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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,704
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,296
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,408
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,392
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,577
    12-05-2017, 04:33 AM Go to last post
  1. Lobby server on [Primal] [Famfrit]

    Hi, I seem to be having some errors this morning trying to access Primal Famfrit, I am getting "The lobby server connection has encountered an...

    Started by Leorc1981‎, 11-10-2021 12:39 AM
    • Replies: 1
    • Views: 1,067
    11-19-2021, 11:13 PM Go to last post
  2. Frozen in MSQ (Storm Blood)

    I'm on the "A Good Samurai is Hard to Find" questlin. For some reason I can't use one of the quest item needed to progress. When I click on the npc I...

    Started by Gearsio‎, 11-17-2021 06:03 PM
    • Replies: 3
    • Views: 1,319
    11-19-2021, 04:17 PM Go to last post
  3. Game Running Under 10 FPS At All Times

    To preface, recently updated my PC. Day one, running the game on medium/high settings and receiving 40-60 FPS. Day two, from the moment I log in,...

    Started by bluucircles‎, 11-16-2021 11:34 PM
    frames, frames per second, resolved
    • Replies: 4
    • Views: 1,453
    11-18-2021, 07:46 PM Go to last post
  4. High Latency [Tonberry]

    Hello, I'm from Singapore and have just started playing FF14. Currently I'm experiencing higher latency compared to other players in the region to...

    Started by Yeoui‎, 11-17-2021 09:40 PM
    • Replies: 2
    • Views: 2,775
    11-18-2021, 12:21 PM Go to last post
  5. Constant 90k for me and GF all day

    Hi all, me and my girlfriend play FFXIV on our PCs, on the same router, and we're getting constant 90k errors that boot us off at all hours of the...

    Started by Jadmus‎, 11-18-2021 11:01 AM
    90k, constant, disconnect, ffxiv
    • Replies: 0
    • Views: 1,145
    11-18-2021, 11:01 AM Go to last post
  6. I am still having crashes on charactor logins since game on ext. SSD

    Internet says the game works on external drives. I uninstalled and re-installed/downloaded the game 3 times already and it still doesn't work. I...

    Started by Athael_Elluvien‎, 11-13-2021 12:13 PM
    crash to desk top
    • Replies: 4
    • Views: 2,019
    11-18-2021, 05:54 AM Go to last post
  7. Game crashing on brand new build

    Hey everyone first time posting on the official forums. I was a ps4 player for years and finally just built a gaming PC for Endwalker. My specs...

    Started by EllyStar‎, 11-17-2021 07:37 AM
    audio issues, crashing
    • Replies: 4
    • Views: 1,807
    11-18-2021, 02:29 AM Go to last post
  8. GMs Server

    this is Lagging and few times DCed or Just me?? :confused::confused::eek:

    Started by ArchangelSavior‎, 11-17-2021 03:25 AM
    • Replies: 4
    • Views: 1,289
    11-17-2021, 07:15 AM Go to last post
  9. Ps5-ps4

    Ported ffxiv to PS5. Worked great. Upgraded to PS5 version and is very glitchy…started with target lock issues and now mouse issues where menus are...

    Started by Linkager8921‎, 11-12-2021 03:01 PM
    console issue
    • Replies: 2
    • Views: 1,176
    11-16-2021, 12:50 PM Go to last post
  10. Ps4 Launcher not working

    Started by Brimstone32‎, 11-13-2021 10:30 PM
    • Replies: 2
    • Views: 842
    11-16-2021, 12:41 PM Go to last post
  11. Unable to log in - 504 error opening launcher

    I am not seeing any chatter on this, is it a problem on my end?

    Started by SeraphOdrin‎, 11-16-2021 04:40 AM
    launcher error
    • Replies: 1
    • Views: 1,332
    11-16-2021, 12:04 PM Go to last post
  12. Can't switch language for USB keyboard on PS4

    Hello! I play on PS4 with English interface but my native language is Russian so I often need to type in Russian when I write to my friends in game....

    Started by Aderyn_Seren‎, 11-14-2021 11:36 AM
    • Replies: 2
    • Views: 3,127
    11-16-2021, 11:49 AM Go to last post
  13. DirectX Fatal Error 1100002 SOLVED (with a caveat)

    For those who are having problems with DirectX Fatal Errors 11000002, here's a solution which worked for me from user Espionage724. Good things:...

    Started by pepsodont‎, 11-16-2021 05:44 AM
    directx error 1100002, fatal directx error
    • Replies: 0
    • Views: 6,383
    11-16-2021, 05:44 AM Go to last post
  14. Dx11 Crashes persist, even on brand new build

    Recently I was playing on a pretty decent rig with a Ryzen 5600x and a 6800XT. Performance is great, but would experience hard computer crashes...

    Started by ChigginNomNom‎, 08-06-2021 07:45 AM
    4 Pages
    1 2 3 ... 4
    3 Deleted Post(s)
    • Replies: 30
    • Views: 17,317
    11-16-2021, 05:25 AM Go to last post
  15. Controller cursor appearing while using keyboard and mouse

    Hey all! So I recently got a new logitech G600 to help with binds, and all was working well for a few days until for some reason it defaulted to...

    Started by tierchi‎, 11-15-2021 05:02 PM
    bug, controller, cursor, menu, mouse and keyboard
    • Replies: 0
    • Views: 2,006
    11-15-2021, 05:02 PM Go to last post
  16. character data messed up after zodiark maintenance

    the problem: my lvl 77 character now all of a sudden only has skills/traits upto lvl 50 and the hotbars are all messed up as well. tried...

    Started by BLiNNeMaNS‎, 11-15-2021 04:56 PM
    1 Deleted Post(s)
    • Replies: 0
    • Views: 595
    11-15-2021, 04:56 PM Go to last post
  17. Constant Disconnects

    So before I went to bed yesterday my client was glitchy, like things would randomly lag a second or two and then go back to normal, with random...

    Started by Nekaru_Infitima‎, 11-11-2021 08:49 PM
    • Replies: 4
    • Views: 1,890
    11-14-2021, 06:02 AM Go to last post
  18. Voices Not Working

    Hi, I tried googling the problem, but no luck, so thought I'd try here. The voice acting (VA) is not working, I don't recall when it happened...

    Started by Raeth‎, 11-07-2021 03:17 AM
    cutscenes, issue, va, voice, voice acting
    • Replies: 1
    • Views: 1,404
    11-12-2021, 04:32 AM Go to last post
  19. an unexpected error has occurred. Exiting FINAL FANTASY XIV. (6d)

    Hello, I'm installed FF XIV on my new pc. Open the launcher, entered my data and see this error. Please help. I'm read topics in this problem, but...

    Started by TwiSt0fF4t3‎, 11-04-2021 08:53 PM
    • Replies: 4
    • Views: 1,557
    11-12-2021, 03:55 AM Go to last post
  20. Sudden lag spikes and connection issues on Brynhildr (NA)

    About fifteen minutes ago, I started experiencing serious lag in the duty "Delubrum Reginae," and the first encounter was going completely fine but...

    Started by SylviaKarsten‎, 11-05-2021 11:46 AM
    • Replies: 2
    • Views: 1,140
    11-12-2021, 03:44 AM Go to last post

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