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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,225
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,229
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,317
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 64,670
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,496
    12-05-2017, 04:33 AM Go to last post
  1. Constant crashes in random dungeons.

    Last week, when I decided to teleport to the gold saucer, the game randomly decided to hard crash while giving me a dx11 error messages. And crashes...

    Started by SechiShook‎, 11-04-2021 11:01 AM
    • Replies: 1
    • Views: 727
    11-06-2021, 03:05 AM Go to last post
  2. Error 2146697211 HTTPS System error

    Hi after upgrading to windows 11 i got this nasty error2146697211 HTTPS System error. Tried everything that internet have on this topic and nothing...

    Started by Salekhar‎, 11-01-2021 12:16 AM
    windows 11
    • Replies: 3
    • Views: 1,300
    11-04-2021, 03:55 AM Go to last post
  3. Terrible Lag on Balmung

    I'm having a big issue with the lag for about 3 days now but today has been the worst, people teleporting arround, about 30 seconds for market board...

    Started by ximirah‎, 11-02-2021 09:00 AM
    lag latency rubberbanding, lag problem
    • Replies: 1
    • Views: 982
    11-04-2021, 03:18 AM Go to last post
  4. Constant crashing of the game, even persisting after reinstall

    Like title says, for the last few days I've been getting error 17 so much too the point that the game in unplayable. I've reinstalled which made it...

    Started by Zos‎, 11-02-2021 02:35 AM
    • Replies: 3
    • Views: 819
    11-02-2021, 03:55 AM Go to last post
  5. Connection to lobby issues

    So i been having this issue where my game disconnects from the lobby. It has been getting worse and I am at a total loss. since ATT doesnt like to...

    Started by Vlenna‎, 10-26-2021 05:39 PM
    • Replies: 3
    • Views: 1,141
    11-02-2021, 01:33 AM Go to last post
  6. Everyday disconnect. Willing to do w/e i need to, to get it to stop.

    This has been going on for a year and it's not my first post here. Over the years it comes and goes it seems but here lately it has been pretty...

    Started by Malakii‎, 10-24-2021 01:03 PM
    2 Pages
    1 2
    • Replies: 16
    • Views: 2,677
    11-01-2021, 04:37 PM Go to last post
  7. Controller not detected or responding to Monterey mac update

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 3:06am Frequency: 3...

    Started by Dogmaghost‎, 11-01-2021 04:24 PM
    controller support
    • Replies: 0
    • Views: 1,282
    11-01-2021, 04:24 PM Go to last post
  8. The game crashes when I attempt to fight the emerald weapon.

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: October 27 2021...

    Started by Mozin‎, 10-28-2021 09:36 AM
    • Replies: 0
    • Views: 612
    10-28-2021, 09:36 AM Go to last post
  9. Primal Datacenter dungeons horribly lagging

    Within the last 30 minuets thing's have gone from smooth there to sometimes 20 second lag pockets. Outside the instance everything is fine, just...

    Started by Sililos‎, 10-22-2021 06:44 AM
    • Replies: 1
    • Views: 852
    10-28-2021, 04:07 AM Go to last post
  10. I keep losing my connection / game freezing often

    So for now about i would say 3 months iv had a problem where the game keeps freezing on me for 1-3 seconds so everything stops moving besides my...

    Started by maloss‎, 10-21-2021 08:33 AM
    crash, disconnect, freeze, packet loss
    • Replies: 2
    • Views: 1,856
    10-28-2021, 03:28 AM Go to last post
  11. Mouse binds suddenly not working in game.

    I have a Logitech G703. In the Logitech Hub I've changed mouse4 and mouse5 to ctrl and alt. I've had no issues with the game recognizing these...

    Started by Tribzz‎, 10-21-2021 02:04 AM
    • Replies: 1
    • Views: 1,129
    10-28-2021, 03:22 AM Go to last post
  12. Slow response times while Gathering/Crafting

    I have been noticing slow response times while gathering/crafting since earlier today; about 6 hours with no change. Anyone else experiencing these...

    Started by JadeReaver‎, 10-17-2021 10:36 PM
    • Replies: 2
    • Views: 972
    10-28-2021, 02:24 AM Go to last post
  13. Unable to complete version update.

    A friend of mine wanted to try ffxiv again. He had an acc long time ago with trial and has made a new. But when he tried to install the game he...

    Started by Itodog‎, 10-18-2021 12:47 AM
    ffxivupdater, installation errors, trial version
    • Replies: 1
    • Views: 1,096
    10-28-2021, 02:17 AM Go to last post
  14. FF14 crashes during high particle scenes

    Greetings, this problem is bugging me since i had tried the trial 60 version. During certain cutscenes, but also boss encounters where a lot of...

    Started by Larzerus‎, 10-14-2021 03:56 AM
    amd, crash, cutscene
    • Replies: 5
    • Views: 2,548
    10-26-2021, 03:45 AM Go to last post
  15. UI not saving after the solutions I have tried

    I thought I fixed this issue but it still keeps occurring. Whenever I play I occasionally get an error that says my ui settings aren't saving and...

    Started by Korosensei‎, 10-22-2021 06:46 AM
    • Replies: 4
    • Views: 2,683
    10-26-2021, 02:34 AM Go to last post
  16. Screen flickering

    https://www.youtube.com/watch?v=uPwiYrnLEaY as you can see in this video,my screen is flickering(or maybe shadow flickering?) you can see all my...

    Started by Kodics‎, 10-22-2021 09:11 PM
    1 Deleted Post(s)
    • Replies: 3
    • Views: 2,298
    10-26-2021, 01:19 AM Go to last post
  17. Game forcing name change after world transfer, but no existing char with that name ex

    Hi all. So I and my gf have world transferred, and upon landing in our destination realm, she has been advised that she needs to change her char...

    Started by JayDraetyn‎, 10-23-2021 07:31 AM
    name change, world transfer 1 Deleted Post(s)
    • Replies: 0
    • Views: 1,169
    10-23-2021, 07:31 AM Go to last post
  18. Laptop: Battery/Plugged In Problems

    Hello. Previously, I installed the game and changed very little about the video settings as I didn't understand them. I cranked everything in...

    Started by RobynDaBank‎, 10-22-2021 02:15 AM
    1 Deleted Post(s)
    • Replies: 4
    • Views: 1,766
    10-22-2021, 04:22 AM Go to last post
  19. Can't progress past "Butcher's Blood" quest

    hi, i'm playing on PC steam and I'm having a really bad time trying to get past this quest. There are two scenes, the first scene works fine, but the...

    Started by musaabdol‎, 10-17-2021 08:08 AM
    • Replies: 4
    • Views: 2,187
    10-22-2021, 03:58 AM Go to last post
  20. Script Error: Invalid Character

    I keep getting this pop up when i try to load the Windows launcher for the game but nothing I'm trying is getting it to go away. I made sure i have...

    Started by KokoPoffs‎, 10-19-2021 08:42 AM
    • Replies: 1
    • Views: 1,037
    10-22-2021, 02:47 AM Go to last post

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