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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 24,313
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,254
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,357
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 64,924
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,523
    12-05-2017, 04:33 AM Go to last post
  1. Stuck in data tranfer after both servers crashed at the same time.

    I was transferring from Behemoth and going to Sephirot and now when I pick any America or the Materia Data Center, I get Error Code 3084 and have...

    Started by TsukubaHaruna‎, 10-24-2024 09:39 AM
    • Replies: 1
    • Views: 411
    10-25-2024, 09:38 PM Go to last post
  2. Problème chat clavier Xbox x/s

    Bonjour, Je me permets de vous contacter car, depuis hier soir, j’ai un souci avec le chat de FF14. Quand j’appuie sur “Entrée” ou que je déplace ma...

    Started by Ergosina‎, 10-23-2024 11:13 PM
    • Replies: 1
    • Views: 434
    10-25-2024, 09:23 PM Go to last post
  3. System error -2146697211

    Hi. Today I started getting log-in issues for no apparent reason. It started with system error -2146697211. So far, I have tried 1. Restarting my...

    Started by Daikon808‎, 10-22-2024 09:44 AM
    • Replies: 3
    • Views: 829
    10-25-2024, 09:20 PM Go to last post
  4. PS5 locked at 1080p Resolution

    When I logged in to Dawntrail this morning on my PS5, my settings were all messed up. My UI looked horrible (pixelated and incorrectly sized compared...

    Started by arekbrimstone‎, 06-29-2024 09:42 AM
    ps5 resolution
    • Replies: 2
    • Views: 1,719
    10-23-2024, 03:18 PM Go to last post
  5. BUG after bought DLC

    I was playing the 2.0 main story quest, and then the game automatically switched to the level 90 main story quest "A New World to Explore" after I...

    Started by Choco_47‎, 10-20-2024 12:18 AM
    • Replies: 2
    • Views: 1,698
    10-22-2024, 10:37 PM Go to last post
  6. Constant Error 90002/90006 and 2002

    Hi, I'm currently having problem to logging in to the game, whenever i try to log with my existing chara on Elemental/Kujata i'm keep getting error...

    Started by Valcrist_Atreides‎, 10-21-2024 12:48 AM
    • Replies: 1
    • Views: 466
    10-22-2024, 10:09 PM Go to last post
  7. PlayStation 5 stutter and unresponsive game problem

    When I play FF XIV, sometimes the game starts to stutter badly and becomes unresponsive. I have to restart game for stutter to go away. :( Other...

    Started by bastian‎, 10-20-2024 03:40 AM
    • Replies: 1
    • Views: 444
    10-22-2024, 10:06 PM Go to last post
  8. Directx Error Involving Amd adrenalin

    ok i found it amd adrealin is causing most of my issue since it locks the system resolution and frame rate i do not know how to fix with without...

    Started by Mirafaren‎, 10-18-2024 07:22 AM
    • Replies: 1
    • Views: 537
    10-18-2024, 11:43 PM Go to last post
  9. Extreme lag and almost disconnecting

    Is there another DDOS going on. I just login now getting very bad lag and keep getting disconnecting symbol after only being on for 5 minutes. I was...

    Started by hynaku‎, 10-15-2024 05:52 AM
    • Replies: 2
    • Views: 600
    10-18-2024, 11:15 PM Go to last post
  10. Constant crashes on brand new PC

    Hello Yesterday I bought a brand new PC and FFXIV is the only thing I've installed on it so far. However, I keep crashing constantly: sometimes...

    Started by Seabreeze‎, 10-11-2024 11:30 PM
    • Replies: 2
    • Views: 648
    10-18-2024, 10:15 PM Go to last post
  11. possible bug?

    im trying to do the "believe in your sylph" quest but the "destination area doesnt activate when i click on it?..ive had no problems with my other...

    Started by Garymiboy‎, 10-14-2024 05:00 PM
    • Replies: 1
    • Views: 470
    10-18-2024, 09:50 PM Go to last post
  12. FPS tanks when changing instances during hunts

    4060/7800x3d/32gb/win11 all uptodate. Playing at 4k, borderless windowed, mostly low settings. i get a locked 60fps in all content once dlss kicks in...

    Started by Orriss‎, 09-30-2024 11:58 PM
    • Replies: 3
    • Views: 872
    10-15-2024, 11:50 PM Go to last post
  13. Intermittent momentary game freezes/stutter

    Not sure what's going on with the game but for a bit now I've been experiencing random momentary pauses in the game where everything on the game...

    Started by Sorjal‎, 09-18-2024 01:37 PM
    freeze, hang, stutter
    • Replies: 11
    • Views: 2,958
    10-09-2024, 04:19 AM Go to last post
  14. Cannot login to Crystal Data Centre

    Hi there, I've been playing without issue most of the day when a random DC started this issue. I've not been able to get back onto any character on...

    Started by Midiana‎, 10-01-2024 01:33 AM
    • Replies: 1
    • Views: 662
    10-01-2024, 09:43 PM Go to last post
  15. I upgraded my Steam Deck's SSD a few days ago and when I went to open my install

    It gets stuck on the steam logo while launching while in gaming mode and it opens in desktop mode without any controller support

    Started by rickroll10000‎, 09-29-2024 06:55 AM
    steam deck
    • Replies: 1
    • Views: 730
    10-01-2024, 09:37 PM Go to last post
  16. Problem with camera latency on PC

    Hello! This is an issue I've been having for quite a long time now, since all the way back in March actually. For some reason, when I have FFXIV...

    Started by HypoBrick‎, 09-28-2024 07:34 AM
    • Replies: 1
    • Views: 772
    10-01-2024, 09:20 PM Go to last post
  17. Game Freezes on PC

    The game has recently started freezing. At first it was only once in a while for about 15 seconds. It progressively got worse until now I cant get...

    Started by Lemonfinly‎, 09-25-2024 12:34 AM
    freezes, pc, windows 11
    • Replies: 1
    • Views: 1,873
    09-27-2024, 09:38 PM Go to last post
  18. Weird Dxdiag11 Error

    I posted this problem in another person's post so I would like to move to my own post because the answers he was given did not work for me I have...

    Started by oDiana‎, 09-03-2024 03:07 PM
    1 Deleted Post(s)
    • Replies: 9
    • Views: 1,821
    09-26-2024, 02:21 AM Go to last post
  19. Character does not appear in lodestone

    My character, Pip Armstrong of Primal Hyperion will not appear in the lodestone, whether through a player search or even in the character list while...

    Started by Perinia‎, 09-11-2024 04:31 AM
    lodestone, lodestone bug, lodestone problem, website, website bug
    • Replies: 2
    • Views: 882
    09-26-2024, 12:15 AM Go to last post
  20. Can not login on PS5

    I am getting error 0x00000041 SSLError 0x00000000 Send Failed since rewinding of the data stream failed ok I am on NA servers If there...

    Started by BreeSin‎, 09-23-2024 08:38 AM
    • Replies: 1
    • Views: 1,516
    09-24-2024, 10:03 PM Go to last post

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