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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 25,554
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,483
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,657
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 66,884
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,710
    12-05-2017, 04:33 AM Go to last post
  1. Removing myself from a party from the log in screen

    I was in a party with one other player and we were both disconnected at the same time. The world we are on (Tonberry) is full so we are both unable...

    Started by Emiia‎, 12-06-2021 07:22 PM
    connection issues, disconnect, party, queue, world visit
    • Replies: 0
    • Views: 1,318
    12-06-2021, 07:22 PM Go to last post
  2. Endwalker: Collector's Edition Code Not Working

    Title. Code entered but system unable to accept (says code is invalid). Have these not been implemented yet?

    Started by NolChannel‎, 12-03-2021 10:38 PM
    • Replies: 6
    • Views: 1,818
    12-06-2021, 07:07 PM Go to last post
  3. Game crashing on start up,

    Game keeps crashing at start up unless I switch to directX9 even though I have directX12... unsure why or how to fix. Dunno if this is an old issue,...

    Started by Darkelfdaddy‎, 12-06-2021 12:21 PM
    • Replies: 4
    • Views: 1,099
    12-06-2021, 03:31 PM Go to last post
  4. Logitech Macros

    I have a logitech device which allows me to make looping macros for multiple key inputs. The one I use frequently for other games is a macro that...

    Started by ZeoNox‎, 12-05-2021 09:27 PM
    • Replies: 2
    • Views: 1,766
    12-06-2021, 02:17 PM Go to last post
  5. Chronically My Issues with Logging In During Expansion Congestion

    Hello there. I know the support staff is doing all they can and there are a lot of issues going on but I wanted to add my own experience to the pile...

    Started by Cevian‎, 12-06-2021 08:55 AM
    • Replies: 2
    • Views: 1,647
    12-06-2021, 01:31 PM Go to last post
  6. Waited 3 hours to get in....then a dc

    Waited 3 hours to get in, played for 45min then a dc (server side) and now a 4,700 queue. This is a poor customer experience.

    Started by Zalem‎, 12-06-2021 11:33 AM
    • Replies: 3
    • Views: 842
    12-06-2021, 12:48 PM Go to last post
  7. An end to server congestion?

    Ever since I started gaming on FF14, I have been enthusiastic with the experience before me. Now I feel my money, my time and my love of the game...

    Started by LylaKath‎, 12-06-2021 03:20 AM
    • Replies: 17
    • Views: 3,812
    12-06-2021, 12:43 PM Go to last post
  8. Jenova 3001 Error

    Jenova world queue is not available to many and we are getting "This World is currently full. Please wait until an opening is available and try...

    Started by Katsy‎, 12-06-2021 10:40 AM
    • Replies: 2
    • Views: 1,114
    12-06-2021, 12:17 PM Go to last post
  9. Either Fix the Lobby or extend the queue timer

    The Lobby is a mess, it's total bs to not even be able to connect due to a lobby error and then assuming you do get in to sit in a queue for an hour...

    Started by Deprox‎, 12-06-2021 07:13 AM
    • Replies: 9
    • Views: 2,257
    12-06-2021, 12:14 PM Go to last post
  10. Internet goes out in dungeon, now I'm stuck in queue (savage) while my party waits!

    Why is there nothing is place for this instance? I feel horrible making my party wait for me. It's to the point where I'm telling them to kick me and...

    Started by General_Esdese‎, 12-06-2021 11:56 AM
    • Replies: 1
    • Views: 1,020
    12-06-2021, 12:09 PM Go to last post
  11. Can longer get to character select screen

    I was in queue 3 times, all of them 4 k cause I kept getting 2002ed. Now I just get 2002ed right before character select.

    Started by SicariusSeven‎, 12-06-2021 09:11 AM
    1 Deleted Post(s)
    • Replies: 4
    • Views: 1,646
    12-06-2021, 11:39 AM Go to last post
  12. paying customer deserve better welcome to the real 8th UMBRAL CALAMITY

    Getting game time is such a joke and slap in the face. This is a problem they knew about for months. I feel like i'm getting screwed. I want a...

    Started by Valknarr99‎, 12-06-2021 11:35 AM
    • Replies: 0
    • Views: 720
    12-06-2021, 11:35 AM Go to last post
  13. Friends list and Blacklist are gone

    Logged into play Endwalker (might of logged in really fast after it came up) and my friends list and blacklist are well empty. Although i am trying...

    Started by Kazecap‎, 12-03-2021 11:29 PM
    blacklist, friends list, gone after playing, missing, nuked
    • Replies: 1
    • Views: 1,148
    12-06-2021, 11:11 AM Go to last post
  14. Regarding the information provided on the 2002 error is incorrect

    As I do work for an internet provider, the fact that SE has pushed this error to be on the internet provider for it to be given is simply inaccurate....

    Started by Leviathan1usa‎, 12-06-2021 11:07 AM
    1 Deleted Post(s)
    • Replies: 0
    • Views: 1,142
    12-06-2021, 11:07 AM Go to last post
  15. How about some server hardware updating?

    This is a sad experience. I work all day to come home, try and relax to pay for a game I cannot log into at all. I see everyone complaining, and they...

    Started by Redima‎, 12-06-2021 04:23 AM
    3 Deleted Post(s)
    • Replies: 26
    • Views: 4,649
    12-06-2021, 10:59 AM Go to last post
  16. Launcher not showing buttons after credentials entered

    I been experiencing an issue with the launcher on PC. After I enter my credentials and key fob pass where is normally shows the login button or an...

    Started by Draca_Wyrvenfire‎, 12-06-2021 09:16 AM
    • Replies: 1
    • Views: 1,078
    12-06-2021, 10:56 AM Go to last post
  17. Error 3001 World Full

    I'm on leviathan and I'm really puzzled by this, after a 7.5k person que, I get in and encounter this error and now I can't even get back into the...

    Started by Damun‎, 12-06-2021 09:59 AM
    • Replies: 10
    • Views: 2,223
    12-06-2021, 10:37 AM Go to last post
  18. Seems like the best hotfix would be...

    To fix the strange 2002 disconnect while folks are in the queue. I think people would be okay with the idea of a long queue, but not when you get to...

    Started by RobTheFrog‎, 12-06-2021 09:50 AM
    suggestion & improvement
    • Replies: 1
    • Views: 715
    12-06-2021, 10:04 AM Go to last post
  19. Seriously Hardest Boss in the game

    I have Played exactly 4 hrs of Early Access before i DC'd 2 days ago what was the point of it..:mad: Login Boss and then he Enrages and we...

    Started by WastedWanderer‎, 12-06-2021 10:00 AM
    boss fight, login difficulties
    • Replies: 0
    • Views: 1,122
    12-06-2021, 10:00 AM Go to last post
  20. Lobby server connection error?

    So what's up with waiting 90min in a queue, wait to advance from 3000+ down to 258 and then getting "The lobby server connection has encountered an...

    Started by HuaTuo‎, 12-04-2021 06:03 AM
    • Replies: 13
    • Views: 3,510
    12-06-2021, 09:44 AM Go to last post

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