. Game crashes with Unexpected error (17) still when I chose my main character

    I have done as you said. and the issue stopped until today. Now it is back. So I have had it when I was looking at what my retainer has sold, I am in...

    Started by Sunlong‎, 10-04-2021 07:58 PM
    • Replies: 1
    • Views: 745
    10-07-2021, 11:37 AM Go to last post
  18. Unexpected Error, Exiting FFXIV when within The Rising Stones

    Hello, I have been having trouble with an Unexpected Error recently. It started to occur when starting the Prelude in Violet quest when the game...

    Started by AnLonelyAI‎, 10-05-2021 05:06 AM
    • Replies: 1
    • Views: 382
    10-07-2021, 11:03 AM Go to last post
  19. Recent Awful Unplayable Lag

    The lag is so unbearable lately in this game and Square Enix hasn't responded to it, it's not only me my entire FC has been experiencing it, has the...

    Started by GazzaDownUnder‎, 10-01-2021 07:00 PM
    awful lag
    • Replies: 3
    • Views: 829
    10-07-2021, 11:00 AM Go to last post
  20. Elemental - Microstutter, Lag & Lockup

    Hi, I play on Elemental/Tonberry as a main. I've started to note in peak (7.30pm to around 11pm GMT+10) that I suffer from connection issues,...

    Started by Larunda‎, 10-03-2021 01:06 AM
    • Replies: 3
    • Views: 833
    10-07-2021, 10:55 AM Go to last post

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