Forum Top: Technical Support

I'm sure I'm not the only one with this issue, but I seem to disconnect very frequently in dungeons/trials/etc. Anything instanced. I played for...

Since Endwalker released I've had a very unpleasant experience with the audio. Sound glitches everytime and everywhere. Tried everything to fix it...

I paid for a SDS Fenrir mount on the Mog station. It has been 7 hours and still nothing has been delivered. Trying to submit a ticket on the website...

After I logged in, I got no MSQ and quests at all. I tried to relog and restart the client and it stays the same. I don't have this issue on other...

Hi, I play the game on PC but lately my computer is having a lot of issues. I have a second PC in the house that I'm downloading the game client to...

It has been over 7 hours and still, nothing is in my mail.

hello, it is impossible to change server, I have to go back to ragnarok and I can't, I've been trying for 5 hours but nothing changes, what should I...

Audio sounds distorted both in the world and using skills. It had never happened to me until 6.0. I have everything updated, I have reinstalled the...

When submitting a bug report, please use the below template and thoroughly fill out the necessary information. Date & Time: 04-12-2021 Frequency:...

JP Servers, Tonberry How can I get in the queue (5,117) and a few minutes later the client ejects me saying the world is full ? Last night I at...

Hello, So my issue is the following. If I have DX11 enabled, I can log in, however, the game is so laggy it is unplayable and the audio distortion...

Game crashes to desktop at the loading screen after the queue. If I use directx 9 I get past the loading screen, but then it randomly crashes after...

I was disconnected in the middle of Matoya's Relict (yeah, I didn't complete MSQ before expac, I was busy with doing my degree). And now, I can't...

Is there any explaination for this error other than "This World is currently full. Please wait until an opening is available and try again." ...

Hello, when i launch the game and enter with my character, the game just close at the loading or get an unexpected error since yesterday the 3rd...

My client over the last 5 hours has crashed over 7-8 times now. It starts with the client stuttering for 1-2 seconds every 10 seconds or so, then it...

Can't log into either of my Tonberry characters, world visit or not. Every time I'm greeted with a 3001 error. Checking Twitter shows there are other...

Can't load character data, so can't do name change. Completely locked out of the game. Maybe change it to where you don't HAVE to do the name change...

I recently (4 days ago) acquired a Ps5 and upgraded from my Ps4 however upon loading into the Ps5 version I noticed that the picture is extending...