Forum Top: Technical Support

I had to do a system restore and now FFXIV says Im missing d3d11.dll. Whats up?

So I've been running into a issue where I login to the launcher and when I click play just as the game boots up it will sometimes cause my entire PC...

I love this game so it is really frustrating when I can't utilize my early access to Endwalker to play. Both days I have gotten nothing but the...

Yes I know there are a large amount of people trying to play. I don't have an issue sitting through queues if it meant it actually worked. Every time...

I keep getting error 2002, I don't mind the long queues since its a new release but getting kicked out of the queue and joining at the end is...

So my wife and I are both in the queue this evening, connecting to the same shard/world though our characters are in different locations. I have been...

I have never come to the forums to post anything until today For the past 3 days, It has taken me 4+ hours to log on. My datacenter is Primal. ...

24 hour updates? really? how about you brief the population in real time so we're not sitting here thinking you're doing nothing but collecting a pay...

Look, I'm a reasonable person. I've been playing MMOs for the past 20 years. I've been playing FFXIV since 1.0. I've been here for every expansion,...

Early access. New hyped game. New expansion. A content/game launch is expected to have issues. No one has a problem with a queue being insanely...

So I've been playing the PS5 version for a few months now, and it seems I've hit a snag. When I went to mess around in the character creator (to make...

Can't even get back in que, keep getting 2002'd. Sat for a 3 hour que to get to position number 17 just to get 2002'd and back at 6000+ in que. This...

when in in character select and the 'unable to obtain character' data message is on screen I am unable to login via visiting another world...

I have been trying to get in game for 6 hours now. I was at spot 5 from over 2000 earlier when kicked from queue and shot back too 2800. Several more...

After two months of trying, Square Enix Support sent me here to create a thread to get additional support. I cannot sign into my main account. We...

Enter queue. 5200. Not a big deal. Sit in queue over an hour. Get to 1700 and get a 2002 error. Still not a big deal. Log right back in. now...

I am unable to use my fantasia and I do get that everyone is logging in but am I going to lose my fantasia when this is all done? I used it but I am...

I read the post on the Lodestone which claims the queue is stable. I finally got into the queue, then after 15 minutes was kicked out with a...