Forum Top: Technical Support

Hyperion down? Booted from raid and now "Unable to obtain character data". Tried to exit and go back in.

Hello! I recently switched to a new ISP on the 17th of August, and was able to use my new internet for everything except for Final Fantasy XIV....

I am unable to play FFXIV at all whatsoever! As soon as I press start on the title screen, I always receive the following error message, "The lobby...

The game has crashed almost every day for this past week. The last error was 90002. I had not had issues in at least a year before this week. Was...

Since yesterday evening my launcher has been stukc on the Final Fantasy XIV Logo. I've done nothing that to my computer with updates or anything....

I reached level 52...leveled up to 53 while in dungeon for The Ultimate Weapon lvl 50 quest. I never have any problems with cutscenes. Not even now....

Playing with same controller on ps4 works fine, but on mac it detects all buttons, but not the pad button, doesnt click and don't work the virtual...

Good evening all, this is my first forum post so please forgive me if I've left anything out. I am getting the directx error when trying to play...

After i got to the end of heavensward i started getting crashers more and more frequent, skiping a cutsceen or going to dx9 helped but the futer i...

Currently I'm trying to go through the post stormblood quests until i got the quest to do the Drowned City dungeon. However every time i queue up and...

With the use of paid character transfer, is it possible to transfer my character from an NA data center to a JP data center?

Hi my name is Cora and I’m currently having an issue with launching the game. Every-time I try opening the game and logging in, my game would pop up...

Does this game have issue with multiple connections coming from the same location? I house share with two siblings and a friend all of us play...

This has been going on for months now and I'm quite literally completely unable to play the game because of it. Every time I click on the play...

Hello, this problem just started today. Internet in general works but having severe lag. I'm plugged into ethernet, service provider is RCN. It might...

Hello, another AMD user here to ask what to do about the Fatal DirectX error. It happens way more often than I'd like. I never just run FFXIV. I run...

I recently came back to the game after a 2month-ish break, and I'm having intermittent analog drift on PS4 that I never used to have before - however...

was tying to buy a small house all day yesterday (9/21)(had alittle over 5 mil) .. lost on all of them. And when i was looking over my gil today i...

Play this game last week and had no issues. But recently, I have been getting massive lag spikes and disconnects, making the game unplayable for me....