Forum Top: Technical Support

when in in character select and the 'unable to obtain character' data message is on screen I am unable to login via visiting another world...

I have been trying to get in game for 6 hours now. I was at spot 5 from over 2000 earlier when kicked from queue and shot back too 2800. Several more...

After two months of trying, Square Enix Support sent me here to create a thread to get additional support. I cannot sign into my main account. We...

Enter queue. 5200. Not a big deal. Sit in queue over an hour. Get to 1700 and get a 2002 error. Still not a big deal. Log right back in. now...

I am unable to use my fantasia and I do get that everyone is logging in but am I going to lose my fantasia when this is all done? I used it but I am...

I read the post on the Lodestone which claims the queue is stable. I finally got into the queue, then after 15 minutes was kicked out with a...

my brother is currently using his galaxy buds pro until he can get an actual headset but were having an interesting issue. anytime he connects or...

Thx SE and BU5 for this hell of a mess with lobby error. 9 times I was disconnected and put in the back of the line. So sweet feeling, that`s Yoshi-P...

After trying to launch ff14 after the EW update, I'm able to open the launcher and press play, but when the window opens, all I get is a black...

I waited for 800+ queues while later Error happened.... now I never see that before in my life it say "Full World" >__> anyone have problem too or...

So I booted everything up fine this morning, did the reaper job quest, then exited out of the client for a bit and now when I try to log in it...

Hi all, i cant login at all to my account and my subscription is coming to a end soon. Are square going to add on extra days to peoples accounts...

Hey there! I've been stuck trying to log in for about 2 or 3 hours now, having my position in queue reset whenever I get a 2002 error. Supposedly...

I was just going to post in one of the many topics on this but it might just get lost so i made another post. So ever since launch I can get...

I play on Aether - Adamantoise. I've just kinda been dealing with it for a while, but I would really like to diagnose the issue and hopefully...

Hey there, Now the prelaunch event is soon 2 days old so what has happened to me in these hours and day that i can recount so that you can...

Title is pretty self explanatory. I got a few 2002 errors during the queue, but my position would always be saved when I logged back in. Now when...

Let me start by saying I am GENERALLY a fan of SquEnix; however, the fact that the development team is still having Direct X11 issues is simply...

It's really frustrating to montly pay for a game and get a two hour queue (I started at 3752) and when you're number 1 on queue, getting an error and...