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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 28,453
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,912
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 6,201
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 72,299
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 17,007
    12-05-2017, 04:33 AM Go to last post
  1. Why am I in the Queue

    Why am I in the queue if I get disconnected randomly from the game and log immediately back in? I didn't afk out I got a directx11 error. Now I am...

    Started by Asyren‎, 12-06-2021 12:53 PM
    • Replies: 2
    • Views: 1,190
    12-07-2021, 12:04 PM Go to last post
  2. Error 4004, Error 2002

    I waited for 3 hours to get down to 1 and got booted woth error 4004 and now I am at 7413. it’s already getting annoying. I am playing since Arr...

    Started by Roel-Nelhah‎, 12-07-2021 02:22 AM
    #error4004 #error2002
    • Replies: 1
    • Views: 1,227
    12-07-2021, 12:03 PM Go to last post
  3. disheartened + wasted time and money

    I have been playing this game for years. It means a lot to me, and my friends. My boyfriend and I took time off work, and it cost us money to set...

    Started by _stardust_‎, 12-07-2021 11:59 AM
    • Replies: 0
    • Views: 597
    12-07-2021, 11:59 AM Go to last post
  4. Gilga Login server fried

    Many people (including myself) on Gilgamesh are unable to get into the login queue, instead greeted by "This World is currently full. Please wait...

    Started by friesnadrink‎, 12-06-2021 03:17 AM
    7 Pages
    1 2 3 ... 7
    3001, endwalker, error, login, queue 1 Deleted Post(s)
    • Replies: 64
    • Views: 25,348
    12-07-2021, 11:59 AM Go to last post
  5. Cannot login

    Error 3001, not getting put in a queue, it just tells me to try later.

    Started by Ryan_Zilla‎, 12-07-2021 07:53 AM
    • Replies: 1
    • Views: 854
    12-07-2021, 11:58 AM Go to last post
  6. This is NOT ok.

    Presently I am 6,000 and something in the queue, at the rate the queue moves I wont get in game today. Square Enix you really need to sort this out....

    Started by Madge‎, 12-07-2021 02:21 AM
    • Replies: 2
    • Views: 958
    12-07-2021, 11:58 AM Go to last post
  7. Keep getting disconnected during queue

    This is getting ridiculous. I'm fine with a queue but I get into a 1,500 queue wait til 500 and then get error 2002. Then I log back in immediately...

    Started by Orson_Dara‎, 12-07-2021 05:52 AM
    • Replies: 6
    • Views: 1,927
    12-07-2021, 11:56 AM Go to last post
  8. I cannot login

    I keep getting disconnected from lobby server and being pushed back in line. I went from spot 3107 to 4664. This is unacceptable and there is no...

    Started by DanicaS‎, 12-07-2021 09:04 AM
    • Replies: 1
    • Views: 949
    12-07-2021, 11:52 AM Go to last post
  9. Is it possible to get in at all?

    I am sitting here baby sitting it all day. And its like 70% of the time you get back in roughly where you were, but now just one 2002 will kick you...

    Started by AkamTsuchi‎, 12-07-2021 09:21 AM
    • Replies: 1
    • Views: 1,059
    12-07-2021, 11:42 AM Go to last post
  10. Having to wait through a queue after a game client crash is completely ridiculous

    Had the game crash on me (fatal DirectX error) at the end of the cutscene between the final dungeon and final trial of the MSQ. Now I'm waiting...

    Started by Suzushiiro‎, 12-07-2021 09:31 AM
    crash, disconnect, queue
    • Replies: 2
    • Views: 1,438
    12-07-2021, 11:42 AM Go to last post
  11. 9006 error

    I tried logging today and I can't stay on, I'm not receiving any packets from server side, everything was fine yesterday.

    Started by PooKiiee‎, 12-07-2021 09:25 AM
    • Replies: 1
    • Views: 607
    12-07-2021, 11:42 AM Go to last post
  12. 1 to 3,408

    Que spot 1... 2002 error... now que 3,408... If you can't buy servers because of a chip shortage, then what fixes this? Wait until enough people go...

    Started by Vandrak‎, 12-07-2021 08:15 AM
    • Replies: 4
    • Views: 1,202
    12-07-2021, 11:42 AM Go to last post
  13. 2002 Disconnects and Queue Lengths

    Compiled some rough potential correlations over the past few days for Exodus log-ins. If the queue is somewhere under 2000, waiting is possible (but...

    Started by Fyrestorm58355‎, 12-07-2021 09:59 AM
    queue lobby error 2002
    • Replies: 3
    • Views: 1,022
    12-07-2021, 11:41 AM Go to last post
  14. Disconnect on attempt to enter Queue - 2002 Error

    2002 in the handful of attempts I have made to get in line tonight over the last few hours, can't get in queue to even wait my turn. Same story...

    Started by Hauntedd‎, 12-07-2021 09:21 AM
    • Replies: 5
    • Views: 839
    12-07-2021, 11:40 AM Go to last post
  15. Why has nothing been done yet

    What is going on? Giving us 7 days is nice, but its to be expected at this point. I mean, I cant log in to the servers. Regardless of missing out on...

    Started by Lindxstein‎, 12-07-2021 10:35 AM
    • Replies: 2
    • Views: 828
    12-07-2021, 11:37 AM Go to last post
  16. This World is currently full. Players in queue: 1. || Error 3001

    Square Enix... Please explain the screenshot above, thank you.

    Started by Mazora_Espeon‎, 12-07-2021 10:47 AM
    • Replies: 4
    • Views: 1,355
    12-07-2021, 11:34 AM Go to last post
  17. Devorer of world

    If you got knocked off and charter landed another spot how do you get up there with no flight and nothing goes there =are you kidding me

    Started by JohncarterIx‎, 12-07-2021 10:30 AM
    • Replies: 0
    • Views: 938
    12-07-2021, 10:30 AM Go to last post
  18. Game Keeps on crashing on cutscenes

    I've been having this issue consistently after the endwalker update. So everytime there's an in-duty cutscene (no matter what kind of duty, solo or...

    Started by Isorinta‎, 12-05-2021 07:31 PM
    crash during cutscene, crash during cutscenes, direct x, directx 11, endwalker
    • Replies: 2
    • Views: 4,203
    12-07-2021, 10:07 AM Go to last post
  19. Resolution bugged

    So I turned off the Directx 11 support (as I use Directx 12) And now the screen of the game will not adjust to the 1920-1080 Screen resolution I have...

    Started by XiroGear‎, 12-05-2021 05:12 PM
    • Replies: 7
    • Views: 2,974
    12-07-2021, 09:38 AM Go to last post
  20. STOP DISCONNECTING PEOPLE IN QUEUE!!!!!!!!!!!!!!!!!!!!!!!!

    What in the HELL kind of logic is this?? There is no excuse in this. I swear, I WISH I could sue you people as a company for the time and energy...

    Started by martimus‎, 12-07-2021 08:57 AM
    • Replies: 2
    • Views: 909
    12-07-2021, 09:01 AM Go to last post

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