Forum Top: Technical Support

After patching and logging in today I found all of my Gear Sets are missing. My character is wearing a set of gear, but it nor the other sets I had,...

So I just got a new mac, and since bootcamp is unavailable for the M1 chip, I had to use Parallels 17 for windows. I tried downloading the game, but...

Since the last update (from 2/11/2021 I believe) some people have been experiencing huge lag when connected to EU data centers. The reason for it is...

Hello everyone, i'm from Australia and log into the tonberry server on elemental. last few days i've been getting really bad disconnects from...

Hello, Yesterday I was playing on my AST (lvl 71) and was wearing a full set of Augmented Scaeven Gear at Ilvl 400. This included all acc and weapon....

So I have a question that I can't find an answer to, no matter how hard I look. I have FFXIV and all expansions on PS5. I only just realized that...

i trying to log in the launcher, but i got this error, but im sure i dont put the wrong username or password

Hi! I'm getting distorted music and npc talk sound, both in Opening and Ingame - System sound looks ok. Ill clarify that other games and sound on...

When I try to launch the game with direct X11 enabled it will just give me a black screen and does nothing, if I tab away to another screen it...

Hello all, first of all I'd like to say that I know SE staff is doing whatever is possible so we could enjoy the game more and i'm gratefull. I...

As the title says Players who have been disconnected from the game, not logged out normally, should keep their place on the server for atleast 5...

Hello, I am having the same issues as many in these forums and others. My game tends to crash when I log in using Directx11. When it...

Hi! I'm playing through Steam, with steam input disabled and using DirectX11. Basically I'm doing everything the Patch Notes said I needed to do for...

Have anyone had this error pop up when logging in? I get it every time I log in after downloading the update.

Been waiting with a preformed party "Reserving Server" for 15 mins now.

Hi all, for the past week or so I've been unable to add any items to my glamour dresser. Basically, I've found that ALL my items (even those on the...

I am creating this thread to reiterate that these packet loss issues are NOT resolved. I have taken all advice that SE generically has offered in...

So I cant seem to get the quest The Hero's Journey to pop up. I have completed all the EX that are required but it still will not pop. I have tried...