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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,243
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,233
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,328
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 64,712
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,505
    12-05-2017, 04:33 AM Go to last post
  1. Moving backwards in queue and sudden character change while in queue

    I've had this issue two times, once yesterday and once today, where I, from one second to the next (without the 'normal' 2002 error and having to...

    Started by Akuya‎, 12-04-2021 11:51 PM
    queue, queue error, unique, weird
    • Replies: 1
    • Views: 1,186
    12-06-2021, 07:50 AM Go to last post
  2. Maybe catering to big streamers wasn't such a good idea

    Game was fine without them Then Yoshi decided he wanted "influencers" to build hype for the game., even going so far as to deny information to the...

    Started by YukikoKurosawa‎, 12-06-2021 03:53 AM
    • Replies: 9
    • Views: 1,512
    12-06-2021, 07:28 AM Go to last post
  3. Unmoving queue?

    Is this the next problem now? Are there just that many people on and refusing to budge? Since the queue came back up at all I've been at 1905 for the...

    Started by AvalonBright‎, 12-06-2021 05:48 AM
    1 Deleted Post(s)
    • Replies: 5
    • Views: 1,542
    12-06-2021, 06:49 AM Go to last post
  4. Why launch on a Friday?

    Why launch on a weekend?

    Started by Vandrak‎, 12-06-2021 02:44 AM
    • Replies: 5
    • Views: 2,058
    12-06-2021, 06:33 AM Go to last post
  5. Immerse Gamepack mutes character sounds / voice acting

    Hello, The Immerse Gamepack is muting character sounds and voice acting. I use a Creative Soundcard but I've turned off any Dolby or DTS sound...

    Started by Morphiana‎, 12-06-2021 01:38 AM
    audio bug, bug, immerse, immerse gamepack 1 Deleted Post(s)
    • Replies: 1
    • Views: 1,499
    12-06-2021, 06:04 AM Go to last post
  6. 48 to 4900

    Waited for hours to get from over 5000 to 48. I am sitting at my computer watching the queue like a hawk. I got disconnected. Not a big deal as it...

    Started by Asyren‎, 12-06-2021 04:52 AM
    • Replies: 4
    • Views: 1,157
    12-06-2021, 05:39 AM Go to last post
  7. I get an error while i wait in queue.

    This is ridiculous. What is the point of early access if we cant log in to the game because of connection and crashing issues? Someone from...

    Started by JinVarrel‎, 12-06-2021 05:29 AM
    • Replies: 1
    • Views: 821
    12-06-2021, 05:36 AM Go to last post
  8. DX11 Errors if using STEELSERIES ARCTIS HEADSET solved !!!

    If you're using Steelseries Arctis Headset and having problems launching the game, try changing default audio output to "ARCTIS GAME" do not use...

    Started by Xagev‎, 12-04-2021 03:51 AM
    2 Pages
    1 2
    crash after patch, directx 11 crash, steelseries arctis
    • Replies: 12
    • Views: 7,073
    12-06-2021, 05:25 AM Go to last post
  9. A name change is required to log in.

    I purchased a name change and fantasia last night and still cannot log in due to a name change being required. I have the option to change it but it...

    Started by EnriSol‎, 12-05-2021 09:48 AM
    2 Pages
    1 2
    fantasia, issues. support, log, name change
    • Replies: 11
    • Views: 2,386
    12-06-2021, 05:16 AM Go to last post
  10. 3001 Error

    Trying to log into Gilgamesh and Keep getting Error 3001, "This world is currently full. Please wait until an opening is available and try again."...

    Started by Mychael612‎, 12-06-2021 03:18 AM
    3 Pages
    1 2 3
    • Replies: 24
    • Views: 4,298
    12-06-2021, 05:14 AM Go to last post
  11. Strange skill lag

    Not sure if this is just me or if anyone else is having this problem, but some of my abilities are behaving very strangely in regards to cooldowns or...

    Started by Icefyer‎, 12-06-2021 05:08 AM
    • Replies: 0
    • Views: 651
    12-06-2021, 05:08 AM Go to last post
  12. DirectX 11 issue

    I've tried reinstalling the game, which seemed to fix for a short while, but ever since I reached a certain point in Thavnair (running the...

    Started by Haprimac‎, 12-05-2021 04:32 PM
    • Replies: 8
    • Views: 3,510
    12-06-2021, 05:00 AM Go to last post
  13. Players abusing Performance mode to AFK

    I'm sure this has been circulating but it looks like people leveled up Bard to be able to bypass the AFK timer. Some players use a third party app to...

    Started by KthAura‎, 12-06-2021 04:35 AM
    afk, login issues
    • Replies: 2
    • Views: 2,118
    12-06-2021, 04:38 AM Go to last post
  14. Game crashes while waiting for 4000+ queue

    As title say, The game crashes while waiting for the queue. Usually It happens in about 30-60 minutes, so not a lot. Sometimes, also, the game...

    Started by gigagrave‎, 12-06-2021 12:39 AM
    crash no error
    • Replies: 2
    • Views: 1,534
    12-06-2021, 04:23 AM Go to last post
  15. Any Plan for EU servers?

    Dear FINAL FANTASY XIV STAFF i would like ask, is there any plan for start more new servers on EU region, or just a current ones will be...

    Started by RavenKDF‎, 12-06-2021 04:11 AM
    • Replies: 1
    • Views: 765
    12-06-2021, 04:13 AM Go to last post
  16. Error 3001

    So, I started in a queue of around 3k people, waited for over an hour, got down to 1200, got 2002'd, get back in to a 5k queue, then the game seems...

    Started by deadmanwalkin07‎, 12-06-2021 03:50 AM
    • Replies: 1
    • Views: 826
    12-06-2021, 03:53 AM Go to last post
  17. Errored out at position 1 in queue, lost place in line. Can't play.

    I don't mind waiting in a queue for a long time, that's something I'm used to and can deal with. I can go do other things and check back every 15-20...

    Started by twocows‎, 12-06-2021 03:49 AM
    • Replies: 0
    • Views: 1,027
    12-06-2021, 03:49 AM Go to last post
  18. Unable to log in because of error 2002 and 3001 [Leviathan]

    I understand that the weekend was going to make things from bad to worse, but it\\\\'s quite tiring to see that after waiting for 6 hours to log in...

    Started by KthAura‎, 12-05-2021 06:56 AM
    2 Pages
    1 2
    login issues
    • Replies: 13
    • Views: 4,108
    12-06-2021, 03:09 AM Go to last post
  19. This character is still logged in! Disconnection woes

    If the character is already logged in we shouldn't be moved to the back of the queue again. Forcing the character to log out and relog puts more...

    Started by Timmyftw‎, 12-06-2021 03:07 AM
    disconnect, endwalker, error 2002, login, queue
    • Replies: 0
    • Views: 1,220
    12-06-2021, 03:07 AM Go to last post
  20. Error Code 90002 - explain?

    I came on to a 200+ player queue, got kicked at the last second to a 4004. I then had to wait behind a 500+ queue, got into the game this time and...

    Started by Haru304‎, 12-06-2021 02:49 AM
    • Replies: 2
    • Views: 851
    12-06-2021, 02:54 AM Go to last post

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