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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,704
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,296
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,408
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,391
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,576
    12-05-2017, 04:33 AM Go to last post
  1. Thank You.

    Thank you. For first delaying the release so that the vacation time I had was wasted and I had nothing to do. Thank you for letting me work 12...

    Started by MacCrushington‎, 12-04-2021 11:56 AM
    • Replies: 1
    • Views: 869
    12-04-2021, 12:31 PM Go to last post
  2. Fix 2002

    This is now to the point of obscene. I get there is a chip shortage. I get that there will be server issues. You have been online for more than 16...

    Started by Akasier‎, 12-04-2021 12:29 PM
    • Replies: 0
    • Views: 762
    12-04-2021, 12:29 PM Go to last post
  3. Is there any more servers in the works??

    If every server is at max congestion the next option would be to make a new one. I feel like as much trouble as I went thru to get a small house I...

    Started by Nosferotaus04‎, 12-04-2021 09:19 AM
    • Replies: 6
    • Views: 1,869
    12-04-2021, 12:21 PM Go to last post
  4. Worst Customer Experience Ever

    Hello, As the title shows, I took day off from work to play the game just like any other ffxiv player and I was so excited but it ended up being...

    Started by Perplexity‎, 12-04-2021 01:08 AM
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 4,897
    12-04-2021, 12:11 PM Go to last post
  5. My experience so far.....

    Hello everyone. :) There are individuals who take time off from work in order to play games. I am the opposite! I do what I can to have a "no...

    Started by Stabby-Chan‎, 12-04-2021 11:51 AM
    • Replies: 1
    • Views: 1,134
    12-04-2021, 12:02 PM Go to last post
  6. i love this.

    as a new, unprivileged player: super nice to experience attempting to log in and getting errors. writing a letter about how you "optimized"...

    Started by sweatypretzel‎, 12-04-2021 11:35 AM
    • Replies: 1
    • Views: 689
    12-04-2021, 11:59 AM Go to last post
  7. Name Change and Log-in Issue

    I have an alt I decided to race-change via fantasia to Male Viera with the new expansion. I also bought a name change for this same character. I...

    Started by LukeEmerald‎, 12-04-2021 12:09 AM
    mog station items, name change
    • Replies: 9
    • Views: 2,560
    12-04-2021, 11:46 AM Go to last post
  8. FPS 50 to 10 in a sec

    hello So a few days ago im starting to have lag issues in the game my internet is good because this is the only game i have this issue i got 50...

    Started by Compish‎, 12-04-2021 10:49 AM
    #support, #technicalsupport
    • Replies: 0
    • Views: 805
    12-04-2021, 10:49 AM Go to last post
  9. I should not lose my place when 2002 boots me from que after 2 HOURS of waiting

    Getting so sick of being booted from que and knocked back too the start or worse, even further back when i started. You think people want to spend...

    Started by Sililos‎, 12-04-2021 07:33 AM
    • Replies: 1
    • Views: 818
    12-04-2021, 10:47 AM Go to last post
  10. SOMETHING MUST BE DONE

    I've been booted from the queue 10 times tonight, finally worked my way from 7000+ people to NUMBER ONE IN QUEUE... Players in Queue: 1 Error...

    Started by Macleod‎, 12-04-2021 10:47 AM
    • Replies: 0
    • Views: 961
    12-04-2021, 10:47 AM Go to last post
  11. New World Map Looks Fuzzy When Zoomed In

    Hello, As the title suggests, the world map, at least when looking at Eorzea since I haven't been elsewhere yet, looks fuzzy when zoomed in to the...

    Started by RoroLili‎, 12-04-2021 10:14 AM
    • Replies: 0
    • Views: 1,010
    12-04-2021, 10:14 AM Go to last post
  12. Can you atleast fix the 2002 error while we are in queue?

    This is the real frustrating part. its bad enough you guys didnt get teh amount of servers needed to handle this load, but now i finally get in a...

    Started by jadan2000‎, 12-04-2021 09:24 AM
    • Replies: 2
    • Views: 1,494
    12-04-2021, 09:58 AM Go to last post
  13. i think i found a bug

    The bug i think i have found has something to do with the aether current squash. my menu is saying i have all of the currents from quests and found,...

    Started by Azulupus‎, 12-04-2021 06:51 AM
    • Replies: 1
    • Views: 1,017
    12-04-2021, 09:41 AM Go to last post
  14. Lobby Error 4004

    Got through a 3000 long queue to get an error 4004 at the end of the queue. Client closed and then I got sent back to the end of the line again. Now...

    Started by Ronaldus‎, 12-04-2021 08:20 AM
    • Replies: 3
    • Views: 1,253
    12-04-2021, 09:17 AM Go to last post
  15. During todays launch i was able to play 5 minutes. Waiting in queue was 13 hours.

    During todays launch i was able to play 5 minutes. Waiting in queue was 13 hours. Im not complaining about first few hours. And i understand...

    Started by Honrai‎, 12-04-2021 08:04 AM
    • Replies: 1
    • Views: 1,036
    12-04-2021, 09:11 AM Go to last post
  16. Can't Log In. Unable to download patch files 30413 25008 20495 20495

    Hi, would really appreciate some help with a problem I've encountered if anyone has any assistance they can provide. As the title suggests, I...

    Started by CKai‎, 12-03-2021 11:33 PM
    • Replies: 4
    • Views: 2,693
    12-04-2021, 08:00 AM Go to last post
  17. "ID or password is incorrect" on launcher, despite same credentials working for web

    Hi, I was able to login and play right after EW maintenance finished, but when my internet connection had a small hiccup (happens occasionally,...

    Started by Zuleyus‎, 12-03-2021 09:30 PM
    1 Deleted Post(s)
    • Replies: 7
    • Views: 2,807
    12-04-2021, 07:51 AM Go to last post
  18. No monitor signal

    Not really sure if this is endwalker or something else but I use to play about 8 months ago without issue. I tried to get in the queue and after...

    Started by Gendiin‎, 12-04-2021 06:18 AM
    • Replies: 1
    • Views: 1,134
    12-04-2021, 07:44 AM Go to last post
  19. Character data

    Hi all, When I log into the character selection screen I get a message that says "Unable to obtain character data" and all the data on the left...

    Started by Territt13‎, 12-04-2021 07:02 AM
    • Replies: 2
    • Views: 947
    12-04-2021, 07:32 AM Go to last post
  20. New Alienware Aurora R12 getting unplayable 5 fps with Dx11

    Hi all - I just purchased a new Alienware Aurora R12 desktop (Intel i7, 32 GB RAM) with Windows 11 and an Nvidia GeForce RTX 3080 (10GB) GPU. FFXIV...

    Started by Repo76‎, 12-02-2021 12:06 PM
    alienware, dx11, low fps, rtx 3080
    • Replies: 7
    • Views: 2,242
    12-04-2021, 07:25 AM Go to last post

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