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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 24,816
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,312
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,433
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,545
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,597
    12-05-2017, 04:33 AM Go to last post
  1. Constant DirectX error crashing (11000002)

    Hey guys, for the past couple of months, I've been encountering my game crashing on, although inconsistent, multiple occasions. The timing on when it...

    Started by Soleski‎, 11-15-2024 08:12 PM
    • Replies: 4
    • Views: 1,183
    11-20-2024, 01:40 AM Go to last post
  2. The ever feared Fatal DirectX Error 11000002

    Hello everyone! like many other people I'm currently sat with a xiv client that constantly crashes after 5 to 10 minutes of playing the game, no...

    Started by Skyon_Tem‎, 11-10-2024 02:38 PM
    11000002, crash, directx 11 crash
    • Replies: 12
    • Views: 12,083
    11-20-2024, 12:36 AM Go to last post
  3. Character not properly logged out

    I am getting an error message "The character selected ws not properly logged out or is currrently logged in on another client. Logging character out....

    Started by yapa‎, 11-12-2024 05:18 AM
    error 3102
    • Replies: 12
    • Views: 1,616
    11-18-2024, 08:33 AM Go to last post
  4. Dualshock Controller Issues

    There is already a thread about the Dualshock Controller Issue Here if you're looking for more on the whole issue:...

    Started by JackRipple‎, 11-15-2024 08:57 AM
    • Replies: 1
    • Views: 440
    11-16-2024, 02:29 AM Go to last post
  5. An unexpected error has occured. Exiting FINAL FANTASY XIV.

    https://imgur.com/mm1Fj2E Im getting this error everytime after couple of seconds of loading screen as i login to play with my character, ive tried...

    Started by ZerozSama‎, 11-13-2024 10:46 PM
    error 2 Deleted Post(s)
    • Replies: 7
    • Views: 1,435
    11-16-2024, 01:27 AM Go to last post
  6. Unable to log-in over Wine deficiency

    Hello, Yesterday, I downloaded patch 7.1 without issue and logged in and played with minimal issue (just normal peak lag for new patch). This...

    Started by Nekron-39‎, 11-13-2024 10:32 PM
    load screen, log-in, wine
    • Replies: 1
    • Views: 485
    11-16-2024, 01:22 AM Go to last post
  7. Can't Calibrate Controller

    Hello, I'm having an issue where I cannot complete the controller calibration. I'm using a PS5 controller (wired through USB-C to USB-C)....

    Started by TyreseusTheGreat‎, 11-13-2024 01:28 AM
    calibration, controller configuration, controller help, controller issue, controller on pc
    • Replies: 1
    • Views: 750
    11-16-2024, 12:12 AM Go to last post
  8. PS5 unable to interact with launcher

    First time posting so sorry if i'm doing something wrong. PS5 launcher has no cursor so i'm unable to interact with anything. Was working...

    Started by CrimsonDeath‎, 04-20-2022 08:12 PM
    launch issue, ps5, ps5 login issue
    • Replies: 4
    • Views: 1,649
    11-15-2024, 12:32 AM Go to last post
  9. Game randomly crashes, screen freezes or goes black. Sound continues.

    Hi, For a couple days I have been suffering these random crashes while playing FF XIV, where the screen either freezes or goes black and my...

    Started by Akhelon‎, 11-12-2024 06:01 AM
    • Replies: 5
    • Views: 995
    11-14-2024, 09:53 AM Go to last post
  10. Unable to complete version check [30605][20448][10009][10019]

    Hello, anyone else encountered this issue? I was able to still play last night. Things I have tried to do: 1. Restart computer 2. Turn off all...

    Started by KahlenWindrunner‎, 11-12-2024 11:07 PM
    • Replies: 2
    • Views: 944
    11-14-2024, 01:17 AM Go to last post
  11. 7.1 Patch Update - Chat window too small to read

    I logged in this morning after the 7.1 patch update and the entire UI was tiny because of my graphics. I've been able to scale up the UI to 150% to...

    Started by Aruss‎, 11-12-2024 09:28 PM
    7.1, chat window, graphics, too small, ui
    • Replies: 2
    • Views: 913
    11-13-2024, 12:24 AM Go to last post
  12. FF14 wont launch

    Whenever I try to launch the game, I get the error "Unable to launch application. Launch using the ffxivboot.exe file.(0)" What Platform are you...

    Started by tbdkitsune1‎, 10-31-2024 10:35 AM
    • Replies: 3
    • Views: 3,315
    11-03-2024, 01:33 AM Go to last post
  13. PS5 recognizing Controller input, but not executing it 95% of the time

    Hello, as the title states: I'm having an issue with the controller input (PS5 Controller on PS5): You can see on the screen that the buttons...

    Started by McGeek‎, 10-26-2024 04:42 PM
    • Replies: 1
    • Views: 538
    10-29-2024, 09:53 PM Go to last post
  14. Stuck in data tranfer after both servers crashed at the same time.

    I was transferring from Behemoth and going to Sephirot and now when I pick any America or the Materia Data Center, I get Error Code 3084 and have...

    Started by TsukubaHaruna‎, 10-24-2024 09:39 AM
    • Replies: 1
    • Views: 444
    10-25-2024, 09:38 PM Go to last post
  15. Problème chat clavier Xbox x/s

    Bonjour, Je me permets de vous contacter car, depuis hier soir, j’ai un souci avec le chat de FF14. Quand j’appuie sur “Entrée” ou que je déplace ma...

    Started by Ergosina‎, 10-23-2024 11:13 PM
    • Replies: 1
    • Views: 464
    10-25-2024, 09:23 PM Go to last post
  16. System error -2146697211

    Hi. Today I started getting log-in issues for no apparent reason. It started with system error -2146697211. So far, I have tried 1. Restarting my...

    Started by Daikon808‎, 10-22-2024 09:44 AM
    • Replies: 3
    • Views: 886
    10-25-2024, 09:20 PM Go to last post
  17. PS5 locked at 1080p Resolution

    When I logged in to Dawntrail this morning on my PS5, my settings were all messed up. My UI looked horrible (pixelated and incorrectly sized compared...

    Started by arekbrimstone‎, 06-29-2024 09:42 AM
    ps5 resolution
    • Replies: 2
    • Views: 1,814
    10-23-2024, 03:18 PM Go to last post
  18. BUG after bought DLC

    I was playing the 2.0 main story quest, and then the game automatically switched to the level 90 main story quest "A New World to Explore" after I...

    Started by Choco_47‎, 10-20-2024 12:18 AM
    • Replies: 2
    • Views: 1,802
    10-22-2024, 10:37 PM Go to last post
  19. Constant Error 90002/90006 and 2002

    Hi, I'm currently having problem to logging in to the game, whenever i try to log with my existing chara on Elemental/Kujata i'm keep getting error...

    Started by Valcrist_Atreides‎, 10-21-2024 12:48 AM
    • Replies: 1
    • Views: 491
    10-22-2024, 10:09 PM Go to last post
  20. PlayStation 5 stutter and unresponsive game problem

    When I play FF XIV, sometimes the game starts to stutter badly and becomes unresponsive. I have to restart game for stutter to go away. :( Other...

    Started by bastian‎, 10-20-2024 03:40 AM
    • Replies: 1
    • Views: 476
    10-22-2024, 10:06 PM Go to last post

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